The contact owns a 2015 Chevrolet Traverse. The contact discovered that the front driver side curtain air bag cover panel was loose and unsecured. The vehicle was taken to the local dealer who diagnosed that the front driver’s side curtain air bag had partially deployed and needed to be replaced. The contact stated that the vehicle had not been involved in a crash to cause the partial deployment of the air bag. Additionally, the front passenger’s seat occupant detection sensor had failed causing the air bag warning light to remain illuminated. In addition, the front driver’s seat rails had malfunctioned, and the seat continued to move while driving the vehicle. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
2015 Chevrolet Traverse airbags complaints
Page 2 of 7: complaints 11 to 40 of 163, newest first, as owners wrote them.
The contact owns a 2015 Chevrolet Traverse. The contact stated while driving 20-25 MPH, the vehicle in front of her vehicle stopped abruptly, causing the contact's vehicle to hit the rear end of the other vehicle. The air bags did not deploy. The contact's grand-daughter who was occupying the front passenger's seat hit her chin against the dashboard. The contact's grand-daughter sustained a bruise on the chin but did not seek medical assistance. The vehicle was drivable. The contact later filed a police report but did not have the police report information available. Additionally, the contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution connection.
See attached document for complaint
The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V334000 (Air Bags). The VIN was included, but the contact was informed that parts were on back order. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.
See attached document for complaint
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The recall happened in May 2023 and there is no remedy at this moment, February 2024. Have called dealership and have not been offered a solution. I feel unsafe driving my vehicle with my family. We are at risk. I called the auto manufacture today, 2/27/2024 and they do not have such date on a remedy.
See attached document for complaint
The contact owns a 2015 Chevrolet Traverse. The contact received notification the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
problem has not been remedied in a timely manner
The safety recall for the air bags have not been repaired yet. Last time I called the dealership they had no clue when the repair parts would be available. I was notified back in 2022 about this issue with no communication from Chevy.
The contact owns a 2015 Chevrolet Traverse. The contact received notification the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle has an open recall and manufacturer is unable to remedy this safety recall in a timely manner. I called many dealerships and there’s no part available to fix that issue. I’d like to get that information rid of records, because I’m trying to list my car for rent on Turo. Thanks
I am writing this reporting on the active the federal safety agency Recall Number 23V334, which includes my vehicle. As per the federal safety agency's site, an online complaint can be filed if the manufacturer is unable to remedy this safety recall for the vehicle in a timely manner. The recall was issued on May 10, 2023. Today it is February 2, 2024, and is almost a year since the notice. This amount of time for a safety defect that could result in "injury or death to vehicle occupants" is completely unacceptable. Our family purchased this vehicle in 2015 after the birth of our 2nd child. We chose a Chevrolet Traverse because at the time, it had one of the highest safety ratings for an SUV on the market. This is the number one requirement we have when purchasing a vehicle, and we did so with our growing family in mind. Every single day, I navigate snowy, icy, treacherous roads in Alaska with my three young children - ages 6, 8, and 10, in the vehicle along with their friends . I also suffer from anxiety. The stress and anxiety that this recall has put on my life as it threatens my family on a daily basis is intolerable and needs to be resolved. We have discussed selling the vehicle to purchase something safer as we continue to wait on the resolution, but we will be unable to sell the vehicle to a dealer due to the recall. Additionally, we refuse to sell to another family or driver due to the ethical issues that would arise with this. We also would face a significant financial shortfall by not receiving the necessary return on investment of our purchase due to this defect. I understand that there need to be parts available for the remedy, but given the scope of this issue, all further manufacturing of airbags or focus on other issues should be put on hold until the parts are manufactured to resolve this safety issue. As an oversight body, please put pressure on GM to resolve this issue immediately, and allow families to go back to living their fullest lives without fear of death.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am filing this complaint in regards to recall N232404980. The manufacturer, in my opinion is taking its sweet time in manufacturing replacement part.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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