On [XXX] while traveling down [XXX] in VA I experienced a catastrophic Bosch CP4 Fuel Pump Failure. Vehicle was towed to Marion Auto Group in Marion, VA and kept for 5 weeks to repair fuel system. We paid $6,500 once we were told the repairs were complete and picked the vehicle up. Within 50 miles of driving, the fuel system error lights/codes began again and the service engine light came on. We called Marion Auto Group, they told us it was warranted for 24 months for parts and labor. We could take it to any Chevy dealer and have it looked at. We made an appt with our local Chevy dealer, Joe Bowman Chevrolet in Harrisonburg, VA. They kept the vehicle for approximately 5-6 weeks. Told us daily about the faulty repairs that Marion Auto Group had made, corrected the faulty repairs, with pictures, videos and even a coffee cup full of bad bolts and weld pieces that they replaced. Marion Auto Group agreed to pay Joe Bowman Chevrolet $5,500 in reimbursement for the work they performed to correct Marion Auto Groups work. When I got in the truck to bring it home and started it, the service engine light came on. They pulled it back in the shop, ran a diagnostic and said we needed some type of sensor ($900) so we scheduled an appt to have that done. Then we took the truck to Tennessee, fuel system failure lights and codes immediately came on. When I stopped to eat, it wouldn't start back. Took the truck to Tarr Chevrolet in Jefferson City TN, they diagnosed it as needing a new fuel line (from prev faulty fuel system) changed it ($1,700) and we headed back home with all the fuel system warning lights flashing again. Took it back to Joe Bowman Chevrolet in Harrisonburg where it's been sitting for over 7 weeks while GM decides if they should cover the entire new fuel system that it needs again ($19,000) because it's never been properly repaired since the initial catastrophic failure. Almost 7 months and $14,,600 in previous repairs.......Please HELP US! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Chevrolet Silverado 3500 won't start problems
12 of the 1,078 owner complaints about the Chevrolet Silverado 3500 describe won't start, most of them for the 1999 model year.
- owner complaints
- 12
- worst model year
- 1999
- typical mileage
- 55,325
By model year
- 20241
- 20201
- 20162
- 20131
- 20121
- 20071
- 20051
- 20031
- 20011
- 19992
Often reported together
Fuel pump 4Check engine light 2Won't shift 1Stalling 1Jerking 1
What owners say
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
New vehicle on dealer lot. Engine (diesel) would not start remotely and engine light came on when the engine was started manually.
Get in the truck when its cold starts on first try. You drive the truck when it gets hot and stop to purchase something then you get back into the truck put the key in the ignition try to start . It will not start just cranks . I have to let the truck sit for about 10 to 15 minutes then it may start. This problem has cost me (2) new fuel pumps at the gm dealers stranded me in the parking lots in the desert towing etc. After researching they say it is a pass lock problem something about security/ theft. I'm the original owner truck was always hard to start more than3to 4 cranks. Why hasn't this been on a recall for gm?
2013 chevrolet silverado k3500hd ltz crewcab 6.6l duramax : engine regularly fails to start. Since acquiring this pre-owned truck in june 2017 I have experienced three instances where the engine turns over while attempting to start but fails to do so. In all cases the attempt to start was made after the vehicle sat outside overnight. Vehicle was oriented with a slight uphill (5 degrees) nose up attitude. Battery (there are 2) condition tested well within specifications for state of charge,voltage and amperage. After having the truck towed to various service facilities none could find a cause for the no start condition. In every instance the truck would restart after having sat for a number of days. Prior to these incidents there have been also been an equal number of loud drive train noises when making a left turn from a standstill onto the highway. After entering the highway the vehicle performed normally except it was immediately followed by what can only be described as a hesitation/stumbling when accelerating moderately. None of these described conditions have been accompanied but any warning tones or mil indicators on the dashboard. Vehicle currently has approx. 209,000 miles and was originally sold new in 2013 and driven in texas before being brought to connecticut in jan 2017 from where I purchased it.
Truck would not start. Second time this has occurred. First time transfer pump was exchanged. Now being told it is requiring front and rear tank level sensors. Twice have been stranded in this vehicle for fuel issues. Prior issue occurred while truck was driving on a street. This time, when trying to restart after completing a delivery.
2012 silverado 3500hd with dealer installed dejana rugby dump body the dump body hoist makes contact with the electronic trailer brake/body control module eventually cracking open or damaging the top of the module and allowing moisture/water inside damaging the module. This causes a no start condition and or erratic gauges, door locks, ABS & brake lights to come on, drivability issues truck can go into a limp mode with no shifting etc. Test equipment shows no communication to ECM errors and drivetrain- problem will occur while driving. When the trailer brake control module is unplugged all symptoms will go away and truck will function normal. This problem started with a service trailer brake warning from the vehicle information center in the dash.
Traveling at 60 MPH while towing a 35' fifth wheel the engine started to shudder a bit. When we pulled over and put the engine into neutral the engine stopped running. We tried to start the truck but it would not turn over but there was juice to the battery to run the lights and windows. After being towed to a local garage, as we were out of state, then to another in our town we were informed it is a bad crankshaft and a new engine is needed. The engine has 55 thousand miles on it with no modifications. After many searches on the internet I have found many cases where this has occurred. I have contacted chevy and their response is it is out of the warranty period, five years even though it is well under the 100,000 mile cap. This needs to be addressed as it could have caused a major accident had we not been in the right lane and been able to pull over before losing complete power on a major highway.
Engine would turn over but not crank ,would not crank had to keep pumping gas peddle when it did crank I had to keep pumping gas pedal to keep cranked ,car would barely move it was spitting and sputtering really bad then it back fired hard and I made it home then it would not crank I replaced the fuel pump and the fuel pump relay switch,it ran for about 30 min. Then it would not crank,pulled out relay switch and put it back in and it will crank for 2 or 3 times,then it will turn over but not crank again.
While driving home around 10 pm with small children; my truck started to surge, became difficult to control, and the gauges did not register anything ( all at 0). This road was in the middle of nowhere and outside a bad area, so I called my husband to come follow me home and I drove home slowly all the while enduring a chugging motion. What is normally a 20 minute trip became an hour and a half trip. When I got home and shut the truck off my husband looked at it thinking that the fuel injectors could be the problem since they had just been recalled and replaced. The truck would not start when he went to restart it and the dash said 'unknown driver". Through some research we discovered it is a faulty passlock system. We went through the recommendations and it was fixed. This occurred again today august 18, 2011 while driving and I now can not start my vehicle or have it towed because it can not be put on a truck because everything is locked up tight and can not be unlocked. We changed the batteries in the key fobs to no avail. The windows are stuck open and it is rainy season here. They lights come on and the information center keeps says 'unknown driver." I am now afraid to drive my truck for fear that the next time I will not be able to control it. I have an 18 year old that drives my truck to college and I live in great fear that he will not be able to control the vehicle if it does the same thing while driving it.
Related recalls
Engine
- What is wrong
- General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
- Risk
- A short-circuit may damage the engine components and increase the risk of fire.
- Remedy
- GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1‑586‑596‑1733. GM's number for this recall is N182206310.
Recall number 19V328000 · Recall details
Questions about the Chevrolet Silverado 3500 won't start
Which Chevrolet Silverado 3500 years have won't start problems?
The model years with the most reports are 1999 (2 complaints), 2016 (2 complaints) and 2001 (1 complaints).
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