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2012 Chevrolet Impala steering problems

49 complaints (19% of all complaints for this car). Typical mileage when it fails: 57,000. 7 crashes reported.

owner complaints
49
of this car's complaints
19%
typical mileage
57,000
crashes
7
recalls
1

Which part fails

  • Steering wheel/handle bar
    1
  • Hydraulic power assist system
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Chevrolet Impala steering problems in other years

199520002005201020152020

Specific symptoms reported on the 2012 Chevrolet Impala steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Steering lock-up 7Power steering loss 5

Related recalls

Steering: hydraulic power assist: hose, piping, and connectionsReported August 5, 2011 · 10,344 vehicles affected
What is wrong
Gm is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose.
Risk
Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
Remedy
Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact chevrolet at 1‑800‑630‑2438.

Recall number 11V398000 · Recall details

What 2012 Chevrolet Impala owners say

Most recent owner complaints, unedited.

Filed Feb 10, 2026 · Steering · 201,000 miles · KY

The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel seized and became difficult to turn. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 201,000.

Filed Oct 30, 2023 · Steering · 127,000 miles · PA

The contact owns a 2012 Chevrolet Impala. The contact stated that while the vehicle was parked, he became aware of condensation under the vehicle. The oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the brake hose needed to be replaced. The contact associated the failure with the federal safety agency Campaign Number: 11V398000 (Steering). The manufacturer was notified of the failure. The failure mileage was 127,000.

Filed May 18, 2023 · Electrical, Steering · 80,000 miles · FL

The contact owns a 2012 Chevrolet Impala. The contact stated that on three separate occasions, while driving in the rain, the steering wheel seized. Additionally, upon starting the vehicle, the key failed to release from the ignition. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000. The VIN was not provided.

Filed Feb 9, 2022 · Steering · VA

When making left turns the car will make a loud grinding noise and will stop momentarily; it says it is due to the traction control on the dash. It is extremely unsafe when making a turn while a car is coming and there's nothing you can do. Also while making left hand turns the wheel will sometimes lock and you can't manually move the steering wheel. You have to turn off the car and wait sometimes 10+ minutes then the wheel will unlock. Now when I go to start my car it starts shaking and making a loud noise and rev low. After about 1 minute it will completely turn off and it will say service Stabilitrak and service traction control.

Filed Feb 1, 2021 · Steering · 18,000 miles · MD · crash

Tl* the contact owns a 2012 chevrolet impala. The contact stated that while his son was driving 25 MPH, the steering wheel was uncontrollable causing the vehicle to crash into the curb. The driver noticed that the lower control arm had fractured. The vehicle was driven to the driver's residence. There were no reported injuries. The contact called koons white marsh chevrolet (10207 philadelphia rd, white marsh, md 21162; (410) 931-8600) however, the vehicle was not diagnosed nor repaired. The contact stated the failure was like the federal safety agency campaign number: 11v398000 (steering). The manufacturer was not notified of the failure. The failure mileage was 18,000.

Filed Jul 8, 2020 · Driver assistance, Electrical · 120,000 miles · OH

I have a 2012 chevy impala, the traction service control and ABS/stabilitrack keeps giving me issues. I have a grinding noise, decreased power and car will nearly stop on you from time to time, particularly when turning. Taken to dealership, more than one, they keep telling me the harness attach to my traction control system snaps. Ive heard my model has this issue. I see no recall for my VIN, but I have the same issues.

Filed Jul 2, 2020 · Steering, Suspension · 127,600 miles · TX

I have had major failure of all of the main function components of the steering and suspension. Multiple times I have replaced, the inner and outer tie rods, ll 4 wheelbearing assembly, sway bar links, control arms, cv axles. I have to replace brand new tires every 6,000 10,000 miles because the mechanical failures are wearing on the rubber so rapidly and al was and unevenly. I have never not had a n issue with this vehicle and have put more money in repairs then the payment, which are more than what I owe still on the remainder (financed). Also, the transmission is faliling rapidly. I have reported prior issues prior to this date. I cannot justify repairing, maintenance or emergency, a vehicle that is less than the value of the repair cost. Gm should be ashamed and punished for such crimes against consumers.

Filed Jun 27, 2020 · Brakes, Driver assistance · 95,312 miles · NJ

Clunking , grinding noise service stabilitrak, service ABS lights come on lose power when reversing or making a left turn. After much research there seems to be a problem with the wiring harness going to the sensors in the wheels. Many people are having this very same problem across many years of this vehicle. People are spending money unnecessarily on parts such as wheel hubs and bearings without fixing said problem. Many people are also reporting cars turning off as a result of this.

Filed Dec 22, 2019 · Steering · 41,000 miles · CA

This vehicle, in early november 2019, at approximately 41,000 miles began making a "popping" noise from the passenger-side front suspension/steering area, primarily while turning left (and sometimes when turning right). The noise became progressively worse over a one month period. Suspecting it may be a defective tie rod end (passenger side), I inspected the vehicle (on 12/21/2019) and found that the steering knuckle (at the steering knuckle arm - where it attaches to the passenger tire rod) was fractured/broken, creating a major safety problem (the steering knuckle is fractured at the tie rod knuckle arm, and therefore it appears possible the steering knuckle could sheer off at the tie rod, resulting in total loss of steering control). This vehicle has never been in an accident, or hit any curbs, pot holes, or similar items. I first noticed the problem while making a 90 degree left-hand turn at approximately 15 MPH, about 500 feet from my residence (while driving home). The issue/noise has gotten progressively worse since then, and based on my inspection last night it is very obvious that this vehicle is not safe to drive. It appears that the steering knuckle was manufactured incorrectly (it's an original gm part, which appears to have been made of cast aluminum). From my online research, it also appears that a lot of other 2000-2013 chevy impala owners are having the same problem as me. This vehicle, in my opinion, needs to be recalled for this safety issue (bad steering knuckles). Also, this is a california vehicle with zero corrosion issues. Also, I work as an accident/claims investigator for a major auto insurance company (and therefore have significant knowledge of vehicles, collisions, etc). This vehicle is (by all objective standards) is unsafe to drive, and gm should be required to issue a recall (in my personal and professional opinion).

Filed Nov 22, 2019 · Steering, Suspension · 120,000 miles · SC

Recently my car makes a pop or low clicking noise when I turn the steering wheel to the left. I've looked into and see there was a recall on the model in 2012 but I haven't found any records of my car being repaired. I want to know if my car can possible be repaired since the recall falls in line with a previous recall. It happens when I turn almost full to the left while in motion, whether I go forward or back it makes the noise. I want to know if I can get this repaired for free. The car has been doing this since june 2019 and I've owned it since may 2016. I haven't tried to get it fixed myself due to funds and I'm worried something dangerous may happen and I have a kid, so I want to be safe. I also want to know if it was ever repaired for the first recall

Questions about the 2012 Chevrolet Impala steering

Does the 2012 Chevrolet Impala have steering problems?

Owners have filed 49 complaints about the steering of the 2012 Chevrolet Impala, 19% of all its complaints.

At what mileage do 2012 Chevrolet Impala steering problems start?

The typical (median) mileage in owner complaints is 57,000 miles.

Was there a recall on the 2012 Chevrolet Impala steering?

Yes, 1 recall: 11V398000. Check your VIN to see if your car still needs the free repair.

What year does the Chevrolet Impala have bad steering?

The Chevrolet Impala model years with the most steering complaints are 2014 (140 complaints), 2006 (135 complaints) and 2000 (124 complaints).

Other 2012 Chevrolet Impala problems

Electrical 58Driver assistance 56Engine 43Brakes 33Transmission 27Suspension 22Airbags 20Wheels 19Fuel system 18Acceleration 15Seat belts 9Body 8Lights 8Visibility 5Tires 3Seats 1

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