Tl* the contact owns a 2015 chevrolet suburban. The contact stated that when attempting to stop the brake pedal travelled to the floor. The cause of the failure was not determined. The contact was concerned that the brake failure may cause a crash. The contact stated that while pressing the brake pedal, the vehicle would not immediately stop and the brake pedal travel to the floor causing the braking distance to be extended. The local dealer stiver chevrolet (111 newland rd. Columbia sc) was notified of the failure. The manufacturer was not yet notified. The contact was informed that the VIN was not included in the federal safety agency campaign number: 19v645000 (brakes) however, she had received the recall notification. The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 99,000.
2015 Chevrolet Suburban brakes complaints
Page 3 of 6: complaints 41 to 70 of 153, newest first, as owners wrote them.
At times brakes do not work mainly when backing up however this problem has increasingly gotten worse and the brakes and rotors are absolutely perfect. Bringing truck to atlantic chevy today. I actually felt this when we purchased th truck however everyone said I was crazy until the other day my husband finally had it happen to him.
There is a vibration at the speed of 70-85. My breaking has issues. I press pedal and it feels like its "broke". I try and stop at times (more often than not) and I really have to press and its like the brakes are not stopping my vehicle at all. Very bumpy ride. Should be smoother and I think it has to do with the wheels and vibration. Vehicle was purchased april of 2019 and it seems to get worse. Husband has spoken with dealership and its just kind of blown off. We researched to trouble shoot and found many recalls that describe what is happening.
The vehicle was serviced 3 weeks ago to update software related to a recall issue with the brake vacuum and degraded braking power. The brakes on the vehicle suddenly changed as I was parking making it hard to stop. I took the vehicle to the nearest dealer and I was told that the master cylinder and vacuum needed to be replaced. The dealer is charging me $686 for the master cylinder and told me that the vacuum replacement would be covered by gm but that the part has been in backorder for weeks with no eta. I had to fly back home and have no loaner car from gm claiming that the issue does not warrant a loaner, yet I have no idea when I will get by suburban back. I filed a claim with gm and have yet to receive a call. Gm has known of this issue for years and has done nothing to adress it. The software fix did not work as I had my truck serviced 3 weeks ago. Gm needs to stand by their product and make sure they fix the braking issue asap or purchase their cars back due to the gravity of the safety issue.
I was experiencing no problems with the brakes, but received notice the federal safety agency campaign number: 19v645. Took vehicle in to markley motors on november 1, 2019 for recall. Noticed no difference. On december 15, 2019 while backing up at a slow speed in a parking garage, brakes felt noticeably different, and required all my effort to stop. Took vehicle to len lyall chevrolet in denver, where they advised me that the brake vacuum pump needed to be replaced. I feel that the recall was insufficient and should have covered the actual problem, which is evidently a defective vacuum pump.
In fall of 2018 the hydraulic power brake assist system failed me in a crowded parking lot. I took my car to my chevrolet dealer and they replaced the hydraulic brake system for almost $500 out of pocket. Now that a recall has been issued chevrolet refuses to reimburse me for a problem that existed for me almost year ago and nearly caused a bad accident.
Tl* the contact owns a 2015 chevrolet suburban 1500. While driving, the contact had to apply excessive pressure to the brake pedal to stop the vehicle. The vehicle was taken to beck chevrolet (561 central park avenue, yonkers, ny 10704, (914) 965-2400) to be repaired per the federal safety agency campaign number: 19v645000 (service brakes, hydraulic). The dealer reprogrammed the brake control module; however, the repair did not correct the failure. The manufacturer was contacted and stated that the repair would only reprogram the module and the vacuum pump would not be replaced. An independent mechanic also stated that the brake vacuum pump needed to be replaced. The vehicle was not repaired. The failure mileage was 138,746.
Vacuum booster failure due to problematic vacuum pump. Stiff brake pedal and unable to stop vehicle. This is a safety problem that needs to be recalled by general motors
Tl* the contact owns a 2015 chevrolet suburban. While driving approximately 25 MPH, the brake pedal was difficult to depress. The contact drove into a parking lot and tested the brake pedal. The failure occurred while driving approximately 70 MPH. The vehicle was towed to fitzgerald auto mall frederick (114 baughmans ln, frederick, md 21702) where it was diagnosed that the brake vacuum pump failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,020.
Tl* the contact owns a 2015 chevrolet suburban. While driving at a low speed, the contact experienced complete brake failure with her vehicle without warning. The contact was forced to apply the emergency brake to avoid a crash. The failure also occurred when the contact attempted to reverse the vehicle. The contact drove to sutton chevrolet (211 chapman rd, byron, ga 31008, (478) 956-5000) and was informed of a service bulletin on the vehicle regarding a faulty brake vacuum pump. The contact was informed that the pump failed in her vehicle. The manufacturer was notified of the failure and informed the contact that they would call her back to let her know if they would cover the cost of the repair. The vehicle was not repaired. The failure mileage was 80,000.
Tl* the contact owns a 2015 chevrolet suburban. While driving approximately 10 MPH, the contact had to depress the brake pedal with force to stop the vehicle. The contact took the vehicle to lee johnson chevrolet (11845 ne 85th st, kirkland, wa 98033, 425‑827‑0521) where the contact was informed that he would have to pay a diagnostic fee before any repairs were made to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and provided the same information. The failure mileage was 50,000.
Vehicle loses braking capability at low speeds, sometimes voltage issues cause stability control error, and even complete loss of engine power and vehicle control (engine shutoff). This has been recurring approximately once per day for two weeks, generally at very low speeds and turning into a parking spot. Typically, ABS engage and power brake assist is lost, which requires more more effort to stop the vehicle. Can also happen in reverse.
My condenser went out at 96k. I contacted gm and they stated that they had a recall on the condenser. Took the vehicle in to a gm/chevrolet dealership and they began to inform me that the recall only is for vehicles less than 60k. They stated that gm knows there is a problem but due to mileage my vehicle is not covered. Due to living in the south I can not afford to have a car and not have air. So we fixed the condenser out of pocket. 1st-the condenser part was on a national back order and they stated that it could take up to a month to receive the part. Alert that there is a problem with the manufactory making condensers for gm cars. 2nd-the part was $200-300, although the service was $1100. 3rd-6 months after the replacement of the condenser and all working fine, paying out of pocket. The transmission goes out and the connection is associated with the replacement of the condenser. Gm is aware of this issue but only wants to assist with people who mileage is less than 60k. There is obviously a serious problem and gm has not taken ownership! Total cost in 2yrs for repairing and fixing 1part that lead to 3parts $4.5k.
Chevy is aware of this issue. The brake vacuum pump needs to be moved onto a broader recall and not just under a "special coverage" this past weekend at gas pump our break pedal and the ability of the car to stop almost caused a major tragic accident. Fortunately last minute the truck stopped after I put both feet on the pedal and pushed as hard as I could. This issue left unresolved will get someone killed. These vacuum pumps need to replaced and chevy needs to stand behind the issue.the people that don't have 600 bucks to replace these pumps are driving around with a loaded weapon on the streets if they are outside the parameters of their bulletin. I know chevy will do the right thing and recall and fix this brake problem. This was at slow speeds in a gas station backing to get closer to the gas pump. There was no accident, no report filed, or police called but this could have ended poorly.
The brakes seem to loose power. It appears that the vehicle is loosing vacuum and the operator looses power brakes. I almost rear ended a car during a traffic backup on the interstate because of the loose of power braking efficiency. The vacuum pump is not making the appropriate amount of vacuum to have power brakes.
Tl* the contact owns a 2015 chevrolet suburban. While the contact's wife was driving 50 MPH, she heard an abnormal sound. There was no warning indicator illuminated. The vehicle was not able to be driven. Upon inspecting the vehicle, the contact stated that the front brake caliper was missing a bolt. The contact called hertrich chevrolet buick gmc (located at 7677 ocean gateway, easton, md 21601, (410) 200-9757) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 74,247.
Vehicle brake pedal becomes hard to press and will not stop vehicle adequately at low speeds (<15 MPH)
Brakes do not work correctly at any low speeds. Was diagnosed by a certified mechanic as a brake booster pump. The car is completely unsafe and undriveable until I get it repaired.
Tl* the contact owns a 2015 chevrolet suburban. The contact took the vehicle to smicklas chevrolet (located at 8900 northwest expy, oklahoma city, ok 73162, (405) 943-5721) to be repaired per the federal safety agency campaign number: 18v586000 (steering). The dealer informed the contact that the steering gears needed to be replaced. In addition, the contact received a notice for an unknown recall regarding the brakes. The brakes were repaired, but the contact was informed that the engine vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 84,800.
When backing up or driving forward slowly the brake peddle gets really hard and vehicle is very difficult to stop. Almost was not able to stop. I was in a parking lot, used my emergency brake to stop as well as putting the car into neutral.
Was coming up to a stoplight with major traffic and had stiff to no brakes. Was within inches of hitting the person in front of me. My 'service brake assist' light came on. I was told by a chevy service department that my brake vacuum pump had failed and that this was common in the 2015 suburban.
I was driving my 2015 chevrolet suburban with 7 family members at about 45 MPH as we were coming into a city. Two of us started to hear a slight squeal like when a belt slips. After that I shut off the A/C to see if it was that. It was not. About that time traffic started to slow down in front of me. When I stepped on the brake to slow down it was hard and at the bottom of the pedal stroke. I lifted the pedal with my foot and it just fell back down. I was able to get the suburban to stopped in time before hitting the car in front of me. I had to drive the vehicle cautiously for another mile or so to find a safe spot to pull off. I had the vehicle towed 90 miles to a dealer close to a relative as we live another 250 miles away. When I talked to the dealer, he said there was a service bulletin for this issue but I believe he aid it was only covered up to 69,000 miles. Our suburban has 108,000 miles on it as we live in a very rural location. It is 45 miles on way to the grocery store. I have owned gm products all my life and have never been as disappointed in their handling of their customers as I am now. This issue with the brake vacuum pump has been a known issue and they are not covering the repair of it.
Vehicle was in motion, at slow speeds (under 25mph) and when the brake is pushed, the brake pedal became hard but failed to stop the vehicles forward motion. This happens intermittently and is a huge safety issue. This occurs only at slow speeds and prevent the driver from stopping the vehicle even if the brake pedal is pumped. This occurred again today and chevy was contacted and stated they have no recalls or issues with their brake system even though there have been numerous complaints logged to the federal safety agency. When this occurs there is no braking for the vehicle and will cause an accident if not fixed.
Break assistance stopped working as I pulled into a parking spot at work. I needed to put extreme pressure on the break pedal in order to stop the truck at very low speed. Vacuum pump was replaced in truck
Brakes lock up and can't stop the vehicle on numerous occasions. Can't push the brakes in and poses a huge risk to accidents. Needs recalled
On at least 5 occasions the brakes have failed to provide the necessary stopping power. When inching forward after a complete stop, I would apply pressure to the brake pedal and the pedal would immediately lose pressure and sink to the floor. I would have to apply additional pressure to the pedal in order to stop from hitting the vehicle in front of me. It would also feel like the ABS system would kick in and would pulsate. If I immediately depress the brake pedal and press it again in quick succession the pedal regains pressure but does not regain normal brake functionality.
On quite a few occasions over the years,while driving at low speeds and depressing the brake pedal, the car has been very difficult to stop. This presents a scary situation because I am a 200 lb man and I can barely stop this large vehicle. My fiance is very petite and she is terrified to drive it. I know this is a very common problem with the 2015 chevy trucks and SUV's because I personally know others with this exact same problem. It seems as though chevy is just biding time awaiting for the auto warranties to expire rather than fix this deadly problem.
Driving at slow speeds pulling a trailer, vehicles brake pedal was very hard and they would not stop vehicle. Another time without trailer same thing, very very hard brake pedal at slow speed, could not stop vehicle had to apply emergency brake with putting the car in neutral and then in park to stop.
Tl* the contact owns a 2015 chevrolet suburban. While approaching a stop light and depressing the brake pedal, it failed to stop the vehicle. The contact had to apply excessive force to stop the vehicle. As a result, the contact rear ended a cement vehicle. There was no warning indicator illuminated. There were no injuries. A police report was not filed. The vehicle was able to be driven and was taken to an independent mechanic where it was diagnosed that the vacuum pump needed to be replaced. The contact stated that the vehicle previously experienced brake failure. The contact called classic chevrolet buick gmc of cleburne (located at 822-walter p. Holiday drive, cleburne, tx 76033, (817) 402-3167) and was informed that they would cover the vehicle at 70 miles. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer. No further assistance was offered. The approximate failure mileage was 106,000.
Vacuum pump for a brake booster failure
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