Chuck hutton chevrolet service -charged 05cvz brakes/ 88911428 steer/sup parts $219.24 labor $366.66/f joint kit/steering idler arm 88911297 part: $97.99 labor: $366.66/ 19297307 f-(s)arm parts: $42.89 labor: $331.30 on sept 15, 2020, service consultant advised customer that it would take 7 days for her parts to arrive at chuck hutton parts department. Customer called on sept 24, 2020. Service consultant advised, she was still waiting on the delivery of the parts. Customer spoke with service consultant on october 1, 2020. Customer was advised again by service consultant that she is still waiting on the parts. Hung up phone and called customer back within 5 minutes, and said her parts was here, her vehicle will be ready by 4:30pm the 1st. I knew that was impossible. So, I went in on october 2, 2020 between 4:30pm-5:00pm. I paid my ticket price of $1,912.81 with a credit card. Twenty minutes later, I was told my vehicle wouldn't start. My vehicle is still there. My credit card was billed the ticket price. This is a very bad customer experience with chuck hutton service consultant (greedy commission) upon inspection found ball joints worn and coming apart/the steering idler arm was worn at the joints. The steering pitman arm was worn at the joint. Inspected the steering system and advised. Replaced the steering pitman arm and lube chassis. Price gouging on labor $1190.40/ invoice #2551188 vehicle entered service area on sept 15, 2020. Service consultant advised the customer, her car was ready for pick up on sept 2. When customer arrived, she paid for repairs, customer was advised 30 minutes later, her vehicle would not start. Customer took her vehicle in for a routine exchange coolant 36 part flush ,$169.95/ replaced reservoir $100.52 labor: $65.48 maintenance check $65.48(?)
2002 Chevrolet S10: ball joint or control arm failure
6 of the 214 complaints about the 2002 Chevrolet S10 describe ball joint or control arm failure.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
1999 chevrolet s10 driveworks steering inner tie rod end part no. Dw-es3380t. Right against the front cross member on my 1999 s10.this could cause binding in the steering. Could cause truck to crash. Economy inner tie rods are wrong but professional grade inner tie rods are correct. This is a problem at many parts stores and online part stores (advance auto, auto zone, rockauto, etc.) I believe this could cause serious injury or death.
Tl*the contact owns a 2002 chevrolet s-10. While driving approximately 70 MPH and approaching a stop sign, the front driver's side lower ball joint detached from the vehicle. The tire folded at a 45 degree angle. The current mileage was 80,300 and failure mileage was 80,000. Updated 10/16/08 *bf updated 10/20/08.
Front bearing hubs have gone bad. This has happen only 3,000 after the extended warranty has expired at 100,000. I had loud grinding and vibration in front after I took off winter aggressive snow tires. The snow tires have masked the problem and the vehicle would have been serviced if heard. Took it to dealer to have them find problem. Comes back with both hubs need replaced and upper and lower ball joints with a total of 1710.00 in service. I felt that gm should be responsible. I called gm and declined even after consulting with dealer. I feel these parts have failed prior to warranty being expired.
The state was inspecting the vehicle, and the inspector informed the consumer that both upper ball joints needed to be replaced. The manufacturer was notified, and informed the consumer that this problem was not covered under a recall. *ak *sc
1)fuel guage stuck at around 1/4 of a tank when 1/4 or below. Had to put vehicle into neutral to get accurate reading. Has ran out of gas when showing 1/4 of tank. Taken to dealership - replaced fuel level sensor. Problem was not fixed. Took back again and other items were replaced. Seems to be fixed, but it has only been 1 week. 2)"popping" noise heard on the drivers side in the front end. Took in same time as the first gasoline incident. Replaced ball joint and greased front end. Seemed fine until about 1 month later and then noise came back, along with a very bad "bouncing" in the front end that made it feel like the front drivers side tire was comming off. Took back to dealership (same time as second gasoline visit) said that it was the "design of the vehicle" - but yet it never did this until then. Dealership has been very cooperative.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2002 Chevrolet S10 ball joint
Is ball joint or control arm failure a common problem on the 2002 Chevrolet S10?
6 of 214 owner complaints about the 2002 Chevrolet S10 (3%) mention ball joint or control arm failure. The model year with the most reports is 2000.
Is there a recall or service bulletin for this on the 2002 Chevrolet S10?
There are 0 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chevrolet S10
Door locks 11ABS 10No deployment 7Fuel pump 7Brake failure 5
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