The air bags from the passenger is not ON. The button on top turns on when a passenger sits .
2014 Chevrolet Impala airbags complaints
Page 2 of 3: complaints 11 to 40 of 44, newest first, as owners wrote them.
GM had sent a letter in March 2020 about a known defect with the passenger presence module that wires could become disconnected over time, leading to a service airbag message and the passenger airbag failing to deploy when commanded. GM stated that they would provide additional protection (read extended warranty) on this condition to be repaired at no cost within 8 years of the date the vehicle was placed in service or 80000 miles, whichever was first. My 2014 Impala just had this issue occur on July 4, 2021, and when requesting GM to perform this repair at no cost for me (vehicle mileage is 77000 miles), GM stated that this extended warranty ended January 2021. This date does not match the 8 years called out in the letter they sent, as the general public couldn't even buy this vehicle until April 1, 2013 at the very earliest. GM refuses to pay for the fix of a known defect within a critical safety system on one of their vehicles due to a poor design. Conveniently, this issue occurred on my Impala ~1-2 months after the supposed end of coverage date, even though there is nothing documenting why this date was chosen or any data that supports that this issue will only occur inside of the quoted extended warranty window in the letter. GM needs to issue a recall on this rather than an extended warranty that doesn't cover a known defect within their design/manufacturing.
My dashboard reads, service air bag. Everytime I turn it on as of this morning. 6/23/21 @ 1pm central time. I've read about the recall on these models as well of air bags deploying and throwing pieces of metal at drivers. Cause of molded air bag housing.
Received letter from gmc in march 2020 regarding electrical wire leading to passenger seat not deploying and may become disconnected and fail to deploy when commanded. Also an indication will be displayed on the dashboard. My car is experiencing this issue and gmc fails cover the cost because its not identified as recall. The states they will cover for no charge if within 8 years of originally placed in service or 80,000 miles (whichever comes first). Gmc should already that 2014 cars will be well 80,000 miles in 2020! Since this is a safety issue and lives are at stake, gmc should not make this financial burden for consumers. Additionally the electrical wiring for the entire system is an issue. My screen continues to blink in and out and show a system refresh and the radio, bluetooth capability, and locking mechanisms are inoperable as well. All of these issues started at the same time! Gmc needs to take the same steps regarding airbag safety as ford has done for their consumers with out of warranty vehicles! Ford is providing a free service to their customers because they value the lives more profits. I've taken vehicle for service today (4/9/21) and I'm looking a a healthy bill. Hopefully electrical/safety issues can be addressed with gmc as this issue has been identified in multiple forums including this website. The number associated with the electrical airbag issue is n192216430. The electrical issues with screen and airbag was identified when starting the car and no connection and airbag indicator on dashboard. This happened around june 2020. I spoke with chevrolet customer assistance center today (4/9/21) and no help was offered for this issue.
The issue started out as a warning from the side detection system. In the past week, the issue escalated to all the warning lights on the dash coming on, and then all electronics going dead/dark. The turn signal indicators have no lights and no sound, the radio system is dead, the speedometer and gas gauge are dead. After sitting a few hours, it seemed that things "reset" to just the side detection warning. Most recently, all the electronics are acting strange. Pushing the button on the door handle to unlock it, does nothing to the door lock, however, the display screen shows "tire learning active". When attempting the start the car by pushing the start button, nothing happens. If I put the fob in the slot inside the armrest, it will eventually start, but again all display functions are dead as is the environmental controls (no blower - no defrost- no good on a cold rainy day). Again the signal indicators are dark and silent. The indicator light for the airbags is now illuminated as well. Gm had a short lived (and seemingly secret) extended warranty for the side detection system have this exact issue when water got into the sensors, but that expired nearly a year ago. As this issue makes the car unsafe to drive, it seems that it should be a full recall to address this safety concern.
The passenger seat does not detected the airbag. The air bag sign on top indicates off even when there's someone seated on the passenger side. If I get into an accident the air bag will not deploy.
Tl* the contact owns a 2014 chevrolet impala. The contact stated that while at stop, another vehicle crashed into the front driver's side of the contact's vehicle and drove off. The air bags did not deploy, even though the other vehicle was driving about 50 MPH. A police report was filed. The contact sustained injuries, including lower back, chest and neck injuries that required medical attention. The contact's vehicle was damaged and was towed to the contact's residence. The vehicle was not totaled. The dealer and the manufacturer were not called. The failure mileage was approximately 88,423.
Hello, I have a general question about vehicle safety as it relates to automobile recalls/safety bulletins for chevrolet. I own a chevrolet vehicle and have found out that there are 2 issues with my car, one of them directly related to airbags and them deploying correctly. Chevrolet has only issued a safety bulletin, and has set ridiculous limits to what they are required to cover. I want to know how the dot has not required them to issue a recall to fix the issue on their cost. With this being related to safety I would have thought this was a very important matter. I would be happy to speak further on this. Feel free to email me back, and if someone would be willing to speak on that as well. Thanks
The blind spot detection sensor is corroding and shorting out. It is causing other systems on the car to show error messages and failures like the air bag and traction system well driving. It also keeps blowing fuses. This sensor was never properly protected from the elements. It also cost over $800 to replace one of them. I know this is the problem because I have had to replace them before and it is happening the exact same way.
Tl* the contact owns a 2014 chevrolet impala. The contact stated that the air bag and service air bag warning indicators illuminated. Also, the vehicle exhibited difficulty starting and experienced electrical system failure. The contact stated that the instrumental panel darkened, the rpms provided incorrect readings, and the turn signals failed to work. The vehicle was taken to an independent mechanic who replaced the battery and the alternator; however, the repair did not correct the failures. The contact stated that the vehicle had front vented heated seats and should be included in the federal safety agency campaign numbers 15v465000 (air bags). The manufacturer was contacted and stated that the VIN was not included in the recall. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 103,000.
I was driving on a residential street, going no more than 25 MPH with my two two year olds in their car seats behind me. Suddenly and simultaneously, all four of the side airbags deployed (front and back), knocking my girls seats together, the front right side of the car dropped down and started grinding on the wheel. I was able to pull off to the side of the road thankfully. I turned the car off, and when I got out to look at the front, the car door shut, and for the first time, automatically locked me out, my kids inside, with its own key and my purse as well.
Side section doesn't work light on mirror is constantly on today every light on the dash was on the headlights were flashing on and off while driving down the road none of the gauges worked no heater controls or heat was not working the air bag light is on all service reminders came up on the display the radio also doesn't work traction control and stabilitrac doesn't work!! Air bags and headlights not working properly is my biggest safety concern!! The car did this stationary and also driving down the road!
Light on air bag
I received a recall letter from gm regarding an electrical recall on my 2014 chevy impala 2014. There is water damage in side detection senors, which are underneath the 2 back tires. Water damage that has cause electrical issues with every electrical part of the car. Speedometer goes off while driving lights go off and on while driving. Sensors are beeping while driving radio gets loud turns off and on on its own. Airbag warnings while driving, battery shuts down. Its a mess.
I had a problem with the lane departure modules that explode and and caused my system to fail. Saying that my airbag deployed, my gas was empty, they theft is detected, the A/C blower motor turned on and off, finally I got the modules replaced, but now there are new safety issues happening. The light on the mirror to tell if someone is next to me turns on all the time. I almost ran off the raid because I was changing lanes and it went off and now one was there. The backup sensors are delayed in telling me if something is behind me or coming behind me. The front system does not make the car slow down when I am in cruse control and a car goes slo infornt of me. I don't trust that the airbag will go off if it needs to in a collision.. I really don't feel safe in this car.
Takata recall. The power steering light signal came on while starting the car. The sterring wheel waa stiff. The car acted as if it didnt want to start when it on my radio station was on some random station as if the battery was messed with. While driving and in park the passenger airbag light goes off as if noone is in the passenger seat when clearly someone is sitting buckeled in. The power steering happend today and the airbag light has happened occasionally in the past couple months.
Originally my blind zone detection was the only thing popping up on my dashboard but my car and functions ran find except the detection feature..but then codes like airbag, traction control, ABS, front camera, parking asssistant appeared all over my dash board and then the radio, heating system, speedometer, RPM, gas and heating gage all stopped working. I checked online and these seems to be a huge problem that gm should be responsible for!! The dealership expects me to pay 1300 this is not far only had this car for a year and half smh please push for a recall it's not safe to be driving with air bags not working or turning signals not work...
Tl* the contact owns a 2014 chevrolet impala. The contact stated that the side blind zone alert message displayed on the instrument cluster. The contact received an extended warranty #n172097060 (side blind zone alert module water intrusion) however the vehicle exceeded the 80,000 mile time limit. The contact was concerned that the passenger presence detection system would fail and that the air bag would not deploy in the event of a crash. The vehicle was not diagnosed by a dealer. The manufacturer was notified and provided no assistance. The failure mileage was unknown.
Car started smoking from the bumper area and electrical system going nuts. Car was sluggish and acting weird. All gauges and instrument panel going off and on. Door locks locking and unlocking. Cruise enable then disable. Infotainment system screen glitching out. Took to dealership they said the side detection module and wiring harness is bad where it got wet. The location leaves it exposed to water from the roadway and can cause fire hazard. Very dangerous and scary driving down the road and all this happens on the highway
When my side detection monitoring system failed a few months ago I took it to a local dealer. They responded telling me that, unfortunately, the design for this sensor module/harness is completely flawed. The sensors are located in the rear bumper, with plastic housing. There is no weather protection, even though these are directly behind the tires and are exposed to all weather - plus I live in il so we're talking rain, snow, salt, etc. It's two sensors and the harness. I couldn't afford the $1200 repair, so I figured I would just have to deal with the loss of the safety feature and ignore the warning light. Last week, all of my warning lights came on - theft detection, front camera, airbag, stabilitrack, etc. My windshield wipers, turn signals, locks and headlights were all going haywire, and at one point while driving all of my gauges went to zero (no speed limit, RPM, gas gauge, anything) and my heat went out, turn signals stopped working and my headlights went out. Immediately took it to another dealership hoping that maybe my battery (factory original)/wiring might be the cause. No such luck. As it turns out the side detection modules are now corrupting all sensors and electrical systems including my air bags! The dealership confirmed that the side detection modules had failed and were causing the chaos that is occurring with all of my other warning systems, and that my air bags no longer worked. My air bags don't work because of this, nevermind the extreme danger in having a system go haywire while I'm driving! I'm at nearly 100,000 miles so I'm well past any warranty that would cover this, but I have been reading forums and carcomplaints and it turns out that this is a really common issue. The cost of the diagnostics, cost of the repair, and anticipated costs of subsequent repairs is ridiculous considering it is a known design flaw.
Right hand passanger roofrail airbag needs to be replaced according to peterson chevrolet, the dealer where I purchased the car. Airbag warning light is on. Car has 62,904 miles on it. Seems to me this ought to be gm's responsibility to make sure the [xxx] thing works. No event happened. The airbag warning light just came on while we were driving. How do I know who the airbag manufacturer was? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2014 chevrolet impala. While driving at any speed, the "service air bag" indicator illuminated. The contact called heafner motors inc at 662‑563‑7631 (located at 935 ms-6, batesville, ms 38606) and was informed that there was no recall. The manufacturer was made aware of the failure and stated that the warranty was expired and there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 33,300.
Tl* the contact owns a 2014 chevrolet impala. While driving approximately 45 MPH, a deer crossed the road. The contact had to make a sharp left turn to avoid the animal and crashed into a hill in the woods. The air bags did not deploy and the seat belt did not restrain the driver. The vehicle sustained front end damage. A police report was not filed. The contact sustained bruised ribs, and injuries to the left arm and shoulder, which required medical attention. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 77,390. *tt updated 11/28/18
Tl* the contact owns a 2014 chevrolet impala. While driving over 35 MPH, the air bag indicator illuminated and made a dinging sound. The failure was a safety concern. The contact called and scheduled a diagnostic appointment with gates chevy world (636 w mckinley ave, mishawaka, in 46545, 574‑256‑3000). The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 30,000.
Takata inflators. My air bag will not deploy at all.
Airbag sensor light comes on. Vehicle has not been in an accident. No reason the airbag sensor light should be on.
While traveling 70mph, all electrical controls inside the vehicle turned off, including the headlights. They immediately came back on, but did not register that the vehicle was in gear (the speedometer was registering 0 but the car was still traveling). The next morning the car would not turn on immediately (it took several tries) and then when we reached the mechanic, it would not turn off. We have been having issues with the electrical components for some time. The mirror sensor (with blind spot indicator) went out soon after purchase. The front camera will sporadically stop working with an error light. Traction control will turn off, with an error message. This car has some serious electrical issues.
Tl* the contact owns a 2014 chevrolet impala. While driving 70 MPH, the vehicle was involved in a front end collision. The air bags did not deploy. The vehicle was towed to the contact's residence and then to the body shop. The vehicle was not deemed destroyed. A police report was filed. The manufacturer was not notified of the failure. The contact suffered back, neck, and head bruises that required medical attention. In addition, the contact had four bruised vertebrae. The failure mileage was approximately 62,000.
Tl* the contact owns a 2014 chevrolet impala. While driving 30 MPH, the ABS light illuminated. The vehicle was taken to a local dealer who diagnosed and replaced the left magnetic ring, which had detached from the vehicle. While driving approximately 30 MPH again, the ABS light illuminated. The vehicle was taken to the same dealer who diagnosed and replaced the passenger side hub assembly, which fell off. The vehicle was fully repaired. The failure mileage was 41,500. Updated 09/18/15
Heavy rain. Skidded on pavement (black top) hit concrete utility pole, air bad did not deploy, hit nose on steering wheel.
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