The contact's wife owns a 2011 Chevrolet Traverse. The contact stated that while driving 25 MPH, an abnormal knocking noise would emit from the vehicle without warning. The contact took the vehicle to an independent mechanic where they replaced the idler pulley however, the vehicle was not repaired, and the vehicle would not start. The contact called his son and towed the vehicle to his home. The contact then called the dealer where he arranged to have the vehicle towed to a local dealer. The dealer informed him that the failure was due to a defective timing chain; however, while repairing the vehicle, the dealer informed him that the engine needed to be replaced. The contact also mentioned that the middle rear seat belt would become stuck and would not unlatch as needed. The manufacturer was notified of the failures and informed him that there were no recalls on the vehicle. The contact was referred to the federal safety agency for further assistance. The contact replaced the engine himself. The failure mileage was approximately 131,000
2011 Chevrolet Traverse: seat belt won't latch or retract
7 of the 608 complaints about the 2011 Chevrolet Traverse describe seat belt won't latch or retract.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 1
Seat belt won't latch or retract by model year
What owners say
The rear view mirror that contains a backup camera looks very cloudy/foggy and is visible hard to use. Also the second row seats (driver and passenger) seat belts are no longer buckling properly. My 11 year old seats back there and everytime we hit a bump the seatbelt pops out of its buckle.
Middle seatbelt on the second row locked with my grandchild in it. Was unable to get her car seat out. Finally got it lose and was told by the dealer it would cost almost 350.00 to fix this. This has bee like this for over a year.
Tl* the contact owns a 2011 chevrolet traverse. The contact stated while waiting at a traffic light, a vehicle crashed into the rear end and pushed the vehicle into an intersection. The air bags failed to deploy and the seat belt failed to restrain her. The contact sustained injuries to the chest, knee and a fractured hand. The police report was filed. The contact also stated that the air bag light illuminated three times prior to the failure however, the dealer was not able to duplicate the failure and as a temporary remedy reset the light. The contact also later received notification of the federal safety agency campaign id number 14v118000 (air bag). The manufacturer was not made aware of the problem. The approximate failure was 45,000.
In our 8 passenger traverse we have frequent trouble with the middle row, middle seat belt locking up when it is not used. The problem occurs when someone goes to buckle their belt in this seat - it will not disengage and we have to manipulate the seat or the area around the where the seat belt retracts into the seat to get it to disengage. Sometimes it becomes so difficult or time consuming we have to move that person to the 3rd row seating in the far back. It is only this seat belt that does this and after conducting an internet search, we are not the only consumers having this issue. This is an inconvenience at this point but am concerned it is a safety issue - if the seat belt behaves this way, how do I know it will work properly in an accident? When we brought our car to the dealer to look at this issue they told us they could replace the seat belt. My concern is this seems like a design flaw and if they replace the seat belt with the same oem part, what prevents the issue from recurring?
I got into my car one day. I pulled the seatbelt to buckle it and the piece that hooks next to the seat and door was broken off. I took it into sundance and the mechanic told me itd be $250 to fix it but he's never seen anything like that in 40 years and theres no way we couldve broken it. I still havent had money to fix it and its not covered under warranty for some reason.
The traverse was parked in the lot of the local grocery store, when started and placed in reverse it backed up just fine, however putting it in drive it broncoed up and would only go 30 miles per hour. This has happened 3 times . Now the power steering unit whines, the seats in the back do not recline well and the middle seat belt in the middle seat locks and I am unable to secure my 2 year old in his carseat. I am not pleased at all with the 2011 traverse, I should have stuck to my first thoughts and bought the suburbon that I know. The traverse is the worst vehicle I have ever owned, while it was being repaired at the dealership, they offered me another one to drive....I laughed, I went and rented a yukon. Now when I go out of town I rent a vehicle my $40,000.00 traverse sit in the driveway as a lawn ornament. Chevrolet in florida got me real good, now they state I am upside down in this vehicle and am not able to trade without a big down payment. Funny they sell me a lemon and I can't even make lemonade with it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Service bulletins that may apply
- This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- This service bulletin provides information on availability for a seat belt extender.
- This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate...
- This preliminary information communication provides information to the technician about vehicles with...
- This informational bulletin provides information to advise dealers about seat belt buckles not operating...
- Summary to be provided on a future date.
- Seat belts: front: webbing
- This informational bulletin provides information on availability for the seat belt extender.
Related recalls
Seat belts
- What is wrong
- General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
- Risk
- If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
- Remedy
- General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1‑800‑222‑1020 (Chevrolet), 1‑800‑521‑7300 (Buick), 1‑800‑462‑8782 (GMC), 1‑800‑553‑6000 (Saturn). General Motors recall number for this campaign is 14187.
Recall number 14V266000 · Recall details
Questions about the 2011 Chevrolet Traverse seat belt
Is seat belt won't latch or retract a common problem on the 2011 Chevrolet Traverse?
7 of 608 owner complaints about the 2011 Chevrolet Traverse (1%) mention seat belt won't latch or retract. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2011 Chevrolet Traverse?
There is 1 recall and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Chevrolet Traverse
Loss of power 82Check engine light 64Power steering loss 37Engine failure 33Stalling 28Whining noise 24Steering lock-up 19Grinding brakes 17Airbag light 15Overheating 13ABS 12Knocking 12Wipers 11Misfire 8Won't start 8Steering noise 7No deployment 6Fire or smoke 6Fuel gauge 6Headlights 5Jerking 5Oil consumption 5Shudder 5
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