Tl* the contact owned a 2018 chevrolet suburban. The contact stated while driving downhill at 55 MPH, the message hill descent assist disabled was displayed on the instrument panel. The contact depressed the brake pedal to the floor before the ABS system activated and the vehicle was stopped. The contact stated that the failure recurred several times. The vehicle was taken to george gee buick gmc (21502 e george gee ave, liberty lake, wa 99019, (509) 343-2391) to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
2018 Chevrolet Suburban brakes complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
I drive a 2018 chevy suburban. This car had no lights on and has less than 18k miles on it. It is just over two years old and there are no recalls on the vehicle. I was driving with my [xxx] child and we had driven about a mile. We were on the feeder road about to get on the freeway. The car started spontaneously accelerating on its own. Jerking faster and faster without me touching the gas. It was like we were on a runaway train. I panicked and slammed my foot on the breaks. There were no breaks - no tension or pressure in the brake pedal. The pedal just continuously slammed into the bottom of the car. I couldn't stop us. I thought quickly and slammed my foot on the parking brake as our car continued to accelerate quickly with no brake function. We jolted to a stop as cars zoomed around us honking and yelling. When I took the car off of the parking break, the same problem continued. No breaks and sporadic acceleration. Immediately after this incident a light came on that said 'service stabilitrak'. The car was towed to the dealership. I'm sharing this for all car owners to remember the power of your parking break in an emergency. It's one thing to be annoyed when your car won't go, but it is pure panic and fear when your car won't stop and keeps going faster - especially with your precious child in the back seat. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car brakes on its own when going above 40 MPH causing the vehicle to pull to one side.
Tl* the contact owns a 2018 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 19v761000(electronic stability control, service brakes, hydraulic, service brakes). The contact stated that salt lake valley chevrolet (located at 4050 w 3500 s, west valley city, ut 84120, (801) 758-8387) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2018 chevrolet suburban. The contact discovered the federal safety agency campaign number: 19v761000 (electronic stability control, service brakes, hydraulic, service brakes). The contact spoke with schumacher chevrolet of denville (281 us-46 e, denville, nj 07834, (973) 664-7584) and was informed that the parts were unavailable. The manufacturer informed the contact that she should not place the vehicle into 4-wheel drive until the remedy was found. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available.
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