2008 Chevrolet Suburban locks problems

Filed Apr 8, 2016 · Electrical, Engine · 70,000 miles · NY

Tl* the contact owns a 2008 chevrolet suburban. While the vehicle was in park or drive, all four doors failed to unlock and the key fob failed to unlock the door. In addition, while driving 50 MPH, the check engine, stability track disengage, and traction control lights illuminated. The vehicle decelerated. The vehicle was taken to the dealer where it was diagnosed that the oil spilled and caused the spark plugs to fail. The spark plugs were replaced numerous times. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

Filed Nov 17, 2015 · Body, Locks · 137,000 miles · PA · 1 injury

Tl* the contact owns a 2008 chevrolet suburban. While the vehicle was parked, the contact's wife proceeded to open the passenger side door from the inside. The chrome paint on the door handle fractured and cut her hand. No medical attention was required. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 137,000.......updated 12/30/15 *bf the consumer stated an exterior door handle, that broke off, had to be replaced. Through reseachthe contact discovered chrome peeling off of the interior door causing the passenger or driver to cut his or her hand. Updated 2/23/2016*js

Filed Sep 5, 2013 · Locks · 3,000 miles · VA

Door handle failure three times, waiting for fourth to fail at anytime. Gm complaint dept refuses to accept responsibility. Three door locks failed by 39,000 miles, last one being right passenger door. We have a 1978 chevy pu and the door locks never failed! This is absurd, a $55,000 top of the line ltz model should not have this problem, and gm won't acknowledge poor quality parts and workmanship! What can a consumer do to rectify this situation?.

Filed Aug 4, 2013 · Electrical, Locks · 61,000 miles · TX

Rear hatch door actuator went out. The door is in the locked position and cannot be opened with console button, key fob or exterior handle. There is no way to open the rear hatch from the inside of the vehicle creating a safety hazard for passengers riding in the 3rd seat. The rear hatch is not accessible for use since I is in a locked position and cannot be opened. I have filed a complaint with gm. Their cs representative contacted me to let me know that my local dealership can fix the problem at my expense. Tens of thousands of these complaints have been filed with gm over the last 2 yrs. And there has been no recall for this potentially fatal safety hazard.

Filed Jul 15, 2013 · Electrical, Locks · 50,000 miles · OK

I purchased a 2008 suburban ltz in july 2011. Shortly after we purchased the vehicle 3 of the doors locks have stopped functioning completely, the 4th door works sporadically (driver side, passenger). The locks do not work at all with the keyless entry nor the main lock button from the driver side door. I have been told that it is a problem with the lock actuators malfunctioning and that it is also a well known issue from various dealers and per my research on the internet. In order to unlock the doors, I must manually use the key to unlock the driver side door then unlock all the other doors by hand one by one. Then we must lock all doors manually after entering because the locks also do not lock automatically when you take the car out of the park position. Although the power locks are a luxury, this also becomes a safety issue. A vehicle with an original asking price of over $55,000 should never have this issue and I'm not sure why chevrolet fails to take action for a clear safety danger. As a mother of 3 children I find this to be a very serious safety issue. A child could easily open the door and fall out of the moving vehicle or if we were involved in a car accident any one of my family members (adult or child) could potentially be ejected from the vehicle, causing either serious injury or worse!! I realize the child safety locks can be activated to keep a child from opening the door accidentally, but that will not prevent a carjacker or anyone else for that matter from jumping in and stealing the car or kidnapping a child. In my opinion, their definitely needs to be a recall issued for this major locking malfunction based on my experience and hundreds of others I have researched.

Filed Oct 25, 2012 · Locks · 87,000 miles · KY

Tl* the contact owns a 2008 chevrolet suburban. The contact stated that while driving at various speeds, the automatic door locks would unlock independently. The vehicle was taken to a dealer for diagnosis. The technician advised her that the failure may be due to the lock actuators. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was unknown. The current mileage was approximately 87,000.

Filed Jul 30, 2012 · Electrical, Locks · 56,569 miles · TX

Driver side rear door lock quit working, shortly after that driver door quit lock quit working, took into dealer for repair, said it would be about $1000 for 2 door lock actuator replacements, a few months later the psgr rear door lock quit working.

Filed Jul 17, 2012 · Electrical, Locks · 60,000 miles · GA

Door lock actuators fail causing doors to remain locked and inoperable. Several accounts on the internet claim multiple failures at the same time and or replaced actuators failing a second time. Vehicle can not be entered or exited easily in an emergency causing a safety issue.

Filed Oct 31, 2011 · Locks · 40,000 miles · TX

The door lock actuator does not work on the driver's door.

Filed Aug 10, 2011 · Locks · 45,000 miles · IL

Tl* the contact owns a 2008 chevrolet suburban. While parked, the contact noticed that all the electronic door locks would unlock and lock involuntarily. In order to properly use the door locks, they had to be operated manually. The failure also occurred while driving. The vehicle was taken to the dealer for diagnostics, where the technicians stated that the lock mechanism failed. The contact was unaware of the repairs that would need to be performed. The vehicle was not repaired. The approximate failure mileage was 45,000.