The informant system stopped working. Sometimes it goes snowy, then comes back on. Sometimes, especially in hot or cold weather, it goes black. It also effects my my phone connections like my GPS. The screen tells me “can not connect to server”. I travel a lot so all this is very frustrating. I was told it would be around $2000.00 to fix. Also the 2020 Trax I was told has a recall for the same issue, again very frustrating.
2019 Chevrolet Trax electrical complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
I have already said what happened and when and outcome it for some reason kicked it out made me start over. I'm attaching a report. I previously last month reported this vehicle
Car lost power and ran rough to the point of shaking even after dealer repairs were attempted and reported as finished.
The instrument cluster failed at approximately 21,100 miles in September of 2022. Every indicator lights up but doesn't function. The radio and reverse camera work sometimes but not for long. The part is on back order. The dealer has no idea when it will arrive. When I drive, I don't know my speed and I don't know if my safety systems are working.
The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 10 MPH, he stopped at his mailbox and inadvertently left his key fob and keys at the mailbox. The contact stated he was able to drive to run several errands however, after stopping and turning off the vehicle, he realized that he had no key fob. The contact attempted to start the vehicle and saw the message that the key fob was not detected. The contact made a second attempt to start the vehicle, and the vehicle started up. The contact was able to drive the vehicle with no key fob to his residence. The contact retrieved the key fob from his mailbox. The contact stopped and turned off the vehicle and was able to restart normally. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 35,853.
I went to my mailbox in the trailer park where I live and I got my mail and I left my key in the mailbox drove all the way to the gas station without my remote shut my car off pumped gas it said I could not detect remote and it still let me start the car and I was able to drive home and get my key from the mailbox that I left it at
A/C stopped working suddenly; instrument panel cluster not showing anything- looks like something is shorted out; usb ports hot to touch Diagnosed at Chevy Dealership: A/C hose from condenser to compressor has melted completely, as the hose was lying ON the transmission. Clips to hold hose away from engine parts is missing Instrument panel cluster needs a new circuit board and new USB ports Safety: PA has had the hottest days and I had no A/C Odomoter/tire pressure/oil percentage not readable as instrument panel cluster is not on. Ever
I'm having a problem with my catalyst converter in my vechiclw the dealership is on back order and the parts departments at the muffler shops here in Atlanta,ga won't order them because they said it's an consistent problem with these cars! So I'm stuck paying a car note on a car I can't even get an emissions for because of this issue! My radio also blanks out and I'm unable to turn the volume up or down even sometimes I'm unable to listen to my radio in my car when will this matter be recalled and took care of?
Air conditioning compressor failed, took to a GM dealership service center and was informed that the AC compressor failed at a weld joint, most likely due to an improper weld. This happened during the intense heat wave this summer (Tennessee Summer 2022) and my air conditioning failed, causing incredibly hot climate conditions in the car, which I had no substitute that I could drive during 100 degree weather. Symptoms had occurred previously, beginning as soon as I purchased the vehicle (but did not realize it was a symptom until the unit went out.) I smelled a chemical smell anytime the air conditioner was running and just believed it to be a normal occurrence, as well as any time I went a long distance using the ac, it would stop working. I brought this to a dealership but they were unable to recreate the problem due to the length of time that it took for the problem to occur while driving, so was never completely investigated. The air conditioning completely failed on a long distance drive from Memphis, TN, to Houston, TX.
Had issues with a burning plastic smell when initially turning on blower fan to distribute heat in vehicle for about 8-10 weeks. Had vehicle in for service 3 weeks after issue began. Mileage approximately 48,000 miles. Nothing found by service techs. Paid for oil change and vehicle returned to me. Advisor recommended returning vehicle anytime I smelled the odor however I live 30 minutes from dealership and smell would only last momentarily for approximately 1 minute and smell would dissipate. Yesterday at the 10 week mark of the odor occurring on a daily basis of using the heater blower fan it stopped working leaving no option to get any heat in the vehicle cabin. Took to dealership, they indicated today heater fan was pulling too much amperage and caused other heating components to burn out/ melt. This could have caused a vehicle fire and I was lucky it did not happen. Don’t feel lucky.!Had to pay $600 for repair out of my pocket that I feel not my fault. Uncovered repair under 3 yr 36000 mile Chevrolet warranty. VERY DISAPPOINTED!!
For over a year now, I have have issues with electrical problems. Bluetooth ringing, screens blacking out, locks unlocking and locking along with car stalling
Its shut off on me twice. Now the radio has shut down blank screen. Came back up after hour driving and shut the car down it came back up but its not clear.
Went to dealership for oil change. Told to pull car up into bay. When turning car back on the dashboard lite up claiming issue with power effecting steering and brakes. They performed a diagnostic test and found no issue. Told me if it happens again let them know and I should pull over to the side of the road, with my flashers on, and turn the car off which would trip it. I only leased this car in march 2019 with 79 miles. There has already been one recall on this make and model.
Vehicle is just over 300 miles and the LED display has stopped working. First it went white and now is completely dark. No back up camera either.
Tl* the contact owns a 2019 chevrolet trax. The contact received a recall notice for the federal safety agency campaign number: 19v312000 (suspension). Ganley chevrolet (13865 brook park rd, brook park, oh 44142, (216) 586-5804) stated that the part was not available and would be ordered in july of 2019. The dealer stated that they would call the contact back, but never did. The contact also stated that the heating and cooling components would not function properly and it took an excessive amount of time to cool or heat the vehicle. Also, the accessories would not charge her devices. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 300.
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