I received recall notice N212328770 by letter in July 2021. I immediately notified my local dealership and they told be they were waiting for the part. We just received a call from the dealer about a week ago and schedule to ge the recall issue repaired on Wednesday, February 9th 2022. We were given an appointment and my wife had to take the vehicle due to the me working. She arrived to have the safety defect replaced (passender air bag) and was told that when they do the replacement that if the dash cracks or is damaged they are not responsible for the damages and we would have to pay to get it fixed or replaced. This is very pooe customr service as well as causing a customer not to go through getting the recall completed. My wife called me and did not want to challenge the dealership. I told her just come home and do not let them make the repair/replacement and I would contact GM. I have had no luck doing so. This should be a no brainer. If they damage the dash or it cracks they fix it or replace it. My dash does hav 2 small cracks right where the air bag is located and from what I have read online many have stated that they too have had the same issue. This is supposedly due to the air bag issue. So now I am in a rock and hard place. I either don't get it done and risk a serious injury or death due to GM's unwillingness to take responsibility and handle in a professional manner or have them do it, damage the dash and pay lots of money to get it replaced. Can you please advise what I should do? Since I can not provide you with any personal info so you can contact me what am I to do to get this recified? A very long standing upset GM customer.
2012 Chevrolet Silverado 1500 airbags complaints
Page 2 of 3: complaints 11 to 40 of 59, newest first, as owners wrote them.
Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of the federal safety agency Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mentioned he was concerned about driving the vehicle and the safety of the occupants. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have received a recall letter from General Motors regarding recall # N212328800, the federal safety agency campaign ID number 21V054. The letter was dated last February of 2021 and received shortly thereafter. The letter specifically states that I am to receive a second letter advising when the parts are available and requesting that I take my vehicle to a Chevrolet dealer. As of today, January 17, 2022, I have not received any such letter. I am writing to advise you of GMs totally unacceptable response to this instance of the Takata airbag recall. I have checked with Chevrolet dealers in my area and am being told that I can come to their lot and they will order the parts and THEN call me when they are ready to do the work. This response is contrary to the way the letter states that the recall will be handled and is confusing to customers. Please investigate and get GM back on track. I would also appreciate an email from someone at GM advising when the airbag parts will be available or if they are already available. I can be reached by email at [XXX]. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received a recall notification for the federal safety agency Campaign Number: 21V054000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Dash Board of my vehicle has cracked around the area of my air bag. Worried that my air bag will not work properly if ever in an accident. No dash board should crack! Either the material's used when made were not as durable as they should be. Truck has been maintained in excellent condition since it was bought from dealership. No inspection, no safety lights on, no warning lights on. As being the original owner and seeing this worries me and my safety. NO DASHBOARD SHOULD NEVER CRACK/SPLIT.
The following recall has not been resolved within a timely manner: N212328800 Front Passenger Airbag Takata Inflator - Priority Group 10
Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of the federal safety agency Campaign Number: 21V054000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of the federal safety agency Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Chevy refuses to replace the recalled Takata airbags currently under recall without doing a “full vehicle inspection” and providing us with a “list of repairs that must be made” before the airbag can be ordered or replaced. Note: The is nothing wrong with our truck. They say this is their standard operating procedure for this recall and it requires two full day appointments: one for the inspection and one for the recall repair. They refuse to order the replacement airbag until the inspection has been completed and any repairs Chevy deems “necessary” are complete. This seems to me to be extortion, i.e. we have to keep a defective airbag or comply with their inspection and any repair/payment for anything they deem “necessary.”
Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of the federal safety agency campaign number: 21V051000 (Air Bags). The contact took the vehicle to the local dealer for the recall repair. While the mechanic was inspecting the vehicle, the contact was informed that while performing the recall repair on the passenger’s side frontal air bag, there could be potential damages to the dashboard that the dealer would not be responsible for repairing, replacing, or reimbursing the contact for any damages. The contact felt that was not right and did not want the recall repair performed if neither the dealer nor the manufacturer would not repair nor reimburse the contact for damages made to the dashboard. The vehicle was not repaired. The manufacturer was made aware of the issue and agreed with the local dealer. The contact had not experienced a failure. Parts distribution disconnect.
Was informed of takata air bag recall in february no remedy, appointment, or parts have been made available even after calling local dealer.
Tl* takata recall. The contact owns a 2012 chevrolet silverado 1500. The contact received notification of the federal safety agency campaign number: 21v051000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer to confirm that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 chevrolet silverado 1500. The contact received notification of the federal safety agency campaign number: 21v051000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was taken to all american chevrolet of odessa (5020 john ben shepperd pkwy, odessa, tx 79762) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2012 chevrolet silverado. Consumer writes in regards to takata airbag safety recall. *ld the consumer no longer owns the vehicle, but still receives recall notices.
Tl* takata recall. The contact owns a 2012 chevrolet silverado 1500. The contact received notification of the federal safety agency campaign number: 21v054000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Memorial highway chevrolet of somerset (2006 n. Center ave, somerset, pa 15501, (814) 445-4113) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My passenger air bag was replaced under recall n202324210 by priority chevrolet of chesapeake va. I was required by the dealership to sign acknowledging that the gm or the dealership would not take responsibility for dashboard cracking as part of the repair. My truck is low mileage and in great condition so I expected no problems. However, the dealership technician did crack my dashboard and predictably the dealership refused to take any action. I think it is unacceptable that the manufacturer and their authorized service departments should be allowed to damage customer vehicles during recall repairs. Also, while my cracks are fairly small, I have no idea what invisible damage might have occurred. How can I be confident that the recall repair did not create missile hazards? It is common to view the dashboard as merely decorative but I am now forced to consider what new hazards are presented by the dashboard, both from unsecured material in a crash and missile hazards in the area of the airbag, that were directly caused by a government ordered recall. I believe that the federal safety agency should order repair of all mounting equipment and dashboard components as part of this and future air bag recalls. Thank you.
Tl* takata recall. The contact owns a 2012 chevrolet silverado 1500. The contact received notification of the federal safety agency campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tthis vehicle was involved in 3 separate accidents, 1st another driver pulled out in front of the truck causing the accident; 2nd a driver fell asleep with his foot on the accelerator and rear ended me at about 90 MPH; 3rd an out state driver rear ended my son's car which was forced into the rear of my truck. The 3 accidents were severe enough that there should have been some type of air bag deployment but there was not. I notified gm immediately after the 1st accident about the failure of the air bags to deploy. I should mentioned that the driver's seat belt broke due the harshness of the accident. All this happened several years ago but gm never answered me nor took any action to investigate the failure of the air bags to deploy. Today, 4 march, I received a recall notice because after all these years takata has admitted there is a problem with the bags, except they say it is only the passenger air bag. To tell you the truth I didn't even think I had air bags because they never worked. The id number for this recall is 21v051. I am hopeful that even though these accidents took place years ago, I don't have actual dates because I didn't they were important, that you, as the federal agency responsible for overseeing the safety of cars using our highways, will inquire as to why gm failed to investigate a safety complaint submitted to their customer assistance center. Having some administration knowledge I am sure there has to be a file folder with my complaint in it. Thank you and please help me? * (recall related incident) ts
2012 chevrolet silverado. Consumer writes in regards to air bag safety recall. *ld the consumer stated the dealer and manufacturer did not honor the recall. The consumer was charged a diagnostic fee and for servicing the airbag.
Tl* takata recall. The contact owns a 2012 chevrolet silverado 1500. The contact received notification of the federal safety agency campaign number: 21v054000 (air bags). The contact stated that while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to duke chevrolet buick gmc cadillac (2016 n main st, suffolk, va 23434, (757)539-8777) for the recall repair however, the technician informed the contact that the driver's side air bag needed to be replaced. The front passenger's side air bag was replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 191,548.
The service air bag light comes on after noticing the dash has a crack on passenger side air bag . The crack just appeared one day after cleaning the inside of the vehicle.
Dash is cracked where the airbag is located and in the driver's line of sight.
My 2012 chevy silverado has started cracking on the passenger side nearby the air bag area. The car was parked in my parking lot when I realized this cracking issue started. I am just worried that it will crack more and be a safety issue in the future.
Tl* the contact owns a 2012 chevrolet silverado 1500. The contact noticed that the dashboard was cracked upon entering her vehicle. The contact stated that the crack started from the left corner of the passenger air bag and extended to the edge of the passenger side defroster vent. The contact estimated that the crack reached approximately one and a half inches. The contact spoke with coast auto center inc (530 chetco ave, brookings, or 97415, 541‑469‑5321) and was informed that they were familiar with the defect and stated that there was a class action lawsuit filed against gmc regarding several other gmc vehicles. There was a potential that the cracks could cause potential safety hazards. The dealer did not assist. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was 40,696. *tt
Tl* the contact owns a 2012 chevrolet silverado 1500. The contact stated that the service air bag warning indicator illuminated. The vehicle was taken to courtesy buick gmc (located at 1857 edwards lake rd, birmingham, al 35235, 205‑718‑7565) where it was repaired; however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was 83,000.
Tl* the contact owns a 2012 chevrolet silverado. The contact stated that while driving approximately 40 MPH, the driver lost control of the vehicle and drove off the road and down a gully before crashing into a tree. During the crash the front end of the vehicle was severely damaged but the airbags did not deploy. The driver sustained various body contusions and bruises during the incident. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer was not yet notified. The failure mileage was 75,000.
Service airbag light came on while driving.
B0085 code faulty left front side impact sensor. Left front side impact sensor harness is open or shorted. Left front side impact sensor circuit poor electrical connection faulty inflatable restraint sensing and diagnostic module (sdm). The wiring harness that goes through the door hing break apart inside the insulator causing the airbag sensor in the driver door not to work. It is a very dangurous issue and a very expensive issue to have fixed. This should be a recall issued.
Chevrolet used extremely thin wires and the wiring harness that goes through the door hing break apart inside the insulator causing the airbag sensor in the driver door not to work. Other people with same truck have had same issue. It is a very dangurous issue and a very expensive issue to have fixed. This should not be happening wire you not break inside the insulator.
Dashboard crack above passenger airbag.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Chevrolet Silverado 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history