3 months ago the drivers side tailgate cable totally disentegrated and seperated in two parts. Knowone was injured, but this could have injured whoever was working on or sitting on the tailgate, not to mention damage the truck. The passenger side tailgate cable in still intact. The failing cable gave no signs of separating beforehand, however no looking at the exposed cable, it appreas rusted through, thus causing the failure.
1999 Chevrolet Silverado locks complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Tailgate strap broke. Have not replaced as of yet, being careful not to load weight on tailgate.
We purchased a 1999 chevy silverado on 03-27-01. We have never used it for heavy-duty work. On 7-1-04, my husband, driving on a county park road at 15-20 MPH, went over a speed bump and the tail gate opened and the right rear cable on the tailgate broke in two. The tailgate, hanging from the left cable, was damaged as it was dragged about 10 ft. The cable, which is covered with plastic, was completely rusted under the plastic cover. The top of the cable cover did not appear to have any open access to water, so it is doubtful that an inspection of the cable would have shown any wear. The dealer told us there was a cable recall for model years 2000 and on, but not the 1999. Repair work was our responsibility. He referred us to gm customer assistance. I spoke with a manager, robert beckett, who opened a complaint file#1-232-773-551. He also said there was nothing we could do since we were outside our new vehicle warranty. It was simply a maintenance/wear item. He said he inspects his tailgate cables every time he changes his oil. A man I know who worked for gm for 20 years and has owned pick-up trucks all of his life said he never checks the tailgate cables on any of his trucks, has never heard of anyone who does, and thinks that this manager's implication that it was negligence on our part is unfounded. We purchased two new cables a gm parts dealer and installed them. We still have the defective cable. We feel this accident was a result of a part defect and that gm should be responsible for the entire repair as a result of this accident. Fortunately it didn't break when someone stood on the tailgate, as has happened to other truck owners, resulting in bodily injury, or in heavy traffic or on a highway. This gm manager said there was nothing further I could do. He gave me the address to mail a complaint (chevrolet, po box 33170, detroit, mi 48232) but that it was pointless because the letter would end up on his desk. Please help.
Broken tailgate support cable--should be included in '00-'03 recall but isn't, why.
While driving 30 MPH trunk popped open.
Consumer complained about the tailgate support cable. It was replaced 3 times already.
Our chevrolet silverado's tailgate fell off while driving down the road!
While driving tailgate opened without warning.
Tailgate would not stay closed, intermittently it would open. Dealer notified, and informed consumer that inside handle and arm of door was rusted, causing tailgate not to latch properly. *ak
Power window motor fails, drops glass down inside panel, replaced 4 month old motor going out. Window will not respond. Power locks; remote keyless entry would not open doors, locked out of vehicle several times. Inside manual locks have quit working won't unlock, persons have been locked in vehicle! Including children with adult. Abs motor won't shut off, pulled fuse, dealer says the motor wiring is shorting out, don't know why, driving through rain or car wash may be cause. ??
Replaced muffler and pipe assembly due to exhaust system noise.
The daytime running lights are designed to not be able to turn off at any time while driving, design creates problems on occasions to consumer. Mjs
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