High pitched squeal/squeaky noise coming from the steering column when turning either left or right at all forward speeds, reverse and stationary. My local dealership where I purchased the vehicle new says this is a problem with the "rack and pinion assembly" and has been a recall item on 2009 & 2010 traverses, but not on the 2011-2013. They examined the vehicle (for a cost of $39.95) and said they could repair it for $435.54, but said it would not be a problem to drive it as is until it gets worse of affects the steering operation. They have done 2 such repairs on 2011 models. I believe that as this is happening at 29 months (since newly purchased by myself) and at such a low mileage to have steering issues, I would think this must be a persistent design/engineering defect. I hope the federal safety agency and saferar.gov would initiate a recall. My wife drives 140 mile trips often to visit our daughter's family and our grandchildren often ride with her in the traverse and we have driven the traverse to myrtle beach, kitty hawk, nc, pennsylvania and mississippi and I am concerned for my family's safety. Chevrolet USA should step up to correct the problem at their cost. I have noted one other report of this steering problem on this website and those who my dealership said paid for the fix on their traverses. There are certain to be many more who haven't reported the issue to you and I urge you to initiate the recall. Thank you.
2011 Chevrolet Traverse steering complaints
Page 7 of 7: complaints 161 to 165 of 165, newest first, as owners wrote them.
Tl* the contact owns a 2011 chevrolet traverse. The contact stated that the brake light illuminated. The contact took the vehicle to a dealer. The dealer stated that the brake fluid was low and the front passenger's side brake caliper was leaking. The dealer replaced the brake hose gasket, added brake fluid, and replaced the brake caliper on the passenger's side. The dealer also noticed that the vehicle had worn tie-rods and replaced them both. The contact stated that after the repair, the steering wheel started to squeak when being turned. The contact took the vehicle back to the dealer and the dealer replaced the steering housing. The failure mileage was 10,823.
I first took my vehicle into jim ball pontiac a gm certified dealer in orchard park, ny because of a whining noise by engine. They told me it was a leak in power steering box and serviced it. The. Ext day after I picked up the vehicle I was driving up to an intersection to make a left and the vehicle began whining really loud. My steering locked up during my left hand turn cause me to drive head on with 2 other vehicles that were traveling about 50 MPH. I was able to avoid accident and after I pulled over the steering was normal in about 20 seconds. The vehicle was relooked at jim ball and they blamed it on a bubble in the line. I opened a case with gm regarding this and I'm not getting much help.
Tl* the contact owns a 2011 chevrolet traverse. The contact was driving 10 MPH and making a turn when he heard noises coming from the front of the vehicle. He also noticed that the steering wheel had seized. The vehicle was taken to the dealer where the dealer advised that they had to replace the steering pump. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 44,000 and the current mileage was 50,000. Updated 8/23/12 *cn the consumer stated according to the dealer the rack and pinion needed to bereplaced. The vehicle was repaired. Updated 09/06/2012
Pullling up to the airport parking as I was getting my ticket to enter the parking lot the gate open and I step on the gas to continue when the truck shifted to the right being in between two barriers the truck did had minor scratches on the right bumper when it shifted to the right I could not go forward or reverse I got off to see what was wrong and I saw something under the right tire I got back in the car but could not move I got off again and took a good look and I saw the tired rod was broken the inside look like an explosion on the inner right side I call onstar and they provided me with a tow truck we took it to the dealer where it was bought on monday my husband call and they said they couldnt cover it cause it was due to a collision we said but we didnt crash or hit anything only when it shifted but had nothing severe on the body they said no contact your insurance we call chevrolet corporation and they said they believe the mechanics and they were not going to fix anything so they made our insurance pay for the damage which we believe its very unfair having a warranty we got the vehicle back and we hear a noise the tires has 2 gashes it took them 2 days to call back and said nothing is wrong with the vehicle and the tire at the moment they check it was not like that but now they notice is damage and they made us call our insurance again because they were not going to pay for anything or fix it. I believe this is the worst service and most of all I could of lost my life due to this incident or lost my baby since I am pregnant. I have pictures to prove where and what happen to it also tow truck man said it was the axle/tire rod when he pick it up.
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