2011 chevrolet traverse. Consumer writes in regards to issues with the traction control features. *smd the consumer stated when decreasing acceleration, approaching a curve or stop sign, the transmission down shifted causing the vehicle to go into an uncontrollable skid with the front wheels actually locking up. Also, when he applied the brake, when he approached a curve or stop sign, the ABS over-reacted, which caused the vehicle to go into a skid. Both incidents happened while driving on snow covered roads. When it first happened, he went though the stop sin and ended up in a ditch when going around two moderate curves at slow speed. The consumer read the owner's manual and discovered the traction control could be turned off by flipping a switch. After doing so, the vehicle performed flawlessly with slippery conditions and continued to do so as long as the traction control was turned off. The problem was amplified by the fact, the traction control was automatically on when the vehicle was started.
2011 Chevrolet Traverse driver assistance complaints
Page 5 of 5: complaints 101 to 116 of 116, newest first, as owners wrote them.
Vehicle was 2011 chevy traverse w/ awd with history (four instances) of engine oil leaks/requiring engine removal and reinstall. Vehicle was on interstate when awd/vehicle stability control lights went on. Dic indicated 'service stabiltrack', 'service awd' and 'awd disabled'. At that time, vehicle was 'chugging' but shortly after chugging got much worse to the extent that the vehicle could not accelerate or maintain speed at cruise, or without cruise up normal hills on an interstate. When gas pedal was pressed further, RPM/speed would increase but then drop sharply (500-1000rpm) multiple times and no further power could be applied. Vehicle slowed down to about 50mph at the top of a hill. Happened for the next 15-20 miles until it could be pulled over. Vehicle was taken in once right after original occurrence, all three lights had gone off at point and vehicle drove normally after that. Service center indicated a wheel censor (front right) was reading defective information. They cleaned 'dust' from the sensor. Happened again about two weeks later, similar circumstances/results. Service center indicated wheel sensor was bad, they replaced (at my cost) and had no further instances for about four months. Similar situation happened again today (7/19/2014, conditions and results). However, the engine chugging was much worse and vehicle could not be driven safely on the interstate, would not accelerate or maintain safe interstate speed.
June 2014. Was driving on city expressway when suddenly "service stabilitrack/traction control system off" came on. Our SUV suddenly started losing power. Took truck to chevrolet dealer service dept. Service performed. Tech said he found nothing wrong. Did note that I had other recalls pending on vehicle. July 2014. Was driving on interstate 40 at 11 p.m. And was 80 miles from home. I was driving alone. Suddenly "service stabilitrack/traction control system off" came on. Suv started losing power. Was unable to get above 65. At some points RPM was high then loss of power. Suv felt as if it was trying to cut off. Have read in a forum ([xxx]) that this is happening to a lot of traverses. We purchased this SUV two years ago and really like it as it's perfect for me as I have to transport my disabled iraqi war veteran husband to and from his va medicals and we travel the interstate a lot. Is this another issue that gm needs to add to its recall? We love our vehicle but now have a serious concern about this vehicle's safety. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving down the highway at high rates of speeds, all of a sudden the dashboard display lights up with all kinds of messages. It says to check traction control and reducing engine power. The engine reduces power and when you step on the gas it doesn't go anywhere. This happened a few times. At first I thought maybe it was ice buildup but after it happened a few more times I looked online where I came across a forum and found out there were hundreds of other chevy traverse owners who had the same problems. It happened on the highway when I was driving and I almost got smashed from behind by people going over 70mph. The car would barely move. The traverse was only 2 years old. After taking it to the dealer they stated it was the throttle body. It wasn't covered under warranty. I believe it should've been since the throttle body is part of the engine. How can a vehicle 2-3years old and have a 100,000 mile power train warranty not be covered. After talking to a few chevy people I found out this has happened to other types of gm vehicles too. They stated there has been bulletins put out on earlier models but never a actual recall. I called gm corporate but they didn't want to hear it. Very serious problem that needs to be addressed.
While driving on the highway, multiple warnings and lights came on and speed was reduced by the engine to 20 MPH from 65mph. If there had been another vehicle behind us at the time we would have easily been hit because of the rapid deceleration. The fix was to replace the throttle body on the engine. After much research this appears to be a very common issue in chevrolet vehicles, and because of the manner of the vehicle slowing down so rapidly I fear that there have probably already been accidents related to this issue.
Traveling at 70 MPH, suddenely traction control light came on, then engine powered down, I find that this is a common problem with this car, why isn't something being done. This has happened 4 times since march 5, 2014. At shop now will cost me over $500.00 to replace the throttle control. This needs to be a recall.
I was driving at 65 MPH, and hit a small bump where a bridge ends and the pavement resumes. The check engine light came on as well as service stabiltrak and reduced engine power indicators. I was able to limp the vehicle to the local dealership for repairs, but at a very reduced speed. The dealer found that the "throttle position sensor" to be faulty, and after replacing that item the vehicle ran normally. This was not covered under warranty. The repair cost was $540. I am told that these are a common problem both by the dealer as well as by an independent shop. I am surprised that: 1. A part such as this is failing in a vehicle with so few miles 2. That this was not covered under any type of warranty.
While traveling on the highway heading to the airport, we were going approximately 60mph.the engine light came on and truck began to power down. The traction control/stabili track light also came on and we were losing speed and could not accelerate. With other vehicles around us were going 60mph or more we had to try and get off highway to side of road before our truck lost power all together. We then shut off the truck let it sit for few minutes and then turned truck back on. We were then able to pull back on to highway at full speed. It happened a two more times before we were able to reach our destination. Three days later we were back in our truck leaving the airport heading home and within 5 minutes of being on the road our truck began to power down again, check engine light came on and stabili track light also came on. We had to again pull over but this time at least 5 times before we were able to make it home. It was a very dangerous and scary ordeal. We contacted atlantic chevy about the problem and we brought truck in a week later due to the fact that they said they did not have a loaner vehicle available for us. We were told that it was the throttle body and we were not covered since we were past our 3yr/36,000 miles warranty. After much research, we have found that we are one of many other gm customers who have had the same situation with their vehicle powering down in the middle of driving. This is not just a random problem with our vehicle but appears to be a defective problem with the part. Customers are being expected to pay for this to be fixed when in fact it should be a recall on the part or it should be covered under the federal emissions warranty. I hope by us filing this complaint that it will be looked into further and that it will be handled in the way that satisfies all general motor customers who have had to deal with this problem. Thank you.
This vehicle at random times tells you that you need to service you stailitrak and traction control and reduces power which is dangerous because of the fact it loses power and when you want to pass your not able to. Even if your climbing a small little hill it will barely climb which puts others at risk of crashing especially in icy or dangerous conditions, or maybe even worse. This is a good family hauler, but not when it reduces power and puts others at risk.
Driving on the highway and all of a sudden there was an alert on the dashboard saying that "traction control off" then immediately after another alert came on stating that "engine power has been reduced". I was unable to accelerate fully. I turned the car off and back on and it reset it but the same alerts came back on minutes later. The next day I took it to the dealership and they said the throttle body had to be replaced. This seems to be a common occurrence for these vehicles and after researching online I have found hundreds of others that have had the same problem. This is extremely dangerous and chevy/gm should seriously consider recalling this part.
Was at target one evening and noticed a sweet unusual smell coming from the traverse. I took a look underneath the car and noticed pink substance dripping from the engine. Upon leaving target I noticed that the arm on the temperature gauge was higher than normal. I drove 40mph for a mile and the gauge shot up to the top. I was 25 minutes from home. I had to stop 6 times to let the engine cool down in order to make it home and I had all four of my kids in the car with me as well. It totally freaked them out. I had to rent a car for the weekend as I needed transportation to get around. I had a company that will come to your home to fix your car. Found out it was my fuel pump. After 4 hours of labor and $400.00 later it was fixed. Four months later, today may 10, 2013 as I'm driving home from work, the car begins to beep and the traction control light and ABS light comes on and service stabilitrak system and traction control off displays in the display window. It seemed as if it was hard to accelerate as well. This is the 2nd thing that is probably going to be fairly expensive to fix that has happened to this car. It is the weekend and now have to try and find a place to take my car and have it serviced. Seeing now that there have been several complaints with this specific component on the car, chevrolet needs to recall this car and fix this. This is very dangerous and could cause an accident. I think it's ridiculous to have to continue to pay for things that continue to break down on this vehicle. I am a single parent and cannot continue to financially be able to do this.
We were moving from south carolina to wisconsin which is a 1,000 mile trip. On the morning of february 9th, 2013 we were about to enter cincinnati on the second leg of our trip when all the sudden the dash displayed a message that said trak system failed, soon followed by another message indicating the engine power had been reduced. The vehicle went from 60 MPH to approximately 20 MPH and the engine began to shudder with a feeling of loss of firing cylinders, and loss of vehicle steering control. So we pulled over, read the book, and shut the car off like it said, waited 15 seconds and then turned the car back on. The car was fine and we finished that leg of the trip hoping nothing else would happen. It happened on a very busy stretch of I-75n near covington, ky and it could have caused a crash. My entire family was in the car. So I called and spoke to a gm technician at tire discounters in cincinnati who stated it probably is your throttle body as he had just repaired the same issue on another gm car. Being that it was saturday, there was nothing I could do and we had to still travel an additional 300 miles to wisconsin. The car only had 45,000 miles on it the day of incident. The next day february 10 2013 we continued our trip and right in the middle of indiana the same issue happened and again we took the same action. Again it could have caused an accident but we were able to pull over. On tuesday february 19, 2013 I took the car in to be looked at by andrew chevrolet in glendale, wi and the diagnosis was the same. The throttle body had gone bad and would need to be repaired for $519.00. The service manager stated that they too had changed them on multiple cars. Gm needs to recall the 2011 traverse and repair this part before someone gets in an accident and gets killed. I also noticed this is the second time in three months the federal safety agency has received a complaint about this issue. *tr udpated 03/14/13
Tl* the contact rented a 2011 chevrolet traverse. The contact stated that while traveling 60 MPH, the vehicle lost acceleration power, as well as traction control. The vehicle was able to be driven to the dealer where it was confirmed that the throttle body failed. The contact also stated that the windshield wipers failed due to cold weather temperatures. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 47,450 and the current mileage was 47,950. The consumer stated the dash displayed a message that said trak sys failed, soon followed by another message indicating the engine power had been reduced. The vehicle went from 60 MPH to approximately 20 MPH and the engine began to shudder with a feeling of loss of firing cylinders, and loss of vehicle steering control. The consumer called the renal car company, and he was advised to shut the vehicle off, wait 15 seconds and restart it. Over the next two miles the consumer could not get the vehicle to go over 15 MPH and the trak came back on with the shuddering of the engine.
Purchased 2011 traverse on monday, by tuesday evening the traction control and the stabilitrak service soon codes were showing. The present mileage is 440 and this started around 350 miles on odometer. Also, while backing out of driveway on incline put car in drive and let off brake began pressing gas, the car continued to roll backwards until I pressed the brake and got on the gas at the same time.
Defective braking system includes stabilitrak and ABS system. The brand new vehicle has been serviced five times for braking failure. While waiting at a traffic light the ABS kicked in and the brake went to the floor. The sensors have been changed/debris cleaned/and frayed wires replaced. The vehicle is still not repaired.
Tl*the contact owns a 2011 chevrolet traverse. The contact stated the vehicle lost power while shifting into third and fourth gear. The vehicle was taken to the dealer who performed a diagnostic test that indicated the failure was located in the transmission module. The dealer replaced the transmission module, but the failure was not corrected. The vehicle continued to lose power while shifting into third and fourth gear, and the stability control light illuminated. The VIN information was not available. The vehicle was not repaired. The manufacturer stated the transmissions was equipped with six speeds and was designed to lose speed. The failure mileage was 8,000 and the current mileage was 9,081.
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