While driving down the road I let off the accelerator to start applying brakes for a red light I was approaching, then the vehicle shut completely off and down shifted hard. After that it restarted a second later but had no power steering and no brakes. At this point I was approaching the red light with no brakes and power of my vehicle, the other traffic had a green light now and was crossing my lane of travel but I was luckily able to make it through the light in between vehicles without causing any harm to myself or others. After making it through the light I was rolling 10mph still helpless but seen a gas station on my right and rolled into their parking lot and drove towards a curb and used the curb to stop my vehicle. The vehicle had the following warning lights and messages: Lane Change Alert System Off, Brake system failure 62mph top speed, service traction control, service ESC, and trailer brakes disabled service required. I then got the vehicle towed to the dealership while still on and in the running position with all the codes still active. The dealer was able to scan the truck in and see the codes but told me they wouldn’t be able to get to it till the following week so they parked the vehicle and turned it off. When they got to my vehicle the following week they sent me a text and said I quote “Hey ****** its **** from Chevy, I do not have the best news lol he can not get it to act up and there are no current codes he has driven and nothing has happened, as of now there is nothing further he can do”. After receiving that text I called them to just be told they can’t get it to do it again and there is nothing they can do. But I told them I refuse to pick up this vehicle because it had a critical safety issue. This vehicle suffered a catastrophic failure, brakes and steering were lost in an intersection. If not diagnosed properly, this poses a threat to life.
2023 Chevrolet Silverado 1500 brakes complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
GM Case#[XXX] #1 A- On [XXX] vehicle sensors disabled breaks while driving on [XXX]. B- Driver Displayed Alert. a- BRAKE SYSTEM FAILURE 62 MHP TOP SPEED. b- TRAILER BRAKES DISABLED SERVICE REQUIRED. c- SERVICE ESC. C- Concerned by alerts proceeded to exit highway, the breaks where unresponsive. This required pressing break pedal to the floor. It took over 400ft for the vehicle to come to a complete stop. Fortunately no other vehicles were on the exit ramp, a major accident was avoided. D- On 10/30/2024 took vehicle to Bomnin Chevrolet West Kendall and explained break failure and provided pictures of driver alert messages. E- On 11/1/2024, 3 days after, Bomnin Chevrolet West Kendall Technician communicated that vehicle was mechanically fine and were unable to duplicate the problem. I accepted the vehicle back with 5,901 miles of use. #2 A- On [XXX] vehicle sensors disabled breaks again while driving on Miami city street. B- Driver Digital Displayed flashed following Alert Messages. a- SERVICE TRAILER BREAK SYSTEM. b- SERVICE TRACTION CONTROL. c- SERVICE ESC. d- CHECK ENGINE LIGHT WENT ON. C- Having experienced this back in October, I knew what to expect. Unresponsive breaks, fortunately on 2nd occasion I was driving slower on a city street and was able to coast to a stop. D- On 4/10/2025 took vehicle back to Bomnin Chevrolet West Kendall for the same problem, break failure. I once again explained to Technician what happened, showed them pictures of the Alert Messages. E- Vehicle as of today, 5/18/2025, remains at Bomnin Chevrolet West Kendall for a total of 39 days and is yet to be repaired. Given the severity/danger of defective break sensors defects there is “nonconformity” that under the Lemon Law is defined as a defect or condition that substantially impairs use , value, or safety of the vehicle. These 2 incidents make this vehicle unsafe for drivers, passengers, and general public in proximity. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire in firewall dash possibly brake control, battery and electrical fuse box
While driving going 40 mph a ‘Brake System Failure’ warning came on and brakes stopped working. Thankfully there were no cars ahead allowing me to continue until the car came to a stop. At that point I engaged the emergency brake and put the car in park and out of gear. I then had the truck towed to a Chevy dealership. I still do not have a response to what the issue is.
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of the federal safety agency Campaign Number: 24V674000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ductwork above the brake pedal disabled the contact from rapidly depressing the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was designed with the Auto START/STOP feature. The contact stated that while at a complete stop, the engine shut off and failed to restart upon releasing the brake pedal to drive the vehicle. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the Auto START/STOP sensor had failed and needed to be replaced. The vehicle was repaired. Additionally, the dealer advised the contact to disengage the feature when driving. The contact followed the dealer's recommendation. The contact stated that on one occasion after forgetting to disengage the feature before driving, while at a complete stop, the engine shut off and hesitated to restart. The message "Brake System Failure" was displayed, and the brakes became inoperable. The contact pumped the brake pedal, but the vehicle failed to respond. The contact allowed the vehicle to roll from a complete stop and pull into a gas station. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
While stopped at an intersection my truck lost all electrical power. a couple of seconds later the dash lights came on saying that the vehicle did not have any brakes or brake assist. Then while the vehicle was still in drive it started. due to the brakes not working the vehicle jerked forward. I put the car in neutral. The light turned green and I was able to get out of intersection and then went to the side of the road. While driving this short distance the vehicle displayed that because the brakes were not working it would not go over 62 MPH. Once I was able to stop I shut vehicle off. I waited a short time and restarted the vehicle. This appeared to fix the braking problem but the check engine light stayed on. Drove home with no further issues and called for service which will be 2/19/24. Mostly my concern is that the vehicle restarted while in drive with the vehicle having no brakes.
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
The automatic emergency breaking never worked. I took it to the dealership and they told me the computer didn't show anything wrong. I could tell the safety features weren't behaving properly though. While I was driving the breaks completely failed. Luckily I controlled the vehicle to a stop. Every light on the dash was on. I turned the of and restarted it. When I did the break peddle pumped repeatedly on its own hard back at me and made an awful noise. The check engine light came on and stayed on. From that point I tried to get to a safe location to call a tow truck to take the truck back to the dealership. While I drove I managed to get some video of the detection system as I closed distance to the vehicle ahead it saying the gap was widening and the car right in front of me would disappear. Then as the vehicle would pull away, the sensors would say the gap was closing. My safety and others was absolutely put at risk. If anyone would have been ahead of me when the breaks failed it would have been a deadly colission. After I told the dealership there was an issue and they told me I was wrong, then this happened, they have confirmed there is a problem and have had the truck for over a week trying to repair it. It has not been inspected by the manufacturer, police, or insurance reps. There was no warning lamps prior to the failure. The only symptom was that the safety features that were stated to be on the vehicle never worked. The truck was specifically marked to have automatic breaking, safety assist, front pedestrian breaking, following distance indicator, and forward colission alert that never worked on a brand new vehicle that never worked from the day I purchased the vehicle. I did report it by calling and even bringing the truck in to be looked at and I was told there was "no issue" by the dealership. Then the break failure took place.
Truck does not brake when any object enters the saftey brake zone leading driver to loose safe distance while driving. Dealer unable to fix.
Started truck and dash lit up like a Christmas tree service brakes trailer brake failure do not exceed 43 mph. Check engine light was on multiple other lights were on truck is currently at dealership and gm doesn’t have a fix for issue. Part that is needed is on National back order. Haven’t made first payment and truck is Already in the shop and is not safe to drive due to this issue.
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