I was driving my 2019 Chevy Silverado and the low oil pressure light came on. I pulled over to find that my truck was leaking oil. I called a tow truck and had the tow truck take me to location that I bought the truck (25 miles away). While waiting for the tow truck I did research about what could be happening. While doing my research I found this recall by Chevy: [XXX] My truck was looked at and I was called the next day and informed that the issue was "oil cooler line crimps coming apart and leaking". To my dismay I was informed that my VIN was not part of this recall. I find this to be either very ironic or the recall needs to be expanded to include additional 2019 Chevy Silverado's. I have an email from the service manager; Dereck West, at Victory Chevy Milan Michigan, stating that the diagnosis was as follows: "inspected to find oil cooler line crimps coming apart and leaking. replaced oil cooler line assembly". Again, this seems to match the recall perfectly. I was advised by Chevy to file a complaint and retain all records related to this incident. I have tried contacting GM for additional support. I have been unsuccessful with getting any responses from GM customer support. Upon additional research I found many forums that describe the exact same issue that I have described above. Customers having to pay for an issue that matches identically to a recall because their VIN is not part of the recall. It is my opinion that this recall should be expanded to include additional VIN's for 2019 Chevy Silverado's. I am more than willing to provide any additional information that might be needed. I appreciate your time in advance and look forward to hearing from you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Chevrolet Silverado 1500 engine complaints
Page 13 of 15: complaints 341 to 370 of 424, newest first, as owners wrote them.
I started vehicle. Everything seemed fine. Drove 2 blocks and all eletricals started acting up. Lights flashing all warning lights went off. Service brakes, Service parking brake, service ECM, etc. Motor started to bog down and major knocking from engine. Took to GMC dealership. They found issues with lifters and had to replace all lifters and camshaft. Also replaced faulty brake sensor. Get truck back and oil cooler hose or line came off and was leaking oil. 1 week after repairs. Take back to dealership for repairs. 2 weeks later went to start truck all electronics went haywire, lights flashing, all warning lights start going off again. Truck will not start. Let sit for 15 mins. Try starting and no electrical power at all. Truck will not shift out of park. Major issue. Sounds to be a common issue with 2019 Trail Boss. Only has 40,000 miles.
Oil cooling line failure at crimp joint. If oil line were to come apart all the oil would come out under the vehicle which could cause a vehicle to go out of control or vehicle surrounding this vehicle to go out of contoll. Plus it would destroy the engine. Independent service center confirmed the issue. Other than myself and the independent shop inspected it. The car was at the dealer and said it was normal oil consumption. They did not due their due diligence to determine the cause of the oil loss. The warning comes on the information screen saying to add oil. There was a Technical Service Bullentin (n212326940) issued by GM that expired on July 31, 2023 to address this specific issue with a the federal safety agency ID 10200186. The problem is GM states that my VIN number was not part of this correction. The TSB only pertained to a small specific group. In researching this it is a wide spread issue of failures for this specific part. My truck was at the dealer the summer of 2022 but because the cooling line leakage is at the front of the vehicle dripping right under the front bumper, almost 20 inches from the motor it never dawned on me that it was part of an oil loss issue from the cooling line. At the time it was in it was still under the 3 year, 36 month warranty. Which meant it would have been covered.
My truck recently started to leak oil onto my driveway so I took it to a local dealership to get it looked at. The service engineers diagnosed the problem as the Engine Oil Cooler line is detaching from the crimp causing oil to leak out. They also told me that there was a recall, see PDF attached, (#N212329640-01) that is associated with this problem. However, it only applies to my vehicle if it was manufactured in Canada and Alaska. My vehicle, I was told, was manufactured in Mexico. I brought it to the dealership and they told me this doesn't apply to my vehicles simply because of where my vehicle was manufactured. This is troubling information as the SAME issue that was part of a national recall is the SAME problem that is happening with my truck and could cause a major safety risk while driving, yet it is not part of the recall based off where it was manufactured. Specifically, the vehicle could be involved with "loss of propulsion" as stated in the original recall. This is too coincidental of an occurrence to simply ignore it which is why I wanted to file a complaint.
Service park brake and service ESC lights are on, check engine on and motor making a knocking noise
When I shift the vehicle to “Park” and shut off the engine, a “Shift to Park” message comes on the dash and the electric components won’t turn off and the vehicle chimes until it will randomly stop. Sometimes it does not stop and will drain the battery completely. This happened once at a wedding venue in the middle of nowhere and I was left stranded. No matter how many times I restart the vehicle and shift to different gears, the message continuously comes up and only way to avoid battery draining is to disconnect it, which is a major inconvenience.
One of the oil cooler lines on this truck is leaking oil from the crimped area where the rubber hose connects to the metal part. The GM Authority website says the dealer should fix this at no cost to the vehicle owner be because it is a GM issue on 2019 Chevrolet Silverados and 2019 GN Sierras. I called them and the lady looked up my VIN and said my truck isn’t included in this issue, but clearly, it is. The description of the issue on their website is the exact description of my truck and the issue of the leaking oil cooler line in the crimped area.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH, the contact heard an abnormal noise and the vehicle was hesitant to accelerate. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The mechanic was not able to diagnose the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the federal safety agency Hotline for assistance. The failure mileage was unknown.
Vehicle DIC displays a low oil pressure warning and zero oil pressure repeatedly. Oil pressure returns to normal shortly thereafter. Vehicle also displays many other warnings and cautions intermittently.
Loss of power/misfire on cylinder 6 Diagnosis is cam/lifters. 8/4/2023 120k miles. Shift to park warning at 60,000 miles. continues. Max speed held to 65mph due to abs system???? for 10 minutes at approximately 90k miles. Park assist failure (complete) at approximately 80k miles.
Engine failure at 86370 miles while driving down the highway. Towed to Sullivan Tire, mechanic found 2 bad cylinders and the lifters had destroyed the cam, requiring a total engine replacement. This mechanical failure of the engine was sudden and unexpected, placing myself, my children, and other drivers at risk of injury on a very busy highway (MA-24). Discussing this with the mechanic (Sullivan Tire), this malfunction has been confirmed by a GMC certified dealer and service shop (McLaughlin Chevrolet) that there are several other Chevrolet/GMC vehicles that GMC technicians and third-party technicians that are reporting have had the same mechanical failure in the engine. I am unaware if this has been inspected by the manufacturer. It has only been inspected by third-party technicians at Sullivan Tire in Bridgewater, MA. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle lost motive power with the engine misfiring. The messages "Service Parking Brake" and "Service ESC" were displayed. The check engine warning light was also illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that cylinder #5 lifters had collapsed. The dealer informed the contact that the cylinder lifters needed to be replaced. Additionally, the camshaft would be replaced as necessary. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed the check engine warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was taken back to the dealer and test driven. The contact was informed that the cam shaft and lifters needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, the oil pressure sensor warning light illuminated. The vehicle was taken to the same local dealer where it was diagnosed that there were metal shavings inside the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 76,000.
The wiring harness of the vehicle was placed too close to the frame and began wearing the wires down until they broke. Once this happened, the vehicle turned off while driving and would not restart for a few minutes. The vehicle would turn off repeatedly every few minutes leaving me stranded in the middle of the street until I could get the truck to turn off and restart. There was no warning on when the engine would shut off, it just happened randomly while driving and while in park.
So my Silverado is having the same issues as many other Silverado owners. I originally had the vehicle in for service on a transmission issue, which is also another problem these vehicles are having. As for the engine issue I have experienced the vehicle stalling out after running rough, primarily after the vehicle has been running for a while. In addition, there are times when I am driving at highway speeds and the vehicle seems to shudder and shake. I thought OK maybe it's the wheel balance or alignment so I took it in for the wheel balance and the alignment and it still is doing the same thing. So at this point I had the spark plugs, wires and coil packs replaced. Still having the same issue. In addition to this I had the vehicle in for first time transmission hard shifting at around 20k miles. The technician took the vehicle for a drive and stated that there was an issue and that the computer reset should eliminate the problem. It didn't. So I dealt with this multiple times, bringing the vehicle to service for diagnosis and even filing a claim with GM. The vehicle is still experiencing these problems with the hard shifting. I had the recommended maintenance performed on the vehicle which included fluid replacement without a resolution to the issue. I have completely lost confidence in the GM products and their service technicians as they've been unable to repair the vehicle to proper running order. This will be my last GM product, and that says a lot coming from a GM family member. Sad that quality has significantly gone downhill.
The contact's business owns a 2019 Chevrolet Silverado 1500. The contact stated that while an employee was driving approximately 60 MPH, there was an abnormal sound detected. The engine cooler warning light was illuminated. The contact pulled over and drove about five more miles. The vehicle was towed to the local dealer where it was diagnosed that the oil cooler line had detached. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. There was no additional assistance provided. The failure mileage was approximately 65,000.
Lifter randomly went bad while driving down highway. Safety concern is being put into low power mode on an interstate and vehicle running rough. No warning lights and perfect performance before it happened.
Engine oil cooler lines detached from crimp. Took my Truck (chevy silverado 2019) to dealer on Friday May 12, 2023 for an oil change and state inspection. Monday May 15th, 2023 while driving a warning STATING OIL PRESSURE LOW TURN OFF VEHICLE message flashes . Truck was towed bk to Chevy dealership. Dealership states there is a recall on engine oil cooler line but my VIN was not included. Chevy dearlership says this happens all the time lately with the same make and model. Picture shows zero damage to the crisp or oil line. It will just spontanously break off while driving.
Several Thousand of these vehicles are experiencing engine/ lifter and transmission failure which can cause accidents and death. There was a class action lawsuit filed against GM and it needs to be offered to all owners of these affected vehicles.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds the vehicle had stalled. After restarting the vehicle the check engine light had illuminated and the vehicle would not operate in first gear. The vehicle was later taken to the local dealer who was unable to duplicate the failure and no service was performed. The vehicle was retrieved and the failures reoccurred. The vehicle was taken to a different dealer who diagnosed that the engine wire harness was damaged while robbing against the engine components and the harness needed to be replaced. The vehicle was not yet repaired. The failure mileage was 70,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was in for maintenance at the local dealer, the contact was informed of a potential oil leak in the oil cooler lines. The vehicle was not repaired. The contact took the vehicle to another local dealer: Lighthouse Buick GMC (100 W Jackson St, Morton, IL 61550: (309) 938-4190) where the vehicle was diagnosed with needing the oil cooler lines and unknown hoses to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Customer Satisfaction Program: N2121326940; however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 73,800.
Engine Oil cooler line failure but my VIN was not part of recall but just experienced the issue, https://gmauthority.com/blog/2021/06/gm-releases-fix-for-2019-chevy-silverado-gmc-sierra-over-oil-cooler-lines/
In my 2019 Chevy Silverado, I experienced an oil leak in my garage. I have never had a leak since I purchased the new truck. I took it to the dealership, and they notified me that my engine oil cooler hose assembly was leaking and needed to be replaced. I asked if the truck was safe to drive and I was informed that it was. I was driving home from work when the warning chimes began, and a message on my screen said to pull over immediately due to a loss of oil pressure. I looked at my oil gauge which was already at zero. I pulled over as quickly and as safely as I could and shut off the engine. There was smoke coming from the engine compartment. I called my insurance and then a tow truck. The tow truck driver asked if this was a 2019 Silverado, I said yes, and he said that he has seen this before in other 2019 Silverado trucks. As well, the dealership also mentioned that they have seen this before.
While driving started making a ticking noise. Stopped the truck, to see if we could hear it again. Put truck in drive, check engine came one along with service park brake and esc warning lights; we were on a highway with minimal room to pull off. The truck started to shake at about 55 miles per hour. Made it home and took to Chevy dealer on Monday morning. Informed that the lifter went bad, in turn damaged the camshaft. After having the truck all week, total repairs topped out at $10,500. This is wrong especially when I searched internet and GM is well aware of this issue when no regards to safety of drivers.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unstated wiring harness to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the transmission was intermittently failing to shift between gears with the check engine warning light illuminated. The contact became aware of TSB 21-NA-149 (Engine Wire Harness Chafing). The vehicle was taken to a local dealer, where it was diagnosed that the engine wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 58,800.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after the vehicle was taken to a local dealer for routine oil change services, he was made aware of a coolant leak. The contact was informed that the oil coolant line needed to be replaced. The contact stated that no warning lights were illuminated and that the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 86,438.
Lifters need replaced and screen comes in and out
The contact owned a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 mph, he saw a fire start between the passenger side windshield wiper and hood. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exit the vehicle before the vehicle caught fire completely. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire. A fire report was filed. The vehicle was not drivable. The insurance company deemed it to be totaled. The vehicle was towed to an auto auction. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, a puddle of oil had accumulated underneath the vehicle between the two front wheels. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: N212326940 (If the Engine Oil Cooler EOC lines leak, there may be an oil leak on the ground and if the EOC lines detach while operating the vehicle, there will be an immediate decrease in oil pressure). The failure mileage was approximately 15,000.
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