The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle began to lose power upon depression of the accelerator pedal with the "Service Parking Brake", and "Service ESC" messages displayed, and check engine warning light was illuminated. Despite the failure, the contact was able to drive the vehicle to the residence. The contact drove the vehicle to the dealer where a diagnostic test was performed. The diagnostic test showed that the engine lifter had collapsed and damaged the cam shaft. The contact was provided an estimate for the repair. The manufacturer was then notified of the failure and the manufacturer agreed to cover 10% of the cost for repair. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 105,000.
2019 Chevrolet Silverado 1500 driver assistance complaints
Page 2 of 4: complaints 11 to 40 of 75, newest first, as owners wrote them.
*Lifter / Rocker Failure *There was a good jerk of the truck (safety) *Confirmed independently *Not inspected by dealer, police, ect *Small stuttering right before failure
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 74,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 3 MPH up the driveway, he heard an abnormal sound as if the vehicle was being struck in the rear. The contact stated that the vehicle stopped abruptly, as if he had depressed the brake pedal. There was no warning light illuminated. The contact stated that the engine was still running. The contact placed the vehicle in park(P), turned the vehicle off, and then restarted the vehicle, and shifted into drive(D) and was able to continue driving. The contact stated that the failure was intermittent at first but had since become a recurring failure while driving at various speeds. The contact was able to drive the vehicle to a local dealer who diagnosed the vehicle and determined that the Electronic Brake Control Module (EBCM) software needed to be updated. The vehicle was not repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 154,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the instrument panel became inoperable. Additionally, back-up camera was displaying a black screen. No warning light was illuminated. The vehicle was diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 20,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle lost motive power with the engine misfiring. The messages "Service Parking Brake" and "Service ESC" were displayed. The check engine warning light was also illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that cylinder #5 lifters had collapsed. The dealer informed the contact that the cylinder lifters needed to be replaced. Additionally, the camshaft would be replaced as necessary. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
The pickup shifts violently in and out of overdrive and than into second and than overdrive all while driving down the road at 55 mph and the rear end locks the tires up some times and the whole truck vibrates really and this power Tran problem is getting worse everyone I drive it and it's not safe to have any passengers or my kids in it anymore and it feels like the transmission is going to disintegrate at any moment because and if it does the transmission is going to lock up and than its going to cause a car accident ..PLEASE FIX THIS PROBLEM BEFORE THIS TRUCK CAUSES A ACCIDENT BECAUSE OF A MANUFACTURING PROBLEM ..IM JUST THINKING ABOUT MY KIDS SAFETY AND OTHER FAMILIES SAFETY ON THE ROAD ...FROM A CONCERN PARENT ..
Driving and the steering will jerk and comes up svc esc and service back up camera.Back up camera flashing on display but will not stay on .dealership said it was a battery issue so they changed battery and with in 7 miles from dealership almost hit oncoming car due to steering going out. Happen out of no where so it really hard to drive
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after the vehicle had been idle, the contact attempted to accelerate and the vehicle lost power steering functionality. The service power steering and the ESC warning lights were illuminated. The local dealer was contacted and notified of the failure however, the vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off.
I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated while shifting gears to reverse, the back-up camera flickered, and the service back-up camera message was displayed on the screen. The vehicle was taken to boucher chevrolet, inc. (1421 e moreland blvd, waukesha, wi 53186, (262) 347-4107) on several occasions and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,000.
Truck was purchased brand new. Since I first got it I've had problems with the backup camera flashing, going completely blank, and giving an error to service rear camera system. Always occurs while in reverse. Dealership has tried fixing issue several times and now states this safety issue is normal in their vehicles. 11/25/19 dealership replaced back up camera due to lines flashing through screen while backing up. Screen frequently went blank and would also give 'service rear vision system' error. 01/09/20 backup camera system continues to flash, go blank, and give error message. Dealership stated camera was tested and functioning as intended. 10/22/20 same issues persist with backup camera system. Dealership verified problem and replaced camera assembly on 12/14/20. 01/27/21 same problems persist. Dealership updated system and claimed not to be able to reproduce problem. While picking up vehicle flashing occurred before I even left the lot. Dealership requested I remove amp (installed long after problems started occurring; have documentation) before further diagnostics could be performed. 02/26/21 dealership said they checked other trucks in their lot which have the same issue. Says a voltage drop in the electrical system is what's causing the issue and stated there is no fix because this is a normal operation. 03/05/21 problems persist. Dealership built a new electrical harness and replaced radio system. Problem still continues. 03/09/21 talked to gm customer care. They state the safety issue with the backup camera flashing and going blank is 'operating as designed.' 03/11/21 customer care stated vehicle is performing properly and as expected even though back up camera system still having problems. Says there's nothing else they will do for me to fix the issue at this time.
1.drivetrain issue: at the 1st. Start of the day, when shifting into d (drive gear) ; upon accelerating, the trucks transmission drops off between 1st and 2nd gear as if it were pausing for 1-2 seconds, then truck surges forward issue started the day I drove off the lot. Thought it was truck just working out a glitch, but has always persisted. 2. Electrical issue: power mirrors; when power mirrors are folding inward mirrors do not close at the same time, started the day I drove off the lot. As time has passed it now has become an even larger issue, the power motor in mirror runs continually after it has been open or closed as well as mirror tilting when in reverse. Very distracting. 3. Collision censor: issue started within last 90 days; I can be driving down the road/ highway at any time with no other obstacles in my area, nothing around my truck on any of the four sides,truck will sound warning alarm as well as the display in the dash. I make sure all censors are all clean of any dirt-ice-snow, very troubling when driving as it makes one think there is on coming obstacles.
Rear view camera on my 2019 silverado wt goes in and out when in reverse. It puts several lines which creating a fuzzy view on the screen. The picture on the screen prevents a clear picture of what's going on. When the breaks are applied the image clears up and once the breaks are release the fuzzy image returns.according to the dealership gm is working to fix the problem but has not come up with a solution. After reading several forums several other customers are experiencing the same issue. My kids drive the vehicle and this is major concern
I keep getting a brake system failure 43mph top speed message I have taken my truck in multiple times to get fixed and we can't find the root of the problem. This error message happens once you start the vehicle and the brakes don't work.
I have had truck now in 5 times for each and parking brake errors and still not fixed . This is a high safety concern for my wife and me and anyone else who rides or drives on roads with us !!! This truck needs the lemon law enacted especially on my truck if no one else wants it !! Need out of this contract and get a safer vehicle to get around in , am a disabled vet and don't need more problems in my life or possibly of killing us or anyone else because of this vehicle!!!
Had my truck parked for 5 hours at my grandparents went to leave and had no power steering and the service power steering message came on the dash when I started it in the driveway. I checked the power steering fluid and it was full. So I turned the truck off and let it sit for a few minutes and started it back up again and power steering was still out. I turned the truck off again and let it sit for a few minutes started it back up and the power steering was still out but I was able to steer easier than before so I drove home. Also at the same time the service ESC message came on along with the light on the dash. The second time restarting the truck the service ESC message and light went away. The recall that was to fix this issue had already been completed on my truck. I have been having transmission issues as well where the truck will jerk into second gear and when slowing down from 2nd to first it will jerk again. Took it to the dealership and they said there was no bulletins on this and nothing they can do. I asked the service guy then why does the transmission shift rough if there is nothing wrong? I quote "the new transmissions in these trucks are supposed to shift that way".
My 2019 silverado is less than a year old and has 8,000 miles. I was backing into my driveway when it just shut off. Everything on the dash was visible as if the engine was still running. I tried to start the truck again and it would sound like it was trying to start but the engine would never start. The service ESC can on and low power to the engine. My truck sat halfway in the start while waiting for a tow truck to come get the truck.
Lloss of braking. Dash warning ABS; trailer brakes; traction control; ABS; ESC; do not exceed 62 MPH.. No recall shown on VIN ..called dealership and chevy no results on recall!? Vehicle warning cleared off dash next day..warning lights and loss of brakes while driving truck on steep forest mountain roads..
Purchased vehicle new 7/5/20 (65 miles). 7/6/20 (95 miles), driving vehicle through neighborhood when service engine soon (ses) light came on-no other lights on ip cluster-drove to john l sullivan chevrolet (jls) to have inspected-found c25a2 code and programmed electronic brake control module (ebcm). 7/18/20, backing vehicle up at about 5 MPH(187 miles) ses light on again-checked code-c25a2-had brake system failure message flash on information center once. Contacted jls for tow-jls verified code, but no light on, and stated chevrolet is aware of problem, but no fix available. States problem occurs when parking vehicle, and no park brake applied (stated ebcm sees wheel speed with key off, triggering code)-no other brake system indicators or warnings have come. This vehicle is brand new, with less than 200 miles.
The truck was driven to the store, it was parked for roughly 20 mins. There was no issue with driving to the store. Upon returning to the truck and starting it in the store parking lot the digital display indicated that power steering service was required and ESC service was required. After seeing this the driver tried to turn the wheel but had no power steering so they turned the truck off and let it sit for two minutes. The truck was restarted and the same fault information was displayed. The driver turned the vehicle off again, waited one to two minutes again, and restarted. The same faults were shown. The driver referenced the owners manual in an attempt to troubleshoot the problem. There was no solution in the manual. The truck was then driven back to the house 1.9 miles with no power steering. The truck was at the dealership service center and received services one week prior to this incident. The dealership did not say or show any faults during its services. Had this happened while the vehicle was moving and the driver did not have the strength to turn the wheel without assistance this could have been extremely dangerous.
When using the backup camera at night, it goes into full brightness blinding myself and all passengers. I cannot use the mirrors to back up my trailer because it is extremely overwhelming. I have covered it with a t-shirt so that I can actually see. There needs to be a way to turn it off but I cannot(literally tried every short of removing the fuse. Happens every time I drive so I am putting my purchase date.
Add me to the service ESC group.... 12600 miles 2019 silverado 5.3 this happened after the recall was completed at my local chevy dealer, the truck through code p25a2 (the engine and transmission system is not performing as expected. An issue has been detected in the engine electrical system, including the charging and starting system that monitors and controls the engine starting system and 12v battery charging system. If the charge system light stays on, or comes on while driving, there may be a problem with the electrical charging system. Driving while this light is on could drain the battery. Several other lights came on as well, tc, break towing ect. A message stating use caution, do not drive over 62 MPH also came on. During this the breaks became mushy and the truck was difficult to stop. I will be taking the truck back to the chevy dealership in hopes they can fix the issue before myself or another person gets hurt in a crash caused by these issues.
2/19/2020, after already having other complaints on here. I was leaving the gym, and as I was pulling out of the parking space I needed to press the brakes, and had to stand on them to get it to stop. Steering was locked up and finally got it stop. I put it in park took pictures of the dash. Turned it off and started it back up, and check engine light was on.
Upon starting my truck the brake system failure 62 MPH top speed warning appeared, service ESC and service trailer brakes. My check engine light illuminated. I turned off my truck waited a couple minutes restarted the warnings did not appear but my check engine light is still illuminated. I drove approximately 5 miles did not exceed 40mph I drove with extreme caution and arrived home safely. It was brought to my attention that there is a current recall that is the result from a software update that was done by the dealership when my truck was being serviced in dec 2019 for a recall. The new recall could result in a crash.
I have lost power to my brakes on 4 isolated occasions in the span of a month after purchasing this new vehicle. On each occurrence the service trailer brakes, service ESC, service speeds and I would smell burning upon exiting the vehicle after operation. On 3 of the occasions I experienced this issue while stationary and upon starting the vehicle. On one occasion I was operating the vehicle at roughly 60 MPH and engaged the brakes and lost power to the braking systems.
On january 22, 2020 I started the vehicle with using the mychevrolet phone app. I got into the truck and pushed the ignition button. The following three warnings appeared on the instrument panel: 1) brake system failure 62 MPH top speed, 2)service trailer brake system, 3) service ESC ABS, brake, traction control, and check engine lights illuminated. I turned the vehicle off and turned it back on again using the ignition button and all warnings and lights cleared except the check engine remained illuminated. The vehicle was parked when all of this happened. I received an email from onstar reporting that an issue with the antilock braking system was detected. This vehicle had just been into the dealer the prior week to fix one recall associated with the battery cable, and two other recalls associated with the brakes.
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