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Chevrolet Trax no deployment problems

31 of the 1,013 owner complaints about the Chevrolet Trax describe airbags did not deploy in a crash, most of them for the 2015 model year.

owner complaints
31
worst model year
2015
typical mileage
21,723
Is there a fix? There is 1 recall for this area of the car. See below

By model year

Often reported together

Fire or smoke 1Ball joint 1

What owners say

Filed Jul 14, 2026 · Airbags · 11,000 miles · OH · crash · 1 injury

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 25-35 MPH, the front center of the vehicle crashed into the center rear end of another vehicle; however, the air bags failed to deploy. The contact was distracted by an ambulance approaching and did not notice that the vehicle in front had braked. No warning lights were illuminated. A police report was filed. The contact sustained a fractured rib, struck her head on the steering wheel, had a nose bleed, laceration to the lips, and bruised cheeks. The contact previously had rib surgery, which the doctors were concerned about due to the impact. Medical attention was needed. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The vehicle was towed to a tow yard to be diagnosed; however, the vehicle was not yet diagnosed. The mechanic stated that the vehicle might be a total loss, but the insurance company had not yet declared the vehicle a total loss. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

Filed Jul 10, 2026 · Airbags · 101,000 miles · KY · crash · 1 injury

The contact owns a 2021 Chevrolet Trax. While the contact's spouse was driving at an undisclosed speed, the vehicle was involved in a crash. While the driver was attempting to avoid striking a deer, the vehicle crashed into a barbed wire fence. The air bags did not deploy. In addition, the contact stated that the engine detached from the vehicle after the crash. The vehicle was towed to a local tow yard. The driver was transported to the local medical center. The driver sustained injuries to the neck and the middle of the back and burns on the left side of the neck from the seat belt. A Police report was filed; however, the information was unavailable. The vehicle was not inspected by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.

Filed Jun 14, 2026 · Airbags, Seat belts · NY · crash · 1 injury

I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident.

Filed May 6, 2026 · Airbags, Body · OH · crash

Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.

Filed Feb 23, 2026 · Airbags · CA · crash

I was in an accident and the seatbelt pretensioners activated but my airbags did not deploy. When i got my vehicle inspected the shop noticed my airbag system needed to be replaced saying the airbag diagnostic module, right & left front air bag impact sensors needed to be replaced. The impact of my vehicle was very minor and could not have damaged the airbag diagnostic module internally. I do believe this was a preexisting issue and it has just now been noticed when my car had to be thoroughly inspected.

Filed Jan 31, 2026 · Airbags · VA · crash · 1 injury

I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.

Filed Nov 3, 2025 · Airbags · 33,526 miles · IL · crash · 1 injury

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately at 65 MPH when a deer suddenly jumped out from the side of the road, causing the contact to hit the deer with the front driver side of the vehicle. The air bags did not deploy. The contact had received back injuries, but no medical attention had been sought. The contact stated they may need to seek medical assistance. A police report was filed. The vehicle was towed to the insurance company. The vehicle had not been diagnosed or repaired. The contact stated they believed the insurance was considering totaling the vehicle. The manufacturer was not informed of the failure. The failure mileage was 33,526.

Filed Oct 24, 2025 · Airbags · 8 miles · KS · crash · 1 injury

The contact's mother-in-law owns a 2024 Chevrolet Trax. The contact stated that while driving 8-10 MPH from a stop sign, the vehicle was T-boned by a truck driving 30-35 MPH. The contact stated that the front end of the vehicle sustained significant damage, but the air bags did not deploy. There was no warning light illuminated. The contact hit the head against the front driver's side door and the steering wheel. The contact sustained migraines. The Emergency services examined the contact but the contact did not seek medical assistance. The vehicle was towed to a tow lot and had not yet been evaluated by the insurance company; however, the contact stated that the vehicle could be totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Filed Sep 29, 2025 · Brakes · 14,700 miles · MO · crash

The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver briefly lost control of the vehicle, only coming to a complete stop after colliding with the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic but instead returned to the rental company. The contact was unaware whether the vehicle was repaired. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 14,700.

Filed Apr 21, 2025 · Airbags · 40,000 miles · OK · crash · 2 injuries

The contact owned a 2024 Chevrolet Trax. The contact stated that while his girlfriend was driving through an intersection at 20 MPH, another vehicle ran a red light and crashed into the vehicle, causing a T-bone impact. The air bags did not deploy upon impact. The other driver was treated for an arm injury(arm unknown) by paramedics on the scene. The next morning, the contact's girlfriend went to a doctor, where she was treated for both back and neck pain. A police report was filed, and no property damage was reported. The vehicle was towed to an independent mechanic, where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 40,000.

Related recalls

Air bags: air bag/restraint control moduleReported November 1, 2018 · 12 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Risk
If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
Remedy
GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300 and Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 18365.

Recall number 18V774000 · Recall details

Questions about the Chevrolet Trax no deployment

Which Chevrolet Trax years have airbags did not deploy in a crash problems?

The model years with the most reports are 2015 (8 complaints), 2016 (5 complaints) and 2017 (5 complaints).

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