Manufacturer sent out a letter stating major gauge problems. One of which is a safety recall problem where the speed is not properly registered. They deny responsibility due to vehicle mileage.
2004 Chevrolet Silverado 1500 electrical complaints
Page 7 of 10: complaints 161 to 190 of 267, newest first, as owners wrote them.
Tl*the contact owns a 2004 chevrolet silverado 1500. While driving at all speeds, the speedometer malfunctioned and the dial would not move at all. The contact received a notice from the manufacturer stating that they would replace the speedometer if the vehicle had less than 70,000 miles. The manufacturer would not repair the vehicle because it exceeded 70,000 miles when the notice was received. The failure mileage was 69,000 and current mileage was 79,000.
Speedometer on 2004 chevy silverado z71 showing incorrect speed. Worked fine one day and the next day was messed up. Now am unable to tell what is my accurate speed. It will sometimes work and then goes back to incorrect speed. Numerous complaints on web sites for this issue on these trucks.
Purchased the truck and one week later, the gas gauge started sticking & going crazy. Next went tachometer followed by the amp hand. Have a 126,000 miles on the truck - everything else is in excellent condition and has been well maintained. This is a very common problem that needs to be addressed by the manufacturer.
The instrumental panel gauges are not working, speed odometer, oil gauge, water temp etc.. The gauges stop operation around mileage reading 95000 and presently at 101000. Vehicle presently just parked at home.
Tl*the contact owns a 2004 chevrolet silverado 1500. The contact stated that the speedometer displays incorrect speeds or just fails completely. He notified general motors and they authorized a special service notice, offering to cover the defect for up to 70,000 miles. Additional mileage would not be covered. The failure and current mileages were 77,000.
Speedometer failure.
Instrument panel.
2004 chevrolet silverado with defective instrument panel. Consumer states that he feels his vehicle should be included in the special coverage warranty, even if the odometer is over 100,000 miles. *kb the consumer stated the instrument panel was erratic. There were many times the consumer had to pull over, and shut the vehicle off and bump the ignition key several times until the speedometer reset itself back to zero. The consumer believed that the 2004 silverado stepper motors were defective at installation. The dealer considered the speedometer problem as a malfunction and not a complete failure.
2004 chevy silverado speedometer began to malfunction . It would occasionally work but now it has quit working altogether. This is a known defect in the instrument cluster panel. The company refuses to replace due to mileage, even though this is a known defect.
Tl*contact owns a 2004 chevrolet silverado 1500. While driving (MPH unknown) the speedometer would not provide an accurate reading. As of january 7, 2008, the dealer had not repaired the vehicle. The current and failure mileages were 95,470.updated 01/29/08. *lj the consumer stated the gauge was sticking and was not giving accurate readings. There was also occassionaly problems with the tachometer not moving when the consumer was accelerating.
The instrument panel cluster (including the speedometer and tachometer) on my 2004 chevrolet silverado sticks. I first noticed the problem in april 2006 when the speedometer stuck. I was driving on the interstate and passing people very easily, yet my speedometer said I was driving approximately 35 MPH. The problem has progressed since that time and the speedometer works only infrequently at this time. Over the past 21 months, I have used the tachometer to determine my approximate speed, yet it began sticking in january 2008. I received a letter from gm in december 2007 "notifying" me of this potential defect, and extending the warranty on this part to seven years or 70,000 miles. I, however, have approximately 95,000 miles on my vehicle as of january 7, 2008. Chevrolet and gm appear unwilling at this time to issue a recall for this significant safety hazard, and they appear unwilling to work with me because I apparently drive too much. I was forced to purchase the new instrument panel and pay for the cost of the part and labor in spite of gm's acknowledgement of the safety hazard apparently common to 2004 silverados. To be honest, the instrument panel (notably the speedometer) has failed more times than I care to count.
The only gauges working on my 04 chevrolet z71 are the temperature and battery gauge. The other gauges went out around 40,000 miles.
Speedometer stopped working while traveling. It failed completely. It created a dangerous situation.
Tl*the contact owns a 2004 chevrolet silverado 1500. While driving 65 MPH, the speedometer gauge descended to zero. The contact stated that he shut the vehicle off then restarted and the failure ceased to occur. The manufacturer offered an extended 7 year, 70,000 mile-warranty on the instrument panel in november of 2007 however, the vehicle has exceeded the mileage requirements. As of january 4, 2008, the dealer had not repaired the vehicle. The current mileage was 81,000 and failure mileage was 79,000. Updated02-14-08 *bf updated 02/14/08
Chevy silverado speedometer malfunction on 2004 model.
Speedometer stopped working.
2004 chevrolet silverado intermittent speedometer failure at 44,500 miles while out of warranty. Occasionally resets itself, flutters, sticks, etc. Hence an intermittent problem. Was told there were so many owners with same problem and should wait for recall letter. While waiting, mileage accumulated. Unfair gm only taking responsibility for vehicles with less than 70,000 miles.....ours has just over 100,000 miles since 4 years old and in california we have to rely heavily on our vehicles.
Tl*the contact owns a 2004 chevrolet silverado 1500. The contact received a letter from the manufacturer advising him to bring the vehicle in for a speedometer repair. If the mileage was under 70,000 miles, the repair would be free. The contact's vehicle has exceeded the mileage requirement, but it is experiencing the same failure as stated in the letter. The dealer would not repair the vehicle because of the mileage. While driving at various speeds, the speedometer displays the incorrect speed, causing him to not know how fast he is driving. The current and failure mileages were 108,124.
I have two 2004 chevrolet pickup trucks that have faulty factory installed speedometers. Chevrolet is aware of the problem and has sent letters regarding warranty repair of these vehicles, but only if the mileage is less than 70,000 miles. Both my vehicles have right at 100,000 miles each. This is a definite safety issue. Being unable to determine at what speed you are driving causes unsafe conditions for the occupants of the vehicles as well as the general public. When I talked to jennifer camacho at chevrolet today (1‑800‑630‑2438) she originally told me that each dealer had the discretion to warranty these vehicles for their "good. Loyal customers" even if the mileage was over the 70,000 figure. I believe that chevrolet, in the interest of public safety, should warranty all the vehices they have sold with these faulty gauges. Tom nicholson
2004 chevrolet silverado intermittent speedometer failure began at around 44,500 miles when out of warranty. Occasionally resets itself, most times flutters or sticks. Gm recalling for this condition but only if vehicle less than 70,000 miles; mine exceeds their limit. Unfair....if parts are defective, all should be fixed no matter what the mileage and considering mine began problem at less than 45,000 miles. Date began estimated below.
I received a letter from gm saying that my 2004 silverado could have a faulty odometer but if the vehicle has more than 75,000 miles it would not be covered. I then saw a news story on a local dallas news station covering the same issue. Below is the information I sent to the news station. Thank you for your segment last night in regards to the gm speed odometer issue. I have a 2004 gm truck and have a problem with both the tachometer and the speedometer. I contacted my local gm dealer about a year ago asking if there was any recall information and they told me no. I just assumed my case was isolated and would have to pay for the repair or live with it. Then about three weeks ago I received a letter from gm stating a known issue with my model year. But unless my truck had less than 70,000 miles it was not covered. I can not believe gm is not willing to issue a recall or that the federal safety agency does not view this as a safety concern. In almost every auto collision story or statistic I can find, it names speed as the number one cause of the accident. A possible different angle on this topic is gm owner loyalty. The problem affects 2003 and 2004 model years. Based on 80% to 90% of all cars on the road are financed and most people only keep a vehicle 4 1/2 years, there will be many people that are affected by this problem that will be looking to trade in very soon. If most consumers are like me they will perceive this issue as very negative toward gm. It seams like a very large gamble on gm's part for such an inexpensive repair. I know when I go to purchase my new truck this coming spring I will not be looking at the gm products. Thanks, michael fulkerson
My grandfather started experiencing speedometer problems with his 2004 silverado at about 68,000 miles. He was terminally ill when this happened and unable to afford the repair, not to mention he was never notified by gm. The speedo failed countless times and eventually the tachometer failed, before his death on 29 december 2006, I have inherited this vehicle and the problem. I received a speeding ticket and so has my wife. My wife had an accident with my two small children while driving on interstate 10 in louisiana because she did not know how fast she was driving and hit water on the road. We have contacted gm who have told us they will pay for the repair up to 70,000 miles. It is unreasonable to believe that a vehicle of this age will have less than 70,000 miles after three years. This is ridiculous. This defect is the responsibility of gm. Someone is going to get hurt or worse. We can not afford the cost of the repair, we have been quoted between $500 - $700. I am furious that my wife and children could have been seriously injured, due to her unknowing speed. It would appear the the dot and gm have been aware of this safety hazard for some time. What are you going to do?
Speedometer does not work.
The speedometer on my 2004 silverado with only 16,000 miles stopped working. It has went all the way over past 120 MPH and has stuck there. Seems this is a not so rare problem with a lot of gm vehicles. See internet.
Tl*the contact owns a 2004 chevrolet silverado 1500. While driving 55-60 MPH, the speedometer failed. The dial moves, but displays inaccurate speeds. The current and failure mileages were 37,000.
Tl*the contact owns a 2004 chevrolet silverado 1500. It is a salvaged vehicle. Both the speedometer and alternator failed. The contact received a notice from gm, but because he owns a salvaged vehicle, the repair was refused. Gm stated that they were only responsible for smog regarding his vehicle. The purchase date was unavailable. The current mileage is 28,000 and failure mileage was 26,000. Updated 01/14/08
I have a 2004 silverado z71 it has about 73,000 miles and the speedometer has stoped working properly somedays it works and some it does not. This is a saftey issue and I am wondering if there is a recall on this issue since there are a lot of owners with the same issue.
I was notified that there may be a problem with the gauges in the instrument panel just last week, therefore possibly making the speedometer off. Just this past week I looked down and was going 120 I have no idea how fast I'm going and even more interesting no recall. I look and see hundreds of complaints. Also, I just got the letter last week and it stated it would be covered if it were 77,000 or 7 years of service mine is 87,000. How convenient for you guys. How many complaints before a recall?
Speedometer no longer work on my 2004 chevy silverado 1500.
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