The consumer experience problems with reimbursement claim form for tailgate support cable recall. *bf the consumer has sent in all the necessary paperwork, however he has not received any settlement. *sc
2002 Chevrolet Silverado body complaints
Page 2 of 2: complaints 11 to 36 of 36, newest first, as owners wrote them.
Complaint received via e-mail. "we have a truck which we brought brand new and have had it back to the dealer for vibration ever since we bought it." they have done nothing, but balance at the tire. We have had brand new goodyear tires put on the truck, mounted, balanced, etc,. And it continued to vibrate. They said there was nothing wrong with it, yet it continued to vibrate between 40-50 MPH. We recently found a service bulletin on the truck #3009. *ak the passenger door lock was falling off, the passenger side rear door was hard to shut and the driver door lock popped out.
Recall 04v129000 concerning tailgate support cable. While stepping off the tailgate it suddenly dropped. Consumer sustained minor injuries. Vehicle was taken to the dealer, who replaced the cables with some temporary support cables until they learned more about this recall. Consumer called chevrolet customer service, and representative informed the consumer that this vehicle did not show any recall.*ak the consumer placed 9 concrete blocks on the tailgate and preceded to step off when it collapsed. Consumer noticed that one of the cables that support the tailgate snapped. Tc
04 v 129 000/tailgate support cable: the dealer replaced the support cable that was not stainless steel as mentioned in the recall notice.
04 v 129 000/tailgate support cable: the dealer replaced the support cable that was not stainless steel as mentioned in the recall notice.
2002 chevrolet 2500hd pick-up truck cargo box tailgate support cables failed without warning; near-miss personal injury.
Was passenger in 2002 chevrolet truck low mileage new purchase for young owner, myself and two youths on tailgate 12 miles an hour on country road both cables broke at the same time in the same spot tailgate dropped, resulted in head trauma and continuing medical treatments.
While driving consumer heard a loud noise. Consumer pulled the vehicle over and noticed that tailgate broke and dropped onto the bumper.
Bracketts that hold tailgate broke at the same spot on both sides at the same time causing tailgate to fall against bumper.
On sunday, march 14 my friend was hunting with a group of friends on a ranch in tennessee. My friend shot his first ram and then he and the guys loaded it in the back of the truck. Guys loaded into the cab and the bed of the truck. My friend and another man sat on the open tailgate. They were just going to ride down the two track a bit back to the lodge. They were going approximately 10mph. The tailgate broke. One man was thrown from the truck with minor injuries. My friend was thrown down and hit his head on the tailgate. He died monday, march 15 of head injuries. He was riding in a '02 chevy silverado. Chevy recalled this truck for this problem on monday, march 15. I believe you have your first fatality related to this problem. What do we do now?
While driving a loud noise was heard. Consumer pulled the vehicle over, and noticed that tailgate broke, and dropped onto bumper.
One of the two support cables which hold the tailgate in place when it is open has broken in the middle and appears to be badly corroded.
Tailgate strap broke. Tailgate would not latch.
While driving down the road, the tailgate, while latched, fell off the truck.
While driving tailgate support cables broke, causing the tailgate to detach from the vehicle. Dealer stated the problem could not be solved because of the mileage on the vehicle. Consumer has tied tailgate to the vehicle with cord.
Tailgate support cable rusted through and broke unexpectedly.
I recently purchased a 2002 chevrolet silverado, and about a month ago the rear tailgate suddenly fell down, and upon inspection, the cables on either side that hold the tailgate up were both broken. Fortunately the vehicle was in my driveway and not motoring down the highway. I had the problem correctly at my repair service, where 2 new cables were installed. I saw an article in my local newspaper today {2/24/04} that alluded to a possible defect in the design or the mechanism itself. No injuries resulted from this mishap, but I wanted to report this to your bureau since obviously there have been more instances.
The cables that hold up my trucks tailgate snapped when my friend sat on it. My friend only weighs about 165 lbs. Luckily, he only suffered a minor scrape from the incident.
See voq 10048424
The tailgate cable broke while load an atv. The atv fell on the consumer breaking his shoulder in three places. Dealership indicated that this was caused by the tailgate rubber coating rusting.*ak *ph
I own a 2002 chevy silverado 2500hp. While getting onto the tailgate about a month ago both cables snapped clean and I went to the ground unharmed. Luckily I fell away from the truck and the tailgate was not dented. Have warned all my friends to check their trucks as well. Bought new cables and installed for about $25.
On the 2002 silverado chevy pu truck, there is a plastic cover over a bar under the dash board, near the gas pedal. It is possible that the tip of the sole of a driver's shoe can get snagged on that piece of plastic with the effect that the driver's foot is held down of the gas pedal. One driver experienced that.
I had two inside door panel replaced already. These two things were fixed from the engine compartment, it gets worse when it is colder. Fuel gauge is inaccurate and jumps around when truck is not in a moving gear. I am very upset about the last two, because chevy says the truck is working within "normal chevy parameter". I have asked many mechanics and they say either one should be happening. The date below is an approximate time the last two started. I also have had it in twice for both of these problems.
While driving, brake pedal will go all the way to the floor when braking suddenly. Also while driving on highway, consumer slammed on brakes to avoid a collision and the rear brakes locked up and vehicle slid.*ak also the engine vibrates when the air condition is on, the dealer repositioned clamp, when it is rainy hard the drivers door leaks at the top weatherstrip, the exhaust vibrates when vehicle is in reverse, the passenger seat rattles.
There have been repair attempts none have been fully sucessful. No safety defect listed.
Frame and multiple parts of vehicle are rusting. Dealer contacted.
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