Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on the federal safety agency website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a SBZA sensing module has failed on this vehicle. First failure was replaced under factory warranty, second failure was replaced under special coverage N172097060, third failure was replaced out-of-pocket. Contacted General Motors/Chevrolet, and they are not interested in providing continued coverage of the issue, which is a known issue, and likely a design defect, as the design was changed for later model years.
2015 Chevrolet Impala airbags problems
29 complaints (10% of all complaints for this car). Typical mileage when it fails: 80,000. 2 crashes reported.
- owner complaints
- 29
- of this car's complaints
- 10%
- typical mileage
- 80,000
- crashes
- 2
- recalls
- 1
Which part fails
- Sensor: occupant classification: front passenger1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Impala airbags problems in other years
Specific symptoms reported on the 2015 Chevrolet Impala airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
- Risk
- If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
- Remedy
- GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 15400.
Recall number 15V465000 · Recall details
What 2015 Chevrolet Impala owners say
Most recent owner complaints, unedited.
passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.
My service air bag light comes on and passenger airbag remains off while sitting in seat.
Air bag
Passenger Presence Module is deactivating Passenger airbags intermittently.
The contact owns a 2015 Chevrolet Impala. The contact stated while driving 10 MPH, the air bag warning light fluctuated on and off. The vehicle was diagnosed by an independent mechanic, but the mechanic was unable to determine the cause of the failure. The mechanic suggested that the failure might be with the passenger occupant detection system. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 131,002.
Service airbag light repeatedly activates and goes off with passenger in vehicle. There was a previous recall Chevy #15400. the federal safety agency campaign #15V465000. Upon contacting the dealership about the issue. Claim was made that they didn't have a recall matching that number. My vehicle is within the production dates and has the heated and vented seats.
Side detector system
It appears that my vehicle had a special coverage bulletin titled “N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion” This special coverage only covered vehicles for 6 years or 80,000 miles. This week I started experiencing problems with my vehicles side blind zone alert system. From everything that I have read it appears to be the same issue that led to the special coverage mentioned above being issued. However, my vehicle is now outside of the specified coverage limitations. I believe that it should still be covered as it still remains a safety issue. Regardless of how many years or miles have passed. Thank you.
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light and the front passenger’s seat belt warning light illuminated with an audible beeping sound. The contact continued to drive the vehicle. The contact stated that the failure had been reoccurring while driving. The contact referenced the federal safety agency Campaign Number: 15V465000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
Questions about the 2015 Chevrolet Impala airbags
Does the 2015 Chevrolet Impala have airbags problems?
Owners have filed 29 complaints about the airbags of the 2015 Chevrolet Impala, 10% of all its complaints.
At what mileage do 2015 Chevrolet Impala airbags problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Was there a recall on the 2015 Chevrolet Impala airbags?
Yes, 1 recall: 15V465000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Impala have bad airbags?
The Chevrolet Impala model years with the most airbags complaints are 2009 (232 complaints), 2010 (103 complaints) and 2000 (80 complaints).
Other 2015 Chevrolet Impala problems
Electrical 96Driver assistance 63Steering 44Brakes 26Lights 22Engine 19Body 16Transmission 16Fuel system 10Acceleration 8Visibility 7Seat belts 6Wheels 4Suspension 3Seats 2Tires 1
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