The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was another vehicle around to jump start the vehicle but if someone is out of cell service or doesn't have a jump box serious issues can arise. There are many cases of this happening online with other GMC products. A dealership has confirmed the module burned out. A claim has been filled with GM customer service but no investigations have occurred. Nothing came up until after the battery died and the screen failed after the vehicle was jumped.
Chevrolet Silverado 2500 battery drain problems
10 of the 4,101 owner complaints about the Chevrolet Silverado 2500 describe battery drain or dead battery, most of them for the 2022 model year.
- owner complaints
- 10
- worst model year
- 2022
Is there a fix? There is 1 recall for this area of the car. See below
By model year
- 20242
- 20231
- 20223
- 20171
- 20152
- 20041
Often reported together
What owners say
Batteries being drawn down from a parasitic draw. Tailgate won’t operate from outside the truck and infotainment system malfunctioning also lights flashing periodically. This is the second time in about a month this has happened. The first time the dealer said I had bad batteries so I replaced both of them with Napa batteries. Waiting to hear from the dealer now on the findings this time.
In november around the 20th -battery went dead-charged battery and took vehicle to brothers and started to shift funny-battery went dead again-charged and drove home -then went got new battery -put in and it would not shift right so drove it a little while to see if it would stop made noise and taken to garage in south wayne-told us said the transmission was shot-he hauled it to dubuque iowa transmission shop-they took it out of truck and overhauled it with heavy duty parts-cost of 6,330.00=miles at time 51500 back march 28 2025-works beautiful as it should-scaned bill and attached-we need reimbursement for cost.
The tailgate releases on its own multiple times a day. Once it’s down, you can hear it attempt to do it again and the lights flash. It drained the battery also
Service trailer brake system fault resulting in battery drain causing failure to strart
Repeated shift to park message even when in park. Resulting in many hours of shutting off and on, shifting between gears to get it to recognize it is in park. Dealership where purchased is trying to convince me it's a $700 fix with no recall. It is a known GM problem. This blatant disregard for proper repairs is costing GM customers thousands in additional repair for their gross negligence as well as endangering the safety of its customers. It additionally results in draining the battery, starter and transmission problems. GM needs to be held accountable since they know it is an issue.
Vehicle gives "shift to park" warning when already in park. Occasionally, vehicle will not shut off. Once it does shut off, dash lights and controls do not shut off. Vehicle will not lock upon exit. Warning lights and beeping causes battery to drain. I have been left stranded with dead battery twice.
I recently began getting “service trailer brakes” on my screen. This only occurs when towing trailers and not a single trailer. These trailer do not cause the alarm on similar vehicles either. I took it to the shop who didn’t look at my vehicle for a week. During this time my cell booster was plugged in the whole time, which drained the battery. The tech called and said it was a low voltage issue. I told him to disconnect the cell booster and charge the battery. He did and no more low voltage. Then he stated that there was no problem with the trailer brakes. I asked how that system was tested and he said they didn’t ave a way to test it. Hmmm. There are number of these complaints all over the internet with the same “code” and GM is not able to, and unwilling to diagnose it and correct it.
Water leak on headliner at sun visor or overhead console areas, result of shark fin antenna. Vehicle not listed under vins for the federal safety agency tsb # 10089829 & 10089829. Vehicle has previously had dead battery which dealer claimed it was old battery, and therefore replaced my terminals and I purchased a new battery. My truck is a 2015 chevrolet silverado 2500 crew cab and is experiencing the same issue as this service bulletin is listing. Therefore dealer has stated it would be $120 to have outside company come in to inspect vehicle before and additional write up could be done and repair would be out of pocket.
May 2016 installed 5 years warranty battery. Battery dead every three month. Charged battery. Installed new battery last week. Battery dead today. Had alternator tested. (fine) notice dashboard light where read milage looked like this after truck off #######. Only green light will not turn off
Related recalls
Electrical system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
- Risk
- If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
- Remedy
- GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 14260.
Recall number 14V407000 · Recall details
Questions about the Chevrolet Silverado 2500 battery drain
Which Chevrolet Silverado 2500 years have battery drain or dead battery problems?
The model years with the most reports are 2022 (3 complaints), 2015 (2 complaints) and 2024 (2 complaints).
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