This 2014 chevrolet suburban was purchased by my husband in 2017. Cracks have started at both top corners of the airbag compartment. According to information found on the internet, this is a common occurrence, gm is aware of it but chooses to ignore it. It seems to me, this type of cracking could effect the performance of the airbag or create a more dangerous situation in case of a wreck.
2014 Chevrolet Suburban airbags complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Vehicle was sitting in our garage, went to crawl in and start up and the dash cracked, we are concerned as it is cracked into the passengers side air bag. .
Would get intermittent air bag warning light. Took it to one dealership and found no codes. Later I figured out it would only be on with a passenger in the seat and took it to another dealership where it was found to be the passenger presence module. With the light on the airbag will not deploy. Filed the complaint with gm warranty department as the truck is a 2014 model and only 54,000 miles, gm will not warranty or pay for the fix. Had to pay out of pocket to correct this safety feature
My dashboard cracked right around the airbag. I have concern that when the airbag my deploy it could cause physical harm to the passenger. Chevrolet refuses to repair the issue because it is 3 months out of warranty
The dash where the airbag connects has cracked. Any time I search the internet for this issue it seams a very high majority have the same issue.
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