2016 Chevrolet Trax: steering wheel locks up

6 of the 120 complaints about the 2016 Chevrolet Trax describe steering wheel locks up.

owner complaints: 6
of this car's complaints: 5%
typical mileage: 50,000
recalls: 0

Is there a fix? 25 service bulletins cover this area of the car. See below

Steering wheel locks up by model year

2025
1
2024
1
2019
3
2018
2
2016
6
2015
3

What owners say

Filed Dec 12, 2019 · Steering · 115,749 miles · IL

Tl* the contact owns a 2016 chevrolet trax. The contact stated that the steering seized in the middle of traffic when the contact attempted to turn the vehicle. The contact stated that the vehicle had a recall inspection performed for the same failure at jack schmitt chevrolet of o'fallon (127 regency park, o'fallon, il 62269, (618) 628-2500). The vehicle was not repaired at that time. The dealer stated that they would have to wait until monday to look at the vehicle again and they had no loaner vehicles. The contact even checked with another dealer and was informed to take the vehicle back to the original dealer to close out the repair. The manufacturer was not contacted. The failure mileage was 115,749.

Filed Mar 11, 2019 · Driver assistance, Fuel system · 59,000 miles · NY

Chevy sucks. Bought my 2016 chevy trax in september 2015. It's been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure it's a module. I brought it to my regular mechanic who has a relationship with another chevy dealer so I could save on labor, they have it for another 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and it's the same problem! They replaced the battery, and still the problem is still occurring and the dealer cannot figure out what is wrong. This is chevy's [xxx] product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. I've made 3 car payments in the last 90 days and still don't have a car to drive. I will never buy a chevy again! Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Oct 24, 2018 · Steering · 50,000 miles · AL

Tl* the contact owns a 2016 chevrolet trax. When the contact started the vehicle, the steering wheel seized and was unable to be turned. The dealer (headquarter nissan, 1725 whittlesey rd, columbus, ga 31904, (706) 225-8100) stated that they did not have the tools to diagnose the failure and suggested taking the vehicle to a chevrolet dealer. The manufacturer was not contacted. The vehicle was not diagnose or repaired. The failure mileage was 50,000.

Filed May 30, 2017 · Electrical, Engine · RI

The key was barely bumped while in the ignition and driving on a high speed road twice and the key turned to the off position so my steering wheel locked up to the point I can barely get to the side of the road to safely put the car in park to restart it. Having a baby in the backseat too both times made it a very scary situation

Filed May 8, 2017 · Steering · 2,000 miles · CA

Tl* the contact owns a 2016 chevrolet trax. While driving low speeds, the steering wheel seized without warning. When the contact turned off and restarted the vehicle, it operated normally until the failure recurred. The vehicle was taken to a dealer, but the issue could not be duplicated. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 2,000.

Filed Mar 7, 2017 · Steering · 10,500 miles · MI

Steering wheel locked up (cannot turn) while driving.