The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty door actuator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
2009 Chevrolet Impala locks problems
22 complaints (3% of all complaints for this car). Typical mileage when it fails: 42,000.
- owner complaints
- 22
- of this car's complaints
- 3%
- typical mileage
- 42,000
- crashes
- 0
- recalls
- 0
Which part fails
- Doors: latch4
- Electronic lock/latch actuator1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Impala locks problems in other years
Specific symptoms reported on the 2009 Chevrolet Impala locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2009 Chevrolet Impala owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2009 chevrolet impala. While attempting to unlock the vehicle, it failed to unlatch. The contact also stated that there was an abnormal burning odor inside the vehicle. The dealer was not contacted. The manufacturer was notified and referred the contact to the federal safety agency. The vehicle was not diagnosed or repaired. The failure mileage was approximately 105,577. The VIN was invalid.
Tl* the contact owns a 2009 chevrolet impala. The contact stated that the door lock actuator on the front passenger door failed to lock and unlock using the key fob. The contact also stated that there was an abnormal clicking noise coming from the air conditioning actuator. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Tl* the contact owns a 2009 chevrolet impala. While the vehicle was parked, all the doors failed to unlock electronically. In addition, all the doors failed to open manually intermittently. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the door lock mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 40,000. Updated 10/18/16*lj the consumer stated the doors unlocked randomly. Updated 10/25/16.
Tl* the contact owns a 2009 chevrolet impala. After shifting into the park position, the rear driver and passenger side doors failed to automatically unlock without warning. The passengers were able to exit the vehicle after manually unlocking the doors. The failure recurred intermittently. The vehicle was taken to an independent mechanic, but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. The VIN was unavailable.
Tl* the contact owns a 2009 chevrolet impala. The contact stated that all four doors on the vehicle would not unlock and lock. The vehicle was not diagnosed or repaired. The technician stated that the door lock mechanism would have to be replaced. The manufacturer was not made aware of the failure. The failure mileage was not available.
Tl* the contact owns a 2009 chevrolet impala. The contact stated that the driver's door key fob failed to operate. The contact had to manually lock and unlock the driver's side door. The contact mentioned that weeks later, the both rear doors failed to lock and unlock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000. Updated 6/8/15*cn the consumer stated the problem was diagnoses as dis-functional lock actuators. Updated 06/18/15
At first it was just the passenger rear door lock that would not unlock all the time and then the driver side rear lock started to be intermittent but as of february 2015, neither will automatically unlock even using the door handle. We have to roll down the windows and unlock. Once unlocked they then rarely lock with the key fob. Why is this a problem, in case of an accident, we would not be able nor would first responders be able to quickly extricate any passengers in the rear seat. This worries us as we do take people in the back seat. If there was a child or infant, it would be horrific we have friends with a 2009 chevrolet malibu and their rear locks are intermittent and one is getting worse. I will bet there a number of cars just like ours. I have had cars as long as 15yrs and never had a door lock problem. We currently have a car that is 31 yrs old and the door locks do not fail - and it is a chevrolet also. The dealer has told us our car is now almost 6 yrs old and that we will just have to suck it up and pay to have them fixed. We think it is a deficit in the manufacture of the door locks and that chevrolet should pay for it. Please look into this before some child gets killed or adults get trapped.
2009 chevrolet impala. Consumer states he is having trouble with the door lock activator. *tgw the consumer stated he had to manually lock and unlock the rear doors.
Tl* the contact owns a 2009 chevrolet impala. While attempting to exit the vehicle, the doors failed to unlock automatically after the vehicle was shifted into park and turned off. The contact and the passengers had to manually unlock their doors to exit the vehicle. The failure persisted for three months. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. Updated 11/20/14*cn the consumer stated the repair would cost approximately $300.00 per door. Updated 5/5/2015
Questions about the 2009 Chevrolet Impala locks
Does the 2009 Chevrolet Impala have locks problems?
Owners have filed 22 complaints about the locks of the 2009 Chevrolet Impala, 3% of all its complaints.
At what mileage do 2009 Chevrolet Impala locks problems start?
The typical (median) mileage in owner complaints is 42,000 miles.
Was there a recall on the 2009 Chevrolet Impala locks?
There is no recall for this problem on this model year.
What year does the Chevrolet Impala have the most locks problems?
The Chevrolet Impala model years with the most locks complaints are 2008 (48 complaints), 2009 (22 complaints) and 2003 (12 complaints).
Other 2009 Chevrolet Impala problems
Airbags 232Electrical 224Engine 199Driver assistance 147Acceleration 130Brakes 75Transmission 68Steering 57Suspension 25Seat belts 21Body 19Fuel system 19Wheels 18Tires 14Visibility 14Seats 12Lights 9
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