I'm [XXX] so not much night driving. The other night I left a meeting when I turned on headlights one is pointing down. Difficult to see and hard to stay between the lines. My vehicle has never ben in an accident nor had lights repaired. Checking online I see this is a problem for many Tahoe, Suburban and Yukon owners and perhaps even pickup trucks. In my opinion this represents a serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Chevrolet Tahoe lights complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. After a visual inspection, the contact observed that the headlamps were loose within the assembly and were dramatically tilted at a downward angle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlamp adjuster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Drivers side headlight is stuck pointing down making it hard to see in the dark. Vehicle is a marked police patrol vehicle.
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the front headlights were extremely dim while driving at night. The vehicle was taken to a dealer where the mechanic informed the contact that the headlight adjusters were defective and had caused the headlights to shift downwards. The contact was informed that the entire headlight module needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 60,000.
at 13,540 miles, the drivers headlight started pointing to the ground instead of out front of the car. The headlight adjuster screw (inside the complete headlight assembly) had failed and was replaced under warranty. Then again at 35,250 mile the same thing happened again. Dealer claims GM will not do a goodwill warranty and wants $350-400 to take the headlight assembly off he car and send pictures to GM to see if GM will assist with replacement costs. Obviously this is a manufacturing defect or quality control issue. As 90% of my driving is done at night, it is unsafe for me to drive this vehicle at night.
I was driving east bound on I-10 in southwest arizona at about midnight at 75 MPH with cruise control when both headlights suddenly went out; visibility was suddenly zero. I pulled back on the bright lever and my brights came on giving me vision. I checked the lights knob and the lights were turned off. I turned the lights on and they functioned normally. On analysis later I think when I moved my flexed knee toward the door my knee contacted the lower part of the light knob and turned the lights to the off position. The lights knob is lower and closer to the center compared to other previous tahoes I have owned making it easier for the driver's knee to make contact with the lights knob so the lights can accidently be turned off. I solved the zero visibility in a few seconds. If it would have taken me 5 or 10 or more seconds I could have been killed. Drivers of this 2021 tahoe should be warned that their knee could turn their lights off and that if that does happen pulling the bright lever or turning the light knob back on can correct the problem. In the future this light knob should be changed; putting it higher and more toward the door would be better or anywhere it can't be accidently turned to the off position. This is extremely dangerous and people could be killed! Please warn the drivers of the 2021 tahoe and any other vehicles with similar light switch designs and make corrections with the light knob in the 2021 tahoe and vehicles with similar designed light switches.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Chevrolet Tahoe?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history