The problem started soon after I drove the new 2004 chevrolet silverado extended cab off the lot. When traveling between 60-70 MPH, the trucks suspension will bounce almost as if there are no shock absorbers. This bouncing will continue until the speed is reduced to below 55 MPH. I brought the truck in to the pittsburgh, ca dealer and complained. They said it was only a "california concrete highway" problem. They said it was the road and not the truck. I have this problem almost continually now, I complained to chevrolet's customer complaint section, who gave me the same answer. The problem with their answer is that I own a 1996 chevrolet silverado extended cab truck that does not go into uncontrollable bouncing as this one does. I also drive a chevrolet avalanche that does not bounce uncontrollably as this one does when driven at the same speeds on the same stretches of roadway. I believe there is either something wrong with the shock absorbers or the frame of the truck. The bouncing is so bad that it feels like the wheels are actually leaving the ground. I believe this is a serious safety issue that chevrolet should address. My problem remains unresolved.
2004 Chevrolet Silverado suspension complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
Dt: while driving between 40-60 MPH vibration from the frame. Suspension vibration or frame beaming. It is as if there is a flat tire, the car wobbles. Very eerie feeling to be driving and this to happen. A new set of tires have been placed on front. Complained to gm,no recall but would be notified if there was. Taken to dealers who recognized this was the problem but did not do anything about.
While driving 25 MPH the torsion bar on the front broke. This caused the right front to drop and loss of steering control. Vehicle was tow to a repair shop. Dealer and manufacturer were notified.*ak torsion bar adjuster broke on the left front and then lost control and went off driveway into trees causing substantial damage to suspension and frame.
While driving 58 MPH steering wheel pulled to the left, causing consumer's vehicle to rear end another vehicle. Consumer had the vehicle towed. Dealership was notified, but did not resolve the problem.
While driving at a moderate speed, the consumer noticed that the steering was performing erratically. The consumer drove the vehicle to the dealership. The dealership identified the problem as the steering shaft/box. There were no parts at that time. It has been seven weeks and parts still weren't available. The consumer called the manufacturer, and they didn't know when parts would be available. *ak the front end felt loose. The consumer requested a refund.
I own a 2500hd w/duramax diesel.it has frame beaming defects.defect was present from the start but was not identified till about 20,000 mi.truck tearing up tires,vibrating,difficult to steer and getting worse along with developing other problems.gm has lied and tried to hide that there really is a defect.they would not present any tsb's or any other info reguarding when asked.the truck was vibrating so bad the other night I just all of a sudden blew the r&r tire and almost hit a rock embankment.tires had less than 18000 miles on them .I bought 2 more just to try to be safe and get there.please help with any info or advice, anything!
I am an automobile mechanic and have been for over twenty years. On 9\17\04 I purchased a brand new 04 chevrolet silverado super sport, a truck that the gm factory lowered two inches in the front and four inches in the rear. The first night I owned the truck I noticed a series suspension problem. On monday I looked under the front suspension and realized the factory lowered the front end right down on the bump stops, so it has no front suspension. I took the truck back to the dealer and told them the problem they said, oh yea there all like that. I was driving home on 9\26\04 doing 70 MPH on the freeway and hit a little tiny bump in the road and almost lost control of the truck. When I hit a bump the front tires come off the ground. This truck is very unsafe I can go over even the smallest bump and feel the front end come off the ground. This truck is a very limited edition. I emailed gm and asked them if it would be ok to lower my truck down on to the bump stops they told me that would not be recommended for safety reasons! So I ask you why did there factory do it if they know it is unsafe. One last thing this truck is very hard to stop it dozen`t transfer weight when braking. It sure is a pretty truck though just not safe.
Prior to purchase of the vehicle a vibration and bouncing was noted on the test drive, the dealer assured me that the problem would be corrected and two days later they replaced the tires. This did not eliminate all of the bouncing, the dealer again serviced the vehicle, the salesman and the service manager both rode with me in the vehicle and agreed that there was a problem and that it would be corrected even if all of the suspension components, wheels and tires had to be replaced. One day later I was told that the bouncing was characteristic of the vehicle and that there was nothing they could do about it, no other solution was offered. I do not feel the vehicle is performing correctly and is not safe.
When driving at any speed over a bump steering wheel vibrated. Consumer took the vehicle to the dealership for inspection.
The consumer stated that the sway bar mounting bracket broke, causing the frame and mounting bar to come off. The consumer had the vehicle towed to the dealer, and it was repaired under warranty. *ak the front sway bar mountain bracket broke off at the weld and caused abnormal "roll" control and hard steering. *sc
I currently own a 2004 chevrolet silverado 1500 series truck, prior to signing the papers there was a shimmy/vibration coming from the rear of the vehicle. The dealership said that the tires were not properly spun balanced, stating that they were I signed the papers, then after that the vehicle had the drive shaft replaced, two sets of tires, alignment out, calipers hanging up-replaced, rear disc parking brake both replaced, then after the shimmy vibration continued, gm technical assistance to the dealership stated that all the 2004 chevrolet silverado 1500 series have this vibration and it is classified as "beam shake". Their solution was to put 200 pounds of weight over the axle in the bed of the truck stating "it will ride like a cadillac". The weight did not change the vibration and now they have a gm field engineer coming to look at the truck. The vehicle was purchased 12 dec. 2003 and still has this vibration to date, all the time above 50 m.p.h. Gm customer service claim number [xxx] . Vin # [xxx]. State farm insurance co. Was contacted. I believe that the vehicle is unsafe at high speeds. Wanted to file claim hopefully to avoid more severe problems. Have contacted legal advise referencing lemon law. Will file complaint with attorney generals office. *ak updated 07/30/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Chevrolet Silverado?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history