My backup camera isn’t working. I have a black screen with a red X on it.
Chevrolet Trailblazer backup camera problems
21 of the 7,174 owner complaints about the Chevrolet Trailblazer describe backup camera failure, most of them for the 2021 model year.
- owner complaints
- 21
- worst model year
- 2021
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
What owners say
The required back up camera got water inside the housing, worked for a little while, and then ultimately failed. There is a Recall for other trailblazers with this exact issue, however it seems my VIN was not included in said recall.
Monic was backing out of driveway and indicates her backup camera and sensors were not functioning, she looked in her mirrors and did not see the vehicle so continued and collided with a parked/unoccupied vehicle. Liberty Mutual claim 062101908
The infotainment system which controls the radio,backup camera, onstart,and other safety components stopped working i took it to a gm certified dealership and it has just been all bad from there. gm has horrible customer service and so does the gm certified shop in michigan city i took my truck in that I only had for 11 months because the infotainment center went of paid for two diagnostic tests they still couldn't] find the issue and now they they're changing me 1,037.76 for a radio which they dont even know if it's going to fix the problem which if it doesn't then I have to pay more money for another diagnostic test and more parts and because I got mad and said I'm paying for a guessing game the dealership told gm that because I had some aftermarket equipment in my vehicle that that caused the issue bullshit the stuff never got plugged into anything at that point the day of my appointment with the audio shop the screen went black with no sound they're all full of shit and didn't want to take responsibility for the widely known issue with the telemedic system
My 2021 chevy trailblazer rs is experiencing issues with the infotainment system and the onstar module they have stopped working and I have no backup camera and this issue is a safety concern to me and anyone who rides with me i have contacted both gm and onstar and got nowhere with them after I had a diagnostic test done on 6/18/26 they recommended replacement of the whole system
Rear back up camera. One day it started to glitch when put in reverse. I placed the car in park, gave it a moment and put it in reverse again. This was repeated in the attempt to get the back up camera to work. Next- turned the vehicle off for a moment, restarted it, put in reverse and this did not help. Also, I attempted to check for update/update and reset the infotainment system. This did not help. The backup camera, after this incident has not worked since. I bought this car brand new. Also, just to note, the car shakes dramatically when increasing certain speed during winter, due to very little snow on the tires.
Rear camera stoped working. I read 2022 to 2024 had recalls on internet. Ours is 2025. Been to dealer they ordered new camera under warranty. But there on back order. They said they would call us when it came in. That’s the story.
The vehicle has experienced ongoing and unresolved issues despite multiple service visits. The primary concern is excessive engine vibration. It shakes concerningly when backed into a driveway at an incline and placed in park. This occurs while the vehicle is stationary and idling. The issue has been reproduced and acknowledged by a dealership service advisor during a test drive, who stated the vibration was excessive and concerning. However, no repair was completed, and no clear diagnosis has been provided. The vehicle has also displayed repeated error messages with no confirmed cause, ongoing Bluetooth connectivity issues even after system updates and resets, and a malfunctioning forward collision warning system. Prior repair attempts include replacement of the backup camera, center console, and exterior windshield trim. The windshield trim repair was incomplete, as only the middle section was replaced while the remaining components were not, resulting in a mismatched and unresolved condition. No service documentation was provided for the most recent visit despite being advised that updated findings would be sent. These issues have persisted across multiple service attempts and remain unresolved. The engine vibration and malfunctioning safety systems raise safety and reliability concerns, including the potential for reduced driver awareness and increased risk of a collision.
Rear camera stopped working
My car along with multiple other cars like mine are having issues with the back up camera not working. I have to take it into a Chevrolet dealer to get it replaced. It is a huge safety concern and a recall needs to be issued.
Related recalls
Electrical system: wiring: interior/under dash
- What is wrong
- Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standards no. 101, "control location, identification, and illumination" and no. 208, "occupant crash protection." these vehicles have an intermittent condition during vehicle start-up in which the instrument panel cluster may not properly power up, resulting in most of the displays, telltale lights, and functions (except the service engine light, turn signal indicators, and the instrument panel cluster backlighting) being inoperative.
- Risk
- These vehicles do not comply with the standard.
- Remedy
- Dealers will reprogram the instrument panel cluster. Owner notification began may 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020, gmc at 1‑800‑462‑8782, or oldsmobile at 1‑800‑442‑6537.
Recall number 03V096000 · Recall details
Questions about the Chevrolet Trailblazer backup camera
Which Chevrolet Trailblazer years have backup camera failure problems?
The model years with the most reports are 2021 (8 complaints), 2025 (7 complaints) and 2023 (4 complaints).
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