I have a 2003 chevrolet suburban that has a steering /clunking noise in the intermediate steering shaft. I have called many dealers and they said it is a known problem and the parts are on order, I checked other customer complaint sites and many people have been waiting for the parts for over 6 months. My dealer told me he has a list of people that have been waiting for over 4 months. Has anything been done about this problem or is gm disregarding the defect in the parts. When will my suburban be fixed, if at all ?
2003 Chevrolet Suburban steering complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
The consumer is experiencing problems with the steering wheel. When driving, the vehicle will jerk to the right. Owner has contacted the dealer and was told that the parts needed to repair the defect are on back order. Provide further details.
When turning a corner steering column shook and made a clanking noise. Dealer stated intermediate shaft failed, and they were awaiting information from the manufacturer to make the repairs.
Steering intermediate shaft defective. The steering column was barely attached by 1 loose pin. *bf no answer required - see response to odi ref. No. 10109124. *mjj
Loose motion in steering and knocking sound. Had to wait on repair due to dealer informing us of backorders on intermediate shafts. Dealer had said there were many complaints of this same nature. We also had 2 family members to have theirs repaired. Dealer repaired, but we had to pay for all repairs.
Numerous problems, replaced steering shaft, inner tie rods, front shock absorbers, idler arm and relay rod, power steering pump and gear assembly. *bf the consumer stated that the steering wheel leads itself and essentially locks into a hard right or left turn and rarely automatically releases from the turn by itself. Continued problems with the front end alignment. The four tires were cupped.
While driving 60 MPH vehicle lost power steering, and consumer had difficulty maintaining control of the vehicle. Consumer applied the brake pedal and brakes failed. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. The cause of the failure had not been determined.
I have a 2003 suburban that makes a clunking noise when steering. The steering also feels loose. I took it to the dealer for a brake inspection while under warranty. I also told them about this clunking noise. They said it always happens and that they would tighten it up. This however is not on my invoice only the brake inspection. Brakes came back fine(although they still squeak) and they said that they tightened the steering problem up. Car was still under warranty. Now I have 41,000 miles on it and we are going to l.a. For thanksgiving. I took it to the shop of my choice for once again a brake inspection and this clunking noise in the steering. Upon arrival to the shop the owner has an 02 silverado and said he had the same problem which was corrected by chevy. Apparently they are replacing the steering shaft now. Before they were removing it and lubing it and then putting it back. When my mechanic asked if they would cover it they said no because the warranty was expired even though I brought it in before for this but I have no documentation to support this. My mechanic asked to get the part but unfortunately it is on national back order. Sounds like chevy is going through quite a bit of these, this should be recalled in my opinion. I know another person with a silverado hd and his clunks also. I'm not sure when the part will be available and don't know if it is dangerous to be driving. I have had no injuries or crashes from this yet. Please help if possible. Thank you.
2003 chevrloet suburban, possibly other suvs and trucks based on the same or similar chassis (e.g. Silverado) according to personal research: vehicle is very difficult to control with regards to steering at freeway speeds and sometimes even at low speeds at the slightest influence of "external forces" such as wind, road grooves, road uneveness. Feels like bumpsteer, but with the ability of wind or turbulence from passing large truck to induce it. Essentially vehicle darts left and right no matter the steering input. Does not occur on straight smooth roads. Has happened since purchasing vehicle. Took to dealer multiple times and nothing has improved nor has any real diagnosis been made (they refuse to if you insist). Has occured since the first day of purchasing vehicle. Exact same problem with 2002 silverado, discussed and resolved on edmunds.com: http://townhall-talk.edmunds.com/[email protected]@.ef12499 other very similar the federal safety agency complaints/odi: complaint # 10045857 "consumer purchased 2003 chevrolet suburban has repeadedly taken vehicle to dealer due to the vehicle suddenly pulling into on coming traffic when mild winds occur." complaint # 10058005 "while driving at any speed and while making right or left steering became loose" complaint # 10025081 (2003 silverado) "while driving the vehicle pulled to the left. The consumer was concerned that the vehicle may become difficult to control."
While driving at any speed and while making right or left steering became loose.
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