It makes a clunking noise when turning the steering wheel.
2004 Chevrolet Suburban 1500: harsh or hard shifting
5 of the 182 complaints about the 2004 Chevrolet Suburban 1500 describe harsh or hard shifting.
- owner complaints
- 5
- of this car's complaints
- 3%
- typical mileage
- 40,000
- recalls
- 0
Harsh or hard shifting by model year
- 20082
- 20072
- 20061
- 20051
- 20045
- 20033
What owners say
We own a 2004 chevrolet suburban with approximately 50,000 current miles. We purchased the vehicle used at 20,000 miles. At some point after 36000 we started noticing a "clunking" in the steering column when we would turn the wheel. I an employed at a school and it has had to have this same problem repaired on 3 of it's 2004 chevrolet 1500 suburbans, each with just over the 36,000 warranty mileage. Each cost about $370.00 to repair.
I have a 2004 chevy suburban that has a bad vibration and clunking noise coming from the steering wheel. I have addressed this issue with the dealership and they state their is no recall, but I know of 4 people with chevy trucks with the same issue. I have also done some research online and found multiple people complaining of the same issue. I am not sure if left unfixed what might happen, but I really do not want to get in an accident and hurt myself or others. I only hope with your help we can find a solution to this problem with chevrolet vehicles. Thank you.
Clunking noise in the steering column, dealer said it was the intermediate steering shaft, called chevrolet (they gave me a case #)since internet search exposed many others same problem. They have a tsb #000235003 about this and how to fix the problem. Chevrolet wants me to pay a $99 diagnosis fee and they might help me with the problem.
The steering column u joint that connects to the steering box has loosened causing a clunking in the steering wheel. The u-joint has not failed as of this time, but a failure or binding could easily result in the loss of control of the vehicle. The dealerships are aware that there is a common problem with this part and offer a "grease kit" to remedy the problem. However, grease will not take the play out of a loose u-joint. This is a cover-up remedy to make the looseness less obvious. The dealership wants over $300 for a replacement part alone and claims it is a restricted part since it is part of the energy absorbing system in the event of a collision. The looseness was first noticeable with only 13000 miles on the vehicle. The problem has continued to worsen since first noticed.
Service bulletins that may apply
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information on OEM and Remanufactured Engine and Automatic...
- This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my...
- OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Related recalls
No recalls on record for this model year.
Questions about the 2004 Chevrolet Suburban 1500 harsh shifting
Is harsh or hard shifting a common problem on the 2004 Chevrolet Suburban 1500?
5 of 182 owner complaints about the 2004 Chevrolet Suburban 1500 (3%) mention harsh or hard shifting. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2004 Chevrolet Suburban 1500?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Chevrolet Suburban 1500
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