At low speeds the ABS kicks in increasing stopping times in traffic. Dealership ran a recall that updated the system but problem has increased. Dealership says it is a known issue with the vacuum pump for the assisted brake system but wants $900 to fix it. If its a known issue why isnt gm fixing the issue. We dont spend this much on a vehicle to spend even more to fix it.
2016 Chevrolet Suburban brakes complaints
Page 3 of 4: complaints 41 to 70 of 82, newest first, as owners wrote them.
The breaking system malfunctions causing the car to not be able to break at slow speeds. They are aware of this issue but won't fix the issue unless your car is under a certain amount of miles. It happens every time I'm in a parking lot going to park, the breaks give out. In line at a drive through, the breaks give out. Its to the point I have to give myself room between me and other vehicles incase I can't stop in time. They say its an vacuum bag issue, they came out with a "fix" the fix made it worse on my car and they are refusing to pay for the real fix. This has been an ongoing issue so I put the date as beginning of the year
Brake pedal would not depress while car was in motion resulting in car failing to stop.
Tl* the contact owns a 2016 chevrolet suburban. The contact stated that the brake pedal was very difficult to depress and the vehicle would not immediately stop. Also, a ticking noise was present coming from the brake vacuum pump. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The failure mileage was 86,000.
Brakes became extremely hard to press at a low speed. Had to swerve onto the shoulder while going down a hill because I wasn't able to stop. This has happened several times.
Brake pedal became hard an ineffective at low speed while in parking lot. This has happened 3x over last year.
The braking is sluggish at low speeds, my wife has had several near misses because of this. It takes excessive brake pedal pressure to stop the vehicle and has a longer stopping range. This is dangerous and should be addressed by gm and the government agency having jurisdiction over vehicle safety.
At low engine RPM the brakes become extremely hard to push after being depressed 1-2 times. This almost resulted in a loss of control while coming down a long grade. I checked with chevrolet and they say there is no active recall for this vehicle.
When coming to a stop, brakes were not stopping the vehicle. It felt like there was no pressure behind the brake pedal. The pedal would push to the floor and still not stop the vehicle. After taking it to our local chevrolet dealership, they determined that the vacuum pump was going out and needed to be replaced.
Poor low speed breaking, specifically: after braking, subsequent attempts to brake result in failure of brakes and or complete depression of pedal and lurching haults. This occurs most frequently in traffic, city driving and stop signs/lights. Usually at lower speeds but possible and occurred at highway speed.
At idle rpms, when inching forward loss of power breaks. Also when backing up, loss of breaks. Have to push on breaks super hard to stop vehicle.
Hard brake pedal at least 6 times. Pedal gets hard during low-speed conditions, when either backing up or when the rear avoidance system is activated. Lasts about three minutes, then goes back to normal
On july 8 I took my suburban in for the 30,000 miles service. Everything seemed fine, I drove it the next day. I didn't noticed any problems. On the 10th, I started noticing my brakes didn't want to stop. Also it was like it was rolling back, especially when you were at a slow speed. In the beginning I thought I was overreacting until it kept happening. It was very scary I'm thankful that I didn't hit anyone. Because it was uncontrollable. When I got him I'm on a slight hill & it was rolling as I'm trying to stop it with my brakes. After talking to my advisor after 5 because I was so upset that I just spent 410 dollars on monday. They said they didn't have any loaners however they were able to accommodate me. I also wonder why they didn't catch this on monday.I did notice that there was a brake assist light appeared. I definitely feel like this should be a recall on this situation. So my vehicle is at the dealership I don't know any further details yet. Thank you
Increase break pedal, hard brake pedal increases stoping distance low speed when softly applying the brake. This problem is come and go.
Brake pedal is hard to push at low speeds and vehicle takes longer than usual to make a complete stop
Tl* the contact owns a 2016 chevrolet suburban. While at a stop light, the contact briefly depressed the accelerator pedal and then quickly depressed the brake pedal; however, the vehicle failed to stop. As a result, the contact rear ended another vehicle. The contact did not sustained injuries and nether was the two driver and rear passengers. The driver from the other vehicle sustained neck injuries that required medical attention. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was later taken to doug's nw cadillac dealer, located at 17545 aurora ave n, shoreline, wa 98133, (855) 218-9325, where it was diagnosed that the vacuum pump and belt brake assist decrease due to lost and was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 28,373.
I was pulling into a parking space in a high school parking lot for my son's basketball tournament. As a applied the brakes to come to a complete stop, my truck would not stop. I ended up hitting a parked car and a cement light pole. My two daughters were in the truck with me and we were understandably shook up and emotional. The next day I received a letter in the mail from gm about the mechanical vacuum pump output may decrease at low speeds. I brought my truck into the dealership immediately and they diagnosed that the vacuum pump needed to be replaced. I am currently waiting for gm to reply in regards to how they will handle the damage to my truck and the other vehicle I hit.
2016 chevy suburban ltz model have a condition where driver experience brake pedal efforts , hard brake pedal , and potentially increased stopping distance. It happen while parallel parking , slowly going down the hill, the condition is more prevalent at low speed when softly applying the brakes. Mechanic mention mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. It happen on highway while stop and go traffic, while parking , going down the hill.
The brake pedal is hard to push at low speeds in traffic. It is very difficult to get the car to come to a complete stop especially my wife. Its a shock because it shouldnt take a lot of effort to press the brakes but at low speed you really have too. We have had several near misses with rear ending the vehicle in front because of the difficulty pressing brake.
While driving vehicle, the brakes suddenly became very hard to depress. This caused the driver, my father who borrowed the vehicle, to have to two-foot the brake in order to get any sort of braking to occur. While doing this, he was moving at a 25-30 MPH and had to steer into a parking lot. Stopping distance increased dramatically over what would have been a normal driving condition. After some time, while trying to hobble the vehicle to a mechanic and using only back roads, the brakes began to work again with full and normal feel on the brake pedal. It should be noted too that there was a loud sound coming from the brakes at that time and that rotors, brake pads, etc. Was all in good shape as is/was still in very good working order.
The brake pedal is hard to push at low speeds in traffic. It is difficult to get the car to come to a complete stop. Had several near misses with rear ending vehicle in front because of the difficulty pressing brake.
Tl* the contact owns a 2016 chevrolet suburban. While driving low speeds, the brakes failed. The contact had to use force when depressing the brake pedal to stop the vehicle. Also, the check engine warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 200,000.
I have 2016 suburban. 6 months ago I started feeling how hard it is to press on the break paddle, especially when I drive uphill or downhill. It was so bad that I almost ran into my house 3 times. I have a driveway sloped down. I took my car to dealer and they confirmed the hardship of pressing on the break paddle and replaced some pump costing me $750. I end up taking the case to the chevrolet corporat and only was refunded $325. I feel like this is a big safety issue and a manufacturer defect. They should of covered entire bill and compensated for moral distress I incurred. Here is a link to same issue discussed: https://www.carcomplaints.com/news/2017/gm-brake-pedals-hard.shtml
Brake failure at speeds below 5 MPH. Usually when backing into a parking space. Had to replace failed vacuum pump and hose to fix
Sitting in traffic at dead stop and car started moving forward. Breaks were not working. Put car in park and turned off engine. Breaks started working. Took truck to dealership vacuum pump was defective.
Tl* the contact owns a 2016 chevrolet suburban. While driving unknown speeds. The brake pedal was applied, but was difficult to depress. The brake light was illuminated. The vehicle was taken to frank brown gmc (5802 texas 327 spur, lubbock, tx 79424, (806) 853-8770) where it was diagnosed that the brake pads were rubbing on the rotors. The vehicle was not repaired. The vehicle was also taken to an independent mechanic who stated that the brake booster needed to be replaced. The manufacturer was not contacted. The failure mileage was 59,963.
An intermittent issue where the bakes fail to engage at low speed. I've noticed it when pulling into parking spaces and inching forward in stop and go traffic. It feels as if there is no hydraulic pressure in the system, and I can feel the ABS pulsing the pedal when it happens. Took it to the gm dealer - they said the brake vacuum pump is failing. Full replacement of the pump is needed.
When moving at slow speeds in both reverse and forward, brake pressure was lost causing pedal to go near floor and increasing stopping distance. Turned vehicle off/on, condition continued. Gained more speed (10-20 MPH) in parking lot and normal braking returned. Plan to take to dealer tomorrow--will not allow wife/kids to continue to use vehicle with this defect. Pedal stiffness varied during incident akin to pedal feel when bleeding brakes; braking during incident felt like ABS pulsing on ice. Incident previously occurred with wife driving in reverse approximately two months ago. One incident occurred in drive through, another incident while backing out of parking spot in parking lot.
While traveling at 35 MPH with my 3 children. I came to a red light and attempted to stop, but the brake pedal was so stiff that I was unable to stop in time. Luckily there were no vehicles in the intersection as I could not brake and had to take the red light. I came to a halt as I ran into a parking lot median. I took it to lake chevrolet and found that I was a 105 miles out of the extended warranty. Now I am left with a $1000+ bill that could have been avoided if gm would notify customers of faulty brake booster. This incident could have been worse. I had just exited the freeway traveling at speeds of 65 MPH+ I no longer feel safe in vehicle. I have read to many complains about this same issue and it keeps returning even after repairs.
Brakes wont stop in carpool on second stop. They lock up. Ive almost run into the car in front and almost ran into a kid!! Dealership said it was just my brake pad and not covered byt I said it only happens in this one situation. Also - my screen/radio/movie just blacks out with no power for mo reason and fir days and then comes back. Screen was replaced once but its happening again. Had to pay 2 for to be fixed. And body molding has com off twice when front and bsck door open at same time. And window shield or attenta are letting water in my roof near my electrinic at rearview mirror. I dont have a sunroof, it should not leak! It only has 43k mikes and is warraty til 50k w extended warranty I bought but nothing is covered. First dealer told me I didnt have extended warranty. Then I went back and fkund my palerwork, now they concede I do. But they are now saying its brake pump, which they will fix, but I still have to pay labkr and new belts. They bave to remove belts to repair brake pump, which stretches belts - but they say thats not covered, nor he labor. Lots of moms with suburbans in carpool - this is a dangerous disaster waiting to kill children. Can someway say - mandatory recall? It was so scary the first time it happened but then I thought nothing bc at higher slpeds or when hitting gas betw brakes it diesnt happens. Only during school carpool.
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