When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I can provide pictures, but the upload link would not work for photos even after converting to proper size and file type. I have the collision report number but not the actual report on hand just yet.
2019 Chevrolet Traverse: ball joint or control arm failure
7 of the 412 complaints about the 2019 Chevrolet Traverse describe ball joint or control arm failure.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Ball joint or control arm failure by model year
- 20241
- 20211
- 20197
- 20181
- 20171
- 20131
- 20112
- 20102
- 20092
What owners say
When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I have the collision report number but not the actual police report on hand just yet.
Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, linkage, lower control arm, and tire, rear fender, the pillar and hingers between the front and rear door, steering gear and linkage. In spite the of violence of the accident, none of the airbags deployed, especially the driver's side airbag which allowed the driver's head to contact the driver's door window.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds over a bumpy road, the vehicle made an abnormal clunking sound. The contact stated that the sound became louder over time. The vehicle was taken to the dealer, where it was diagnosed. The dealer determined that the front lower control arms and the front suspension sway bar links needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 58,000.
Recall number N192211320 ( Left Front Lower Control Arm Ball Joint Not Seated ) Chevrolet is refusing to fix this issue, saying that it's not a safety recall. This issue can effect the steering control and its very evident thats its a safety issue. They're saying this recall expires with the base warranty. This is a clear attempt to circumvent the law, by not classifying this as a safety issue.
The Sway bar/Control Arm broke up near the engine without cause. It appears metal fatigue or manufacture defect caused same. It's failure led to CV Joint and other damage. This was discovered during a changing of tires. I don't know how long it had been broken as no obvious signs were readily apparent and my wife said it drove normal. There was no accident or other impact that would have caused same.
Tl* the contact owns a 2019 chevrolet traverse. The contact stated that the control arm failed and was replaced at felix chevrolet (3330 s figueroa st, los angeles, ca 9000, (213) 290-1925). Also, while driving, the vehicle made an abnormal loud noise coming from the front driver's side. When fueling the vehicle, the tank would not fill up. In addition, while the vehicle was in reverse, the brake pedal became difficult to depress. The contact stated that the vehicle was taken to the same dealer three times, but was not diagnosed. The failures recurred. The manufacturer was not made aware of the failures. The failure mileage was approximately 12,000. The VIN was unknown.
Service bulletins that may apply
- This service bulletin provides information on Wheel Alignment Specifications, Requirements and...
- This service bulletin provides information to dealership personnel on diagnosis and replacement of shock...
- Suspension
- Suspension
- This service bulletin provides technicians with updated information to help identify the differences...
- This technical bulletin provides a procedure to modify the rear suspension rebound pin and reinstall to...
- This engineering informational bulletin is requesting information on noise heard from the rear shock absorber.
- This technical bulletin provides procedures for How to Determine if Wheel to Rotor Interface Click Noise...
Related recalls
No recalls on record for this model year.
Questions about the 2019 Chevrolet Traverse ball joint
Is ball joint or control arm failure a common problem on the 2019 Chevrolet Traverse?
7 of 412 owner complaints about the 2019 Chevrolet Traverse (2%) mention ball joint or control arm failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Chevrolet Traverse?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Chevrolet Traverse
Check engine light 29Shudder 15Jerking 14Stalling 13Transmission failure 12Battery drain 10Seat belt 8Hesitation 6
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