What component or system: The touchscreen exterior lighting menu (Off, Auto, parking lights, headlights). It opens from a small sun-shaped icon beneath the volume knob. All exterior lights can be turned off with a single tap while the vehicle is moving. Nothing failed mechanically. The vehicle is available for inspection on request. How safety was put at risk: On October 11, I was driving about 65 mph at night on a very rural, unlit stretch of I-86 with heavy deer activity. My front seat passenger tapped the touchscreen looking for the control to turn adjust or turn off the interior lights beneath the dash and on the infotainment system, which were distracting on the dark road. He selected Off in the exterior lighting menu. All exterior lights went out instantly. They were restored by selecting Auto. Losing all exterior lighting at highway speed on a dark road puts the driver, passengers, and other motorists at serious risk of a crash. Reproduced or confirmed by a dealer: No. This can be reproduced by selecting Off in the lighting menu. Inspected by manufacturer, police, insurance, or others: No. Warning lamps or messages beforehand: No warning lamp, chime, message, or confirmation prompt of any kind. The lights simply went dark. The icon is also not clearly labeled as a lighting control. Requested action: I ask that the manufacturer consider requiring a confirmation step, or disabling the Off option while the vehicle is in motion.
Chevrolet Traverse headlights problems
54 of the 5,526 owner complaints about the Chevrolet Traverse describe headlights failing or too dim, most of them for the 2014 model year.
- owner complaints
- 54
- worst model year
- 2014
- typical mileage
- 65,000
By model year
Often reported together
Stalling 5Check engine light 4Wipers 3Adaptive cruise 3Power windows 2Loss of power 2Jerking 2Fire or smoke 2
Trouble codes mentioned
P0496 1P0300 1
What owners say
When placing the vehicle in park, whether it’s on a flat surface or an incline, the SHIFT TO PARK notification displays. In addition, the nonfiction chime rings consistently until the gear shift is realigned or until it stops on its own. During this ringing period the headlights won’t go off and the ringing last anywhere from 5 to 20 minutes. The longest time recorded was 20 minutes. Once the ringing finalizes, there is still a possibility that the start/stop button has to be pressed manually so the headlights will completely turn off.
The contact owns a 2025 Chevrolet Traverse. The contact stated while driving approximately 70 MPH, the vehicle shifted into LIMP Mode, causing the vehicle to decelerate unintendedly. During the failure the headlights and the interior lights flashed and flickered, and the ABS, traction control, and several unknown messages were displayed. While depressing the brake pedal, the brake pedal extended to the floor and the vehicle failed to immediately stop. The vehicle was later towed to the local dealer who recharged the battery and performed a software update to the Crucial Control Module. The contact stated that three weeks later the same failure had reoccurred. The local dealer and manufacturer were notified of the failure. The failure mileage was 9,995.
19 Sep 2025. The headlights turn off at night while driving. With the switch in the "auto" position, I turned the switch to "off" then back to "auto" and they came back on for a short period of time. They turned off again, I turned them to "on", they came back on for a brief period. I had to keep switching the headlight switch from "on" to "off" and back to "on" every 20 to 30 seconds (estimated) to keep driving. The dealership could not schedule a diagnosis until 8 Oct 2025. This is a potentially fatal issue.
This vehicle was advertised as having the Super Cruise feature along with "following distance indicator", "forward collision alert", "lane keep assist with lane departure warning" and "intellibeam" (auto headlamp dimming feature). We purchased the vehicle expecting all of these to function. When we took delivery and went on our drive with the salesman so he could explain all the features, we found that the Adaptive Cruise Control and the Super Cruise would not work at all. We thought maybe we were trying to engage it incorrectly, so the salesman advised he would check into it the next day (we took delivery after regular service hours) and get back to us. We took the vehicle home. Upon driving the next several days, the Forward Collision Alert malfunction indicator light came on in the driver information center. We had made an appointment and took the vehicle to the dealer. We were advised that bulletin #PIT6167A was issued by GM on 6/20/2024 stating "Super Cruise Unavailable" and it was a known problem and at the time there was no fix. We were advised by the Dealer that the issue was a software engineering issue that GM does not have a solution for repair. GM allowed this vehicle to be sold knowing that the Automatic Driver Assist (ADAS) safety systems on this vehicle would not function at all. We knew the Adaptive Cruise Control and the Super Cruise systems would not work, but we found out on the road in the dark that the "Intellibeam" system was not working when oncoming traffic started flashing their bright lights. This was a safety concern. This was very irresponsible of GM to sell these vehicles with ADAS issues. How did this vehicle pass the quality control process at the factory? Research shows there are other models affected. Today I learned that there is a newer version of the GM service bulletin (new number is PIT6167C) that states there is still no repair process for the Super Cruise (and other affected ADAS systems) available yet. GM refused to buyback.
The head front left head light has had to be replaced 3 times in 3 months same for the left turn signal. Another issue I have is each time I put gas in, the car gets stuck trying to turn over Until I pump the gas.
Headlights , especially high beams are positioned too high. High beams literally illuminate treetops without placing even one lumen of light on the surface of the road. Dealer claims lights meet manufacturer specs and won’t/can’t adjust them.
On March 4, 2023, I purchased a 2015 Chevrolet Traverse from Landers Chrysler, Dodge, Jeep, Ram located in Norman, Oklahoma. Before actually purchasing the vehicle and after inspection it was stated to the dealership that the [XXX] would not purchase the vehicle with the various problems notated before purchase. After receiving a verbal agreement that the problems would be fixed my wife and I signed the contract. My wife and I took the car to Lawton Oklahoma from Mach 4 to March 8 when we were to return the vehicle for repairs. Then on March 17, 2023, we picked the vehicle up from Landers after repairs. After leaving Landers Chrysler and then getting onto HE Bailey Turnpike the vehicle’s check engine light came back on, and the passenger headlight was out again. However, on March 20, 2023, [XXX] wrote a letter to Landers Chrysler with several complaints which needed to be rectified. •RE: Failure to disclose material information, and/or making a false representation of a present or past material fact such as a diagnostic trouble code: (Catalyst System Efficiency Below Threshold [possible needed repairs] 2015 Chevrolet Traverse) known to dealer, and by the dealer’s failing to disclose such information involving the vehicle's history to a recent purchaser, and Lending Institution. Landers Chrysler did fix the problem with the check engine light, but refused to fix the front headlight problem, and told the [XXX] that since they had a service contract, that should cover the headlight situation. However, that is not the case. The service contract does not cover headlight problems, and Classic Chevrolet where the vehicle is now located wants to charge me over $2000 to fix the problem. Although my wife and I thought that the headlight was fixed, it was later learned that it was not. I sincerely believe that Landers Chrysler knew that the headlights and possibly light switches had serious problems, then sold the vehicle knowing this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
On 02/24/2023 in the middle of a storm our Headlights suddenly going out for a few hours while driving the car when the knob is on AUTO. Had to turn them on manually. Then the next day we turned the car on they worked just fine. A couple hours later they went out again. Today 02/26/2023 they’re working again. This is a safety issue.
Driving home tonight there was a car in front of me so my low beams were on. I saw a deer approaching from the right side of the roadway while at the same time dropping down into a small dip in the road and because the headlights are so low I lost sight of the deer as it was then in the shadows with no illumination because the headlights were now facing further downward. I had to turn my high beams on coming to a complete stop to then see the deer to avoid hitting it. This is very unsafe. Small hills and dips cause you to lose sight of the road up ahead at night.
Related recalls
No recalls on record for this model year.
Questions about the Chevrolet Traverse headlights
Which Chevrolet Traverse years have headlights failing or too dim problems?
The model years with the most reports are 2014 (7 complaints), 2009 (6 complaints) and 2012 (6 complaints).
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