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Chevrolet Traverse door locks problems

20 of the 5,527 owner complaints about the Chevrolet Traverse describe doors won't lock, open or latch, most of them for the 2010 model year.

owner complaints
20
worst model year
2010
typical repair cost reported
$700
typical mileage
87,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2025
    1
  • 2022
    1
  • 2020
    2
  • 2019
    3
  • 2018
    2
  • 2017
    1
  • 2016
    1
  • 2015
    1
  • 2014
    1
  • 2013
    1
  • 2012
    3
  • 2010
    3

What owners say

Filed Sep 10, 2026 · Electrical, Transmission · AZ

While parking the vehicle, after putting the transmission lever to park, and turning off the ignition, the doors unlocked and I started to exit, at that moment the vehicle started to roll backwards. I was able to avoid running over myself and got back into the driver's seat when I saw a "shift to park" message on the dashboard display. It took multiple cycles of restarting and stopping the engine and shifting to park to actually have the transmission shift to park. The problem continues and is becoming much more frequent and taking more attempts to actually put the car in park. This is obviously a safety issue, because drivers may exit their vehicles and may or may not realize that the ignition is on, that the battery can run down and strand them, possibly in a dangerous location, or the vehicle can move, injuring themselves or others. Also the door locks won't work. This is a well-known problem among multiple General Motors models. It is a systemic design flaw of the switch, not a random breakdown and not caused by abuse or misuse. Some vehicles have been recalled, some of the same model and year as mine. But, the recalls are specific according to VIN, and yet for some unknown reason, my specific VIN is not recalled. The problem is known and well documented. The solution is known. The safety problem is known, but apparently only if the VIN is in a certain range. All VINs matter. I will take my vehicle to an authorized dealer for repair. But there should be a recall and repair for all vehicles with this known (defective by design) switch. Also there should be full reimbursement to those who have already paid for repairs.

Filed Jun 14, 2026 · Brakes, Electrical · NC

My 2019 Chevy Traverse prior to "The Storm" when I left work and approached my vehicle someone left a not in my windshield wipers stating that my horn was honking every 15 seconds it was a long shift so by the time I got to my vehicle my battery was dead. I got a jump from a co-worker allowed my alternator to charge my battery, and it was fine (so I thought). Then the day after "The Storm" happened, my Traverse went haywire displaying multiple signs of electronic failures while driving on a major highway: Service ESC, ABS disabled, Traction control disabled, Power steering disabled, Horn honked continuously, windows won't roll down, Key fob unresponsive, Manual lock/ unlock switch unresponsive, A/C on but doesn't blow cold, infotainment system on, Cluster Hazard light indicators on but lights aren't illuminated, Windshield Wipers on max speed unprompted while spraying continuously. I pulled over, placed the vehicle in "park", turned the vehicle off, safely exited to realize my vehicle was still running, got back into the vehicle where I was greeted by a prompt that said to place the vehicle in park to turn it off. I attempted to shift but it was immovable, called a tow truck. Every time after dealership visits/ repairs my vehicle shutoff while moving. It's been to the dealership 3 times (4 to include tomorrow) I've also connected an OBD2 Scanner to run a diagnostic after the last visit and these faults appeared almost instantly. Work done so far: x2 BCM replacements (w/ flashed software) x1 Battery replacement x1 Keyless Entry Module replacement x1 Driver door lock/unlock switch replacement x3-->4 tow trucks Over $3,000 in expenses

Filed Mar 8, 2026 · TX

Electric door lock of front passenger door does not unlock door. Plunger tries to move up when energized but stays in locked position. Door design does not include mechanical key unlock override. A first responder would need needle nose pliers to lift up the door lock stem. This failure puts any passenger at risk of delayed exit. The left rear passenger door had this failure may 2024, no prior symptoms. The driver door had this failure a few months later. Each repair costs over $700, dealer is aware of these failures. No warnings of this failure visible. No inspections made other than dealer

Filed Oct 2, 2025 · PA

The front passenger door does not open from the interior causing passenger to be trapped within. The only way to open passenger door is from the exterior. I took Traverse to GM dealership on September 30, 2025. GM dealership removed door panel, and stated the front door lock cable was not attached to door handle assembly. Traverse was repaired on October 1, 2025. The charge was $199.99 plus tax. I purchased this car used in July 2024.

Filed Sep 25, 2025 · Brakes · TX

my wife was driving and she got warning lights for "brake assist failure" "speed limited" and "Service ESC". Brake pedal went all the way to floor and she came to a rolling stop. She couldve been in a accident if there were vehicles in front of her and it was also near a school bus stop. We recieved the vehicle from the shop a week ago today for other issues. (onstar). Was also in shop at dealership prior to that for coolant leak, a/c failure and a loud humming noise. Also door latch to rear hatch.

Filed Jan 31, 2025 · Electrical, Transmission · SC

I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.

Filed Nov 2, 2024 · Suspension · PA

1)Both rear TOW LINKS were found to fail state inspection and were replaced. The vehicle only has 22,000 miles on it Dealer said this a common issue with this model vehicle (2019 Chevy Traverse). 2) Shift to Park. Vehicle displays this error message and does not allow the vehicle to completely shut down, aux mode, which the radio stays on and doors will not lock. Have to start and shut off vehicle until the “Shift to Park” error message goes away. Dealer said wiring harness is on back order snd could not be repaired until parts are available. Dealer charged $178.00 for diagnostics and agreed there is an open and intermittent circuit causing this issue.

Filed Jul 13, 2024 · Acceleration, Electrical · NE

While driving my car, the instrument panel just went blank. My gages all read 0. No speedometer, no battery voltage, no fuel level. The driver information center also shut off. Blinkers would not work, door lock/unlock button did not work after stopping the car. The engine never felt like it lost power and my car would still drive but I could not signal or see how fast I was going.

Filed Jun 27, 2024 · Electrical · WI

Car battery drained after it sat unattended for 3 days. A jump-start started the car normally and it functioned normally until turned off. Once turned off, the hazard lights would randomly turn off/on, the door locks would randomly lock/unlock, and the parking lights would randomly come on. Replacing the primary battery had no effect. Outcome: Due to seemingly poor design, a drain pipe passes over the BCM (Body Control Module) and drips water directly into it. The mechanic indicated that this is a known issue to Chevrolet, but I do not see any information in the federal safety agency about it. Hefty replacement part/labor cost.

Filed Mar 18, 2023 · Driver assistance · WI

gm issued a warranty extension/ service bulletin for the rear blind spot modules for water intrusion which can cause the airbag light to illuminate as well as shut off other features of the vehicle on the gmc acadia and other models while excluding the traverse, which is essentially the same vehicle as the traverse. the vehicle listed above is currently experiencing the blind spot module failure, which in turn is causing thee vehicle to stall unexpectedly, blinkers do not function intermittently, remote start does not function intermittently, door locks do not function unless locked from inside the vehicle intermittently and will not start intermittently. all of these concerns are alleviated by replacing the blind spot modules.

Related recalls

No recalls on record for this model year.

Questions about the Chevrolet Traverse door locks

Which Chevrolet Traverse years have doors won't lock, open or latch problems?

The model years with the most reports are 2010 (3 complaints), 2012 (3 complaints) and 2019 (3 complaints).

How much does it cost to fix doors won't lock, open or latch on the Chevrolet Traverse?

Owners who mentioned a price put the repair at about $700 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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