2004 Chevrolet Silverado 2500: harsh or hard shifting

Filed May 8, 2013 · Steering · 25,000 miles · OR

To whom it concerns: I own a 2004 chevrolet 2500 hd 4x4 silverado. I bought it new. I have been hearing a clunking sound every time I turn the steering wheel left or right. This has been going on now for maybe 5 or 6 years. I started to look into the cause of the clunking sound because it sounds like it is getting worse, and I was very shocked to read so many complaints, over 50 when I stopped reading. It appears to me that this is not an isolated problem. My question is this. Why does gmc not take notice of this problem and issue a recall before lives are lost because of this steering problem. I think it's a great shame that gmc will not take responsibility and get these problems fixed. Thank you

Filed Feb 21, 2010 · Steering · 25,000 miles · TX

Clunking and looseness in steering column. 2004 6.0 liter hd 2500 chevrolet. Feels like steering may fail on vehicle if something is not corrected.

Filed Aug 31, 2009 · Steering · 30,000 miles · OK

The steering column in my 2004 chevy silverado makes clunking sounds and causes vibrations that alter the steering. I took it to gm while it was under warranty they said they repaired the problem, but about 20miles later it started again, have just delt with it since but seems to be getting worst. I bought another 2004 silverado it too does this clunking and vibrating, evidently this is a very common problem, along with the speedometer not working on both my trucks.

Filed Nov 29, 2007 · Steering · 18,000 miles · NV

I am experiencing the steering clunk that is associated with chevrolet's trucks. Upon turning it in in for service I was told that it would cost $280 to fix it. I only drive my truck approx 6k miles per year under very light duty. It is unacceptable for a heavy duty vehicle that wears out from very little light use to be sold like this. The truck has 27,700 miles now and started having the problem at approx 18k miles. I can only assume that this means I will have to pay about $300 every 18k miles to fix a defective, poorly engineered product. Is this part going to fail at some point and cause a loss of steering control?

Filed Jun 7, 2007 · Steering · MN

After having the intermediate steering shaft replaced twice because of steering clunk, the 3rd replacement was a newly designed shaft, and the problem was worse after the replacement. When I took it back to the dealer, they said now the steering column needed to be replaced because a bearing had gone bad, and won't cover it because I'm out of warranty, even though the intermediate shaft problem was covered under warranty. I was told there was no way the is problem caused the column bearing to go out. I had a previous truck which gm replaced the intermediate shaft on 4 times in less than 4 years, and after doing a little research on the web, found many sites and forums where owners discuss the very same issue with the newly designed shaft making the problem worse. I think gm needs to buck up and admit they have an issue with their steering design, and replace the parts needed to make it right at no charge to the customer.