While driving 40mph vehicle seemed to shift gears while in drive gear. While vehicle was in motion, vehicle would not steer (steering wheel locked) and would not accelerate. Vehicle was unable to turn. Vehicle behaved as if it was in parked gear, even though it was in drive gear and in motion. While trying to stop, I was unable to steer, but was able to run off the road into a parking lot. Once stopped, moving gear shifter did not seem to switch gears. I tried putting the gear shifter in park, or reverse and nothing happened. Vehicle would not let me turn the wheels and would not go forward or reverse. Error lights illuminated were malfunction indicator, stabilitrack, park, and power steering light. Chevrolet informed of issue. Chevrolet refused to fix vehicle. Vehicle only has 40,510 miles. Chevrolet refuses to admit it has a problem with transmissions or power steering in these vehicles. I am lucky I was able to make it into a parking lot and not run into anyone or anything. *as the consumer stated the problem was the engine control module which was replaced with a new part.
2015 Chevrolet Trax transmission complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
The vehicle will stall while driving and not turn back on unless the vehicle is in park and the key is taken out and put back in. This is a severe safety hazard as it has almost caused me to crash multiple times and the dealership says they cannot find anything wrong with it.
Vehicle rolls backward in drive causing near collision. I was operating the vehicle on several occasions on a slight incline and the gear selector in drive, the vehicle shifts to neutral causing the vehicle to roll backward when the brake is released and on 2 occasions causing a near roll back rear to front collision.
Chevrolet has repeatedly stated that the transmission on the trax is operating as designed when it allows the vehicle to roll backwards on any sort of incline, however chevrolet advertises the trax as having hill start assist, which automatically applies brakes for up to 2 seconds between when a driver takes their foot off the brakes and applies it to the accelerator. The vehicle does not do this at all. The transmission allows it to roll fully backwards, despite what chevy advertises and states in the vehicle manual.
The vehicle's transmission is dangerous. It frequently causes surging when braking or creeping in traffic, that can cause unintended surges into the vehicle in front of you. The transmission also shudders when creeping in traffic, which can also cause the vehicle to surge forward unexpectedly. Gm has refused to acknowledge that it is an issue.
( first complaint)when in gear on a hill the vehicle starts rolling back ward for no reason I now have to drive with two feet (second complaint) my rear view camera you can only see 3/4 of the pictuer the part is blacked out. (third complaint) the oil thins very fast had htree oil changes less than sixmonths. This vehicle has been back to the deal 4 times the fourth time they told me it was the (incline brake) and the only way it could be fixed is I would have to get a new vehicle because it was built in and no way they can fix it. The camera issue they said it met gm an chevrolet specs so nothing was going to be done abour it. There are serious issues with all my complaint I am not trying to be a stastic of a recall vehicle. I am send attatchments of the dealerships demials of the problems existing. Please see attatchments I was wondering if I should get the news media involved because I see complaints and no investigations done on any of theses matters. [xxx]. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* the contact owns a 2015 chevrolet trax. While at a stop on a slight incline, the vehicle rolled back. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the remedy was unable to be provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
Tl* the contact owns a 2015 chevrolet trax. The contact stated that while on an incline with the brakes engaged, the vehicle rolled backwards without any warning. The vehicle was taken to the dealer. The technician diagnosed that the failure was due to a sleep mode program in the transmission. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 2,385.
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