On the instrument panel the message "service air bag" and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked. Back passenger seatbelt won't lock at times.
2010 Chevrolet Suburban body complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
Dashboard cracked in two different spots. Dealership and gm said there is no recall for this however there are numerous customers with the same issue.
My dash cracked in two places one at the corner of the airbag and the other in the center of my instrument cluster. Noticed this while driving yesterday.
Cracked dashboard
Dashboard is cracked in several places.
My dash has cracked twice on my 2010 suburban. It cracked the first time approximately two years after I purchased the vehicle. Chevrolet replaced the dash under warranty. The dash cracked again approximately two years later. There appears to be some sort of design flaw with the dash. The dash does not have enough rigidity to accommodate the normal vibrations during the driving of the vehicle. The cracks in the dash are located next to the passenger side airbag. I am concerned that the dash will become shrapnel if the airbag ever deploys.
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
Tl* the contact owns a 2010 chevrolet suburban. After the vehicle was taken in for maintenance, the technician stated that the passenger side upper panel of the dashboard was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Cracks in the dashboard
Dash is cracked above instrument panel and is spreading with sharp edges that can shatter and cause harm during a crash. Dash cracked randomly when parked.
Tl* the contact owns a 2010 chevrolet suburban. The contact stated that the dashboard was cracked and deteriorated. The dashboard was exposing cracks above the front passenger side near the air bag and on the drivers side. In addition, the glare from the dashboard failure was also affecting the contacts visibility. The vehicle was taken to an independent mechanic who replaced the dashboard. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Tl* the contact owns a 2010 chevrolet suburban. While the vehicle was at a dealer for routine maintenance, the contact was informed that the dashboard was deteriorating near the air bag area. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
Dashboard has cracked in several places and dealership nor gm will repair.
The dashboard developed a crack approx 8 inches long on the drivers side behind steering column. This happened when the heat was turned on to defrost window. This is dangerous because if the airbag should deploy pieces of the dash could be sent flying into the passenger compartment and cause injuries. Gm does not want to fix the problem.
Two large cracks appeared in my dash recently - no accident, no special cleaning solution, nothing. One crack is over the control console near the driver side and the other is around the passenger airbag. My concern is that the crack surrounding the passenger airbag could possibly hinder the airbag from working properly or could possibly eject shards of hard plastic into my passengers if the airbag did deploy. Gm should recall and replace all these dashes to prevent injury/death!
My dash on my suburban is cracked around the passenger airbag. I feel this issue is a safety hazard if the airbag comes out it may throw plastic pieces everywhere.
Crack dashboard in the airbag corner, two days after one more in the middle the steering wheel.
A crack appeared in the dash on the corner of the airbag! Two months later another crack appeared over the instrument panel. Currently the entire center portion of the dash is sinking. Our fear is this will cause an airbag malfunction or if the airbag does deploy, the entire center portion of the dash will be thrown into our face. I contacted gm and they agreed to pay 60% to have a new dash put in.
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