Takata recall. On 10/19/17 we received a mailed legal notice from tk holdings inc and its affiliates who have filed chapter 11 bankruptcy cases in the us. The notice told us to take our defective vehicle to to our nearest dealer immediately for a free air bag repair. It also said visit www.airbagrecall.com for more info about obtaining free replacement airbags. However our vehicle dealer says there is no such remedy for these defective airbags.today I checked the recall status at www.airbagrecall.com and it says " recall is incomplete. Remedy not yet available" it said gm was suppose to complete its investigation by august 2017. My complaint is that the manufacturer has failed or is unable to remedy this safety recall in a timely matter. The recall date was may 16, 2016.
2009 Chevrolet Suburban 1500 airbags complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
Service airbags light on
Tl* takata recall. The contact owns a 2009 chevrolet suburban 1500. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called friendly chevrolet (2754 n stemmons fwy, dallas, tx 75207, (214) 920-1900) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall: failure to act on recall on this seven year old vehicle, by manufacture and pine belt chevrolet, lakewood, new jersey. Have call the dealer given a case number [xxx]. This is the second case number issued. In july was told by pine belt parts were on order, now all they will give is case number. I want this on record, that I hold chevrolet, pine belt chevrolet, and ntsb responsible for not getting these vehicles repaired. Chevrolet should be required to replace these vehicle with new one. Thank you for your time; [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Dashboard cracked along passenger airbag interface. Known defect unremedied by oem. Sharp edges due to crack can hinder airbag deployment as well as shrapnel from the dash in a crash could injure occupants. This is a known defect in plastic manufacture by gm for model years 2007-2011.
Takata recall. Recall date 5/27/2016. Received letter advising of the recall and that I would receive 2nd letter once part was available. I haven't received the letter so I checked the status of the recall and website states: recall status: recall incomplete. Remedy not yet available. This is a serious recall that can cause serious injury or even death yet here we are almost 8 months later that still cannot be corrected. Our 2nd vehicle also has the recall so we are being left with 2 unsafe vehicles for our family.
Received notice july 2016 that I would be contacted. Never was so I called allen gmc told them about my recall , made and appointment and drove down met with service advisor steve wacker. He said I cannot fix this as I have no parts. I called 800 222-1020 talked to yvonne and gave her all my info. She put me on hold and burt picked up and I had to give him all the information again. Both these people were in the philippines and said they could not transfer me to a decision maker. Funny how the suits all hide behind these cust serv people. I asked steve and burt how they would feel about putting their wife or child in that seat with the possibility the air bag could kill them as it has others. I asked for a car to drive like honda has done with their customers. Just a bunch of happy talk at the expense of a family member. I don't care if there is a 1/1000 chance it may happen they should fix it or give you a car until they do. They should not be able to produce or sell new cars until the get this situation resolved. Gm is a huge company with lots of resources and it seems a crime that someone may lose a loved one over greed. How soon they forget who was loyal to them when they were in bankruptcy.
"takata recall"
A crack suddenly appeared on my dashboard at the top left corner of the airbag the driving on the freeway. Since that time I have been getting random service airbag messages on my dash display and the passenger airbag will not frequently not go on when I have a front seat passenger.
Within the first two years of owning the vehicle it developed cracks all along the dashboard. The cracks got bad enough that recently a large piece of the dashboard fell out. I have attempted to get chevrolet to help pay for replacing it but they are unwilling and I cannot afford the entire bill alone. I am worried that the airbags will not work and that having electrical and mechanical exposed will cause harm to myself or the vehicle.
Multiple cracks in the dashboard. Concerned of loose plastic in case of air bag deployment.
The dash broke between airbag and forward edge of dash. I am concerned about the safety of passengers if the airbag is deployed and that sharp dash corner hits a person or the airbag. The dash to the left of the break is sinking down to where the clip holding on the airbag cover is visible. The dash vibrates excessively now while the car is moving. I expect more cracks due to this vibration.
Dashboard of 2009 chevrolet suburban cracked in 2 places, including around passenger side airbag and above drivers side instrument cluster/steering wheel. Concerned for the proper deployment of the airbag during potential crash due to the cracked dash that surrounds the airbag. This is a safety issue that needs to be addressed. Hundreds if not thousands of other similar vehicles possess the same manufacturing defect in the dashboard and all have reported large cracks in the exact same area.
2009 chevrolet suburban ltz cracked dashboard without being involved in an accident. Cracks started appearing over driver's side area above airbags. Very concerning if involved in an accident and airbags deploying and shards of plastic becoming flying projectiles and an obvious problem gm is fully aware of.
Dashboard cracked by airbag and over instrument cluster hss to be safety issue dash board is loose and vibrates.
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