Tl* the contact owns a 2004 chevrolet silverado. The contact stated they received a letter approximately one year ago from the manufacturer stating that the instrument panel warranty was extended to seven years and 70,000 miles. In addition, the contact was advised not to bring the vehicle in under the warranty unless the fuel gauge had completely failed. The contact stated that the speedometer had been stuck at 120 MPH. Later, the speedometer independently dropped below zero and remained stuck there. In addition, the engine RPM gauge would fluctuate sporadically but the engine would not respond. The contact took the vehicle to the dealer and was told that the failures were not covered under the extended warranty for the instrument panel and was advised that the entire instrument panel would need to be replaced. The failure mileage was 116,000 and the current mileage was 117,000. Updated 7/18/12
2004 Chevrolet Silverado electrical complaints
Page 2 of 6: complaints 11 to 40 of 159, newest first, as owners wrote them.
The instrument panel stopped working on my 2004 chevrolet silverado. I found lots of complaints on this problem online. When I called the local dealer to see about getting my vehicle fixed they advised even though the mileage was old it was 4 month to old to be covered by the fix. They know they sold vehicles with bad instrument panels but are not fixing the problem.
Tachometer, speedometer and temperature gauge failures.
Well I bought the 2004 silverado truck in june of 2011 and I noticed that the speedometer stutter a little bit going each way. Then just recently I experienced the speedometer just stop working by getting stuck at 30mph. I pulled over the truck and turned it of to maybe reset the system but even with the trucked turned off the speedometer was still at 30mph. I tried hitting the dash a couple of times to see if that would work. It didn't work so I tried driving some more and the speedometer said I was doing 90mph when I was only going 65mph because I had another person on the road tell me they were going 65pmh. I even tried to hit the brakes multiple times to get the needle to drop below 30mph. It particially worked by making it go down but then it got stuck at 10mph even with the truck turned off. So I came home and checked the recalls for my model truck and year and apparently there was a recall for this problem but only for vehicles under 70000 miles which I think isn't right because its a failure with your electrical clusters that you know is there but wont fix which makes it not look good for you designers. I am a diesel mechanic and I would tell people that this is a safety hazard.
The speedometer stopped showing accurate speed, odometer still works. We took the truck in for service and found that it the failure was a common occurrence, but not covered under any warranty or recall. The cost of repair was approximately $500.00. We now use garmin for speed control.
Tl* the contact owns a 2004 chevrolet silverado. The contact stated the instrument panel failed. The contact took the vehicle to the dealer and they removed the instrument panel for inspection. Once the instrument panel was installed back in the vehicle, the panel operated as normal with the exception of the oil pressure warning gauge. The dealer did not replace the instrument panel with a new one nor were there any repairs performed. The contact spoke to the manufacturer and was told that the failure was a common issue with the year, make and model but the manufacturer was only willing to assist with repairs on those vehicle with 75,000 miles or less. The VIN was unavailable. The failure mileage was 80,000 and the current mileage was 82,000.
Speedometer stopped working. Odometer is still working.
Tl*the contact owns a 2004 chevrolet silverado. The contact stated that the speedometer on his vehicle was faulty. The vehicle was taken to the dealer who stated that instead of just repairing the speedometer, they needed to replaced the entire instrument cluster. The dealer was contacted and stated that they were aware of the failure but were unable to help since the warranty had expired. The vehicle was not repaired. The failure mileage was 95,000 and the current mileage was 98,000. Updated 3/14/11 *cn the consumer was informed chevrolet would replace the instrument cluster up to 5,000 miles and they would bill the consumer $500-700 to have the instrument cluster replaced since the vehicle had over 95,000 miles. Updated 03.21.11.
Odometer failer. 2004 chevy silverado. 61,966 miles.
Speedodometer changes and may be correct, next time may show off 5 miles an hour, next time may be off 60 miles an hour, may be fast, may be slow.
Tl*the contact owns a 2004 chevrolet silverado. The contact stated that on january 15, 2010, he noticed that the speedometer did not function properly. The vehicle was taken to a repair shop where the contact was informed that the instrument cluster was defective. The contact called the authorized dealer and manufacturer who both stated that the vehicle was no longer under warranty. The failure mileage was approximately 91,000. The current mileage was 98,560.
Tl*the contact owns a 2004 chevrolet silverado. The contact was driving at approximately 40 MPH and the speedometer indicated the mileage as 0 MPH. The failure has occurred multiple times. The authorized dealer was informed twice because the vehicle was recalled. They stated that if the vehicle was not broken they weren't repairing it. One year later he took it back to the dealer because he started experiencing the failure with the speedometer and stated that they could not repair the failure because he was over the mile restriction on the warranty. The manufacturer stated that the contact would indeed have to repair his vehicle at his own expense. The vehicle has not been repaired. The approximate failure mileage was 85000 and the current mileage was 110000.
Tl*the contact owns a 2004 chevrolet silverado. He stated that on several occasions the speedometer, oil pressure warning light and RPM light components became inoperable on the instrument panel. The dealer was contacted and advised replacing the entire instrument panel at the owner's expense. The manufacturer would not offer any assistance. No repairs were made to the vehicle to correct the failure. The speed, failure and current mileages were unknown due to the failure on the instrument panel.
The speedometer suddenly goes to 120 MPH and sticks there. It will reset itself within 3 days (usually) but is happening more often now.
Tl*the contact owns a 2004 chevrolet silverado. Immediately after the vehicle was started she noticed that the speedometer moved from 0 to 120 MPH without the vehicle moving. The dealer informed the contact that the speedometer needed to be replaced. There were no prior warnings and the vehicle has not been serviced. The current and failure mileages were 154000.
Intermittent problem, has occurred aprox. 5-6 times. Speedometer needle will read about 45-50 MPH more than actual speed. Turn off vehicle and the needle rests about the 50 MPH location and will only go back to the zero location after 6-8 restarts. Also while listening to the radio it will suddenly go to another station and lose all the presets.
I purchased a 2004 chevy silverado bring new from commonwealth motors and now have 85,000 and the speedometer is registering from 60 MPH to 120 MPH. It's floating all over the place. I have never seen anything like this. It's so dangerous not knowing how fast you are going. How can a 2004 vehicle have this problem. I am finding out there are so many complaint pertaining to this out there. Gm has decided to extend some kind of warranty for up to 80,000 miles. I was told this from the service dept at commonwealth motors, but he would absolutely not repair or replace anything because of the mileage. He compared it to taking out an extended warranty for your refrigerator and something happening the day after it expired. You can't kill yourself in your refrigerator when your not sure how fast your driving. I had received a letter approximately 1 1/2 years ago stating your vehicle may later have a problem, but (in bold letters) do not take your vehicle to your gm dealer as a result of this letter unless you believe that your vehicle has this condition. Why didn't I have the option to change it for preventable measures. No. They wanted me to wait and maybe I would go over their mileage when it did go defective. Then they can say "I'm sorry, too late." gm is admitting they have installed defective speedometer cluster and in a 2004 vehicle, they should be replacing it. I don't have 200,000 miles, I only have 85,000. Can anything be done concerning this matter.
I too have a 2004 silverado. My speedometer went out . At first it registered zero. Later it went up to over 120 and stayed off the scale for the entire trip. This occurs now everytime I drive the vehicle.
Tl*the contact owns a 2004 chevrolet silverado. While driving 40 MPH, the speedometer remained at 90 MPH. The failure occurs sporadically. The dealer stated that nothing could be done to correct the failure. The contact heard of recalls for the speedometers on other silverados, but for different years. The failure mileage was 85,000 and current mileage was 87,000.
My speedometer, RPM gauge, and transmission gauge have all stopped functioning...basically everything on the left side if your looking at it. The speedometer hangs on 30 or 60 and if it does work, which is only occasionally it's very slow and clicks it's way along, so therefore it is not accurate at all. The RPM gauge gets all the way off the gauge and sticks, and the other one just sits there. Why is there not a recall on this yet...it's too expensive to fix and very unsafe to drive!
04 chevy silverado spedo goes to 120 MPH and stays there and will not go down.
Tl*the contact owns a 2004 chevrolet silverado. While driving approximately 40 MPH at night, the instrument panel warning indicators and gauges failed without warning. The vehicle was taken to an authorized dealer and they stated that the instrument panel cluster failed. The technician stated that there was an extended warranty that covered the repair; however, the vehicle was excluded from the warranty due to its excessive mileage. The estimated cost to repair the vehicle was $800. The vehicle has not been repaired. The failure mileage was 40 and the current mileage was 78,000.
I was driving and heard a pop. A couple of miles down the road noticed that my speedometer was way off. It said that I was doing over 100 when I was probably only going about 60. I search and noticed that this is very common with my truck. It's a 2004 chevy silverado with about 33k miles on it. I contacted the service department and asked if it was covered under the extended warranty and she said they would have to scan it and contact the warranty company.
Tl*the contact owns a 2004 chevrolet silverado extended cab. While driving less than 30 MPH, the speedometer dial went straight to zero. The failure occurred approximately three times within one week. The failure mileage was 83,959 and current mileage was greater than 84,000. Updated 1/6/09 *cn updated 01/14/09.
2004 chevy 1500 truck, I received a recall for the dash cluster, all my dash components do not work, the recall is if only there were less than so many miles, now at 90,000 miles, mine quit working, why is a recall only good for so many miles when there is a problem with it.
The odometer and instrument panel in my 2004 chevy silverado is not working, meaning that I can not tell how fast or slow I am driving. I was not sure if a safety recall has been issued to make gm repair this free of charge. The speedometer is stuck on 5mph and does not move the entire time I am driving.
On aug 13, 2008 at approx midnight our truck which was parked in our driveway started on fire. It did damage to the engine and we believe it started with the glow plug relay switch or something electric covered by power train warranty. Today is sept 13th and we just received a ltr from gm that they are not taking any responsibility. We are frustrated and the truck is damaged and we do not believe we will be made whole as the insurance wants to total and pay only the market value which is much less than blue book. We are without a vehicle and gm has been less than reluctant to respond to calls, etc. The truck has been sitting at dealer for a month waiting for someone from gm to inspect to validate fire dept report and accept responsibility. I am disgusted with their customer service and the fact that you cannot talk to anyone with authority. This is their problem and they don't want to take any action. I found another individual had the same problem with their truck. Our truck is like brand new. It was purchased brand new and it is a 2004 duramax with 46,000 miles in mint condition. Can you help us?
Tl*the contact owns a 2004 chevrolet silverado. While driving less than 50 MPH, the speedometer remained stuck on 40 MPH, despite acceleration or deceleration. The oil gauge also remained stuck on 80. The failure and current mileages were less than 64,000.
Tl*the contact owns a 2004 chevrolet silverado. The contact stated that the speedometer on the instrument control panel was inoperative. She was unable to determine what speed she was traveling. She took the vehicle to the dealer, but they could not identify what component needed to be replaced. The repair would cost $800. She called the manufacturer in reference to a class action lawsuit and was informed that they were not responsible because the vehicle exceeded 80,000 miles. The vehicle has not been repaired. The failure mileage was 50,000. Updated 09/17/08. *lj updated 09/24/08.
Speedometer/tach don't work, fuel gauge is incorrect. The vehicle is an 04 chevy silverado 1500 2x4. Purchased new in 04, warranty has expired.
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