To Whom It May Concern, I am the owner of a 2023 Chevrolet Malibu that is affected by the ongoing backup camera safety recall. I am submitting this complaint because this defect is not a minor inconvenience—it is a serious safety issue that places me, my family, pedestrians, and other motorists at risk every time the vehicle is operatesThe rearview camera system is a federally required safety feature designed to help drivers detect people, vehicles, and obstacles behind the vehicle. When the camera fails, freezes, goes blank, displays a distorted image, or does not activate properly when the vehicle is shifted into reverse, I am left without a critical safety system that I relied upon when purchasing this vehicle This defect has significantly reduced my confidence in the safety and reliability of my Chevrolet Malibu. A vehicle with a known safety recall involving visibility and accident prevention creates constant concern, especially when backing out of parking spaces, residential driveways, crowded parking lots, and areas where children or pedestrians may be present. The possibility of striking a person, vehicle, or object because a manufacturer-installed safety system fails is unacceptable. I purchased this vehicle in good faith expecting Chevrolet to provide a safe and dependable product. Instead, I am driving a vehicle that has been identified as having a safety-related defect serious enough to warrant a recall. While recalls are intended to correct safety issues, owners should not be left dealing with uncertainty regarding when the problem will be fully resolved or whether additional failures may occur in the future. Because this defect directly impacts a critical safety system and has diminished my trust in the vehicle, I respectfully request that General Motors and Chevrolet review my case for additional relief beyond the standard recall repair. Specifically, I am requesting consideration for a vehicle replacement, manufacturer-assisted trade-in, buyout
2023 Chevrolet Malibu driver assistance complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
The contact owns a 2023 Chevrolet Malibu. The contact received notification of the federal safety agency Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Chevrolet Malibu. The contact received notification of the federal safety agency Campaign Number 26V212000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a
The contact owns a 2023 Chevrolet Malibu . The contact received notification of the federal safety agency Campaign Number: 26V212000 (BACK OVER PREVENTION) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the rearview camera image appeared blank. The contact was informed during an inspection that the VIN was associated with the federal safety agency Campaign Number: 26V212000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The approximate failure mileage was 66,111.
The contact's wife owns a 2023 Chevrolet Malibu. The contact stated that while his wife was driving at an undisclosed speed, several unknown warning lights illuminated, and the messages "ESC" and "Fuel Low" were displayed even though there was half a tank of fuel. The transmission failed to shift out of park (P). The contact stated that the failure occurred twice. The vehicle was towed to the dealer, where the manufacturer's engineer determined that there was a short circuit in the steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Nearly had a collision while trying to back up in parking garage.
The contact owns a 2023 Chevrolet Malibu. The contact received notification of the federal safety agency Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that the recall part was not yet available and referred the contact to the federal safety agency Hotline for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Chevrolet Malibu. The contact stated that the camera screen was black. While reversing, the camera failed to engage and was flickering. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted, and was ordering parts for the recall repair, but requested that the owner show up in person to provide the demographics but declined once the contact was leaving a bad review. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 50,000.
My car randomly shuts off when but still says it’s on at a stop light which causes a lot of problems because I have to push the start button to turn off and turn on again. Something is wrong with the wiring, in order for me to turn my car off I have to unplug my battery otherwise my car safety alarm will activate and hazard lights will go off and trunk will open. Which also cause my horn to go out. Everytime I turn my car on it says service ESC which I have no clue what that means and have asked multiple people . My air bag service light is on and it has no reason to be on as my car has not had any problems with my airbags. My car automatically brake while on the highway going 75 when a car swerved into my lane ahead of me and the hard activated the abs which caused my car to swerve uncontrollably and almost caused my car to flip.
on 2 occasions my dash had a waring come on that my crash avoidance system was inoperable and on 3 occasions my waring system with the red lights in front of the steering wheel has come on with no cars around. also on oct 28th the low pressure waring for right rear tire came on 21psi and this wasn't the case and i did get a warning from onstar this time. gm has sent this vehicle to another gm dealership for the surging problem and this has still not been corrected
When I’m driving straight sometimes my lane assist will make the car swerve while my steering wheel is straight and even almost made me wreck into another car beside me trying to force the car to go right. Also the front crash assist goes off when I’m not even near a car. The front end of my car is rattling and I don’t know why.
I was on a freeway going 75. A guy came across three lanes and cut in front of me going 60. I got the brakes hard and then went around him accelerating sharply and swerved hard in front of him. At that point the car steered itself back and forth for our five times. I was finally able to regain control once it slowed down enough, and continued on my drive. I’m guessing that some accident-avoidance system kicked in when I swerved left in front of the other car, and the car swerved itself back to the right. But then it over-corrected back to the left. And back and forth several times all while the car slowed back down from 75 to perhaps 60, when it gave me back control. VERY SCARY!!! The car shouldn’t do this!
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Chevrolet Malibu?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history