Takata recall - I have had my vehicle shut off while I was driving down the road. This has occurred at least 3 times. Gm is aware and has ignored my requests for two years. A few months ago, gm attorney told me to take my vehicle to a gm dealership as soon as possible and the recall repairs would be done at no cost to me. I made him aware that my vehicle had already been sitting at a gm dealership for months waiting for the repair and the dealership refused to repair it and will not provide a rental vehicle. Prior to the recall, I had numerous steering issues and had taken it to gm dealerships just to have them return it with the same problems. When the vehicle shut off, I was in a bad crash and the airbag did not deploy, resulting in me going through the windshield.
2009 Chevrolet Impala airbags complaints
Page 6 of 9: complaints 131 to 160 of 232, newest first, as owners wrote them.
My vehicle's ignition switch shut off, which caused me to lose steering. When I crashed, the airbag failed to deploy. I was driving in a large parking lot and went over a speed bump. I was knocked out but the police report indicated there were no signs of braking or steering. I took my impala to the gm dealership over 12 times.
October 2015, while driving display came up with message "service air bag" with icon also showing on display. Checking into this message I found that this is a serious problem and that I cannot depend on having air bag protection if in an accident. Checking various sources online, found hundreds of complaints and that when many serious accidents occured, no air bags deployed . Called my gm dealer and was told that problem could be caused by several different problems and could mean installing new air bags at a cost of $1200.00. With all the current recalls for the takade air bags, why are these air bag defects on the chevolet impala's not being recalled. They present a real danger to passengers in these cars. In some of the complaints online, even after the cars were serviced by the dealers, the problems reoccured. I am an 81 year old female with out the resources to pay several hundred dollars to, maybe, have the problem fixed and I am sure many other owners of the impala's are in the same circumstance. I feel this is a serious safety issure and should be considered as such.
Summary: october 19, 2015 vehicle safety complaint air bag system alarming, as air bag light is on all the time for all conditions stationary, in motion, on a city street or a highway, turning. Air bag alarm light turned on for more than one week. Previous corrective actions implemented by chevrolet dealership are in question and not effective as the issue has returned. Previous incident reported for same issue july 2014 odi numner 10615989 electrical connector issues were diagnosed by the dealership, dealership identified fretting failures, implemented corrective actions. Dealer is charging service fees for safety related air bag failures, the dealer should not be charging fees for repairs, this issue should be treated as a recall. The dealer should not be passing cost of repairs to the customer for vital safety systems of the equipment.
Vehicle shutoff and I lost steering and braking causing vehicle to crash and airbags did not deploy. The vehicle was in motion.
The airbags light go on and off intermittently. This has been happening for over a year. We've had it looked at and they never can figure it out. Is there a recall????
Service air bag came up on dash display. Checked for code and found none. Restarted car and light still on. Worried about air bag if there was an accident. Found many others online with the same problem. Is there a recall ?
Services air bag light intermitent
I took the car to hank graff chevrolet in davison, mi for warranty work and the service airbag soon light was on. They replaced seatbelt tensioner on the passenger seat and the light remained off for a month. Now the light is on again and the car is out of warranty. I believe that gm should stand behind these safety mechanisms regardless of any warranty. I was told that in the event of a crash the airbags would not deploy if the warning light is on, yet I absolutely refuse to pay for a problem with a safety device intended to last the lifetime of the car. Gm cannot ignore faulty safety equipment like they ignored the faulty ignition switches.
My service air bag light came on in my 2009 impala, and I took vehice to my dealer. The dealer said that the left front seat side air bag needed to be replaced. I am concerned why this air bag would need full replacement all of a sudden.
When I start the car, I got a service air bag message. It stayed on for about 5 minutes. This has been an intermittent issue.
Airbag issue since I purchased this vehicle from the gsa in february 2015. Picked up the vehicle in brownsville texas and the airbag light was on. Digital indicator requested that the airbag system be serviced. Never had the system checked until today 8/29/2015 by my mechanic. Found that there are melted wires under the passenger seat.affecting the airbag system operability.
Air bag complains that it needs service. The light on the dash will stay on indefinitely. Sometimes the light will not come on and the car will not display an error, other times it will appear at the time that I start the vehicle and will not turn off for months. Other times it randomly turns on while driving.
Tl* the contact owns a 2009 chevrolet impala. The contact stated that while driving at various speeds, the warning messages for power loss, service traction control, and service air bags were displayed across the message board. The traction control warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 157,775. The VIN was not available.
The "service air bag" light comes on and turns off occasionally. There does not seem to be something in particular that happens for the "service air bag" to either come on or shut off, but from what I have heard this is not an issue with the air bag. It has been to the chevy dealer more than once (not for that light) and they haven't even mentioned it. Very nervous that if something were to be wrong with the air bag, how would I possibly know when the light was actually stating a real problem??
The "service air bag" light will come on while driving. It will then go out after a few minutes. It has done this repeatedly.
When turning the car on the "service air bag" light stayed illuminated then it would randomly turn off while driving then turn back on. The following day the "service air bag" light just stays on at all times now. I feel that this is a huge safety issue and upon searching online and some online forums this seems to be a common issue with chevy impalas from 2006-2013. Updated 9/15/15 *ln updated 12/13/2017*cn ...video available
Service airbag light comes on intermittently, but goes out in cold weather
Service air bag light came on periodically, then stayed on. Went to jeff wyler dealership(shelbyville, ky). Was told there was corrosion in cable. Repaired a $98.00 diagnostic fee plus parts. Was first given option of not repairing, as they forgot to tell me about the diagnostic fee, or repair at cost of fee. Was repaired on june 18, 2015. On 7/12/15, light came back on. Is not staying on long enough for me to take to the nearest dealership in eminence, ky. Jeff wyler closed its local dealership. Called gm yesterday. No recalls for my VIN #. I am concerned.
Tl* the contact owns a 2009 chevrolet impala. The contact stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
At start up, the service air bag came on dash and the air bag seat belt light came on. And now it stays on. I see this seems to be a regular problem with the impala.. If that many people are having that problem it seems to me to be a faulty something and a safety issue.
When adjusting the steering wheel the service airbag light would come on. Now it comes on quite often while driving.
Service air bag light came on. Had the car scanned to find out it was a passenger side air bag. Now on 6/2/15 I am getting another service air bag light, but after I shut the car off, and turn it back on, the light does not come back on. The dealer tells me that until it stays on, they can not scan it. I am not very confident in the airbag system. I have been told by a technician that if one airbag is not functioning right the whole air bag system shuts down. Scary!
I bought the car a few weeks later the air bag light comes on. It comes on and turns off at random times. I have called the dealer and they said there is no recalls for it. I also looked online and there is many more people having the same problem with there air bag system.
Tl* the contact owns a 2009 chevrolet impala. Upon starting the vehicle, the service air bags warning indicator illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The failure mileage was 72,500.
The service engine light goes on intermittently. Sometimes stays off for up to a week and then comes back on. Took it to chevy dealership and was told the module for the driver's side air bag needs to be replaced at a cost to me of $730- how can something like this happen when there has been no accident, low mileage or any type of "bumping" to the vehicle. I feel this is a safety issue that gm should resolve. Upon looking into this complaint on the internet, I see there are quite a few that have this same problem. This is something that would effect any driver with this problem if there is a serious accident and the air bags do not go off as intended...updated 10/20/15 *bf updated 11/09/15*lj.....updated 08/11/16 *bf updated 1/20/2016 *js... Updated 10/26/2017
Tl* the contact owns a 2009 chevrolet impala. Under the front passenger side seat, the wiring harness for the air bag fractured and the air bag warning lamp did not illuminate to indicate a failure. The vehicle was taken to an independent mechanic who replaced the air bag wiring connector. The contact was not included in the federal safety agency campaign number: 08v517000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 53,977. Ma 08/05/15 updated 9/24/15
Tl* the contact owns a 2009 chevrolet impala. While at an independent mechanic for repair, the mechanic diagnosed that the wiring harness for the passenger side air bag fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 53,977. Ma 08/05/2015 updated 9/29/2015
When trying to start this vehicle it will not crank over. The lights on the dash light up and the proper noises as if your starting your car come on; however the service airbag sign comes across my dash and the car will not crank over. I tried to use the keyless entry and this does not work either. I have placed a passenger in the front passenger side of vehicle and after leaving the ignition switch to on for a few minutes the car will then crank over. It will either start or just crank over and act as though it will start. If it does not start the first attempt I wait several more minutes and mess around getting in and out of the passenger seat. It will crank over and start. After reading several complaints on... Http://www.impalaforums.com/chevy-impala-8th-gen-discussion/328381-service-air-bag.html#/forumsite/20859/topics/328381 I wonder why there cannot be a recall issued on this? It appears to be an ongoing safety issue. I have had this at the dealership without successfully being repaired. Is there anything you can do about this? I do not feel safe in my own vehicle.
Service air bag light randomly comes on. Warring can be erased by pushing the reset button so you continue to view information window. Moving driver seat back or forward can something erase the warring. Dealer could not tell if driver side air bag is working when the warring light is on, go figure! Repair could be thousands of dollars. Why are air bags not covered for a 100,000 miles or 10 years like emission components? After all air bag systems are safety issues and emissions are not! I will just drive the vehicle as is.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2009 Chevrolet Impala?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history