2004 Chevrolet Venture: wrong fuel gauge reading

Filed Jun 14, 2014 · Fuel system · 111,864 miles · NV

Fuel gauge wouldn't measure, and the car when stopped, quit... The fuel gauge had been intermittently not measuring gas correctly, (I even filled a complaints with 2 gas stations thinking it was their gas pump that was wrong.) this was an ongoing problem over a long period of time. Then the car had to be towed to my residence... I live in a desert and it's very hot, the towing company suggested the fuel pump went along with the fuel pressure gauge. So I had to have them replaced....I have never had this kind of problem with other makes of cars.

Filed Nov 26, 2013 · Fuel system · 97,000 miles · MA

Gas gauge does not accurately reflect fuel. It jumps wildly at times from full to empty and back to full. It often shows 3/4 of a tank when it is actually near empty. I had to begin tracking my mileage to ensure I do not run out of gas. Gas light goes on and off but usually coincides with an empty reading. And this is not covered under any warranty. When this started happening I ran out of gas with 2 small children in the car in winter due to gauge said 1/2 tank...

Filed Sep 15, 2013 · Fuel system · 150,000 miles · TN

Gas gauge does not accurately reflect fuel. It jumps wildly at times from full to empty and back to full. It often shows 3/4 of a tank when it is actually near empty. I had to begin tracking my mileage to ensure I do not run out of gas. Gas light goes on and off but usually coincides with an empty reading.

Filed Jun 17, 2012 · Electrical, Fuel system · 110,996 miles · IL

We bought the van used from a dealership about a year ago. The van was fine at first but a couple of months after we bought the van the fuel gauge fluctuated. The fuel gauge was at half, it went to empty then full and back to half, all in one motion. I thought it was odd but never had a fuel gauge do that to me before. After that the fuel gauge would fluctuate periodically but would always go back to were it was before it fluctuated. We figured as long as it went back to were it was before it fluctuated then we would just deal with it. Boy, were we stupid for thinking that it wasn't going to get worse. It eventually got worse and now it reads full(but its not) and just out of nowhere goes to empty and the fuel light comes on. Just last week the fuel gauge read empty, we put $50 worth of fuel in the van. The gauge read full, we did some running around town(we live in a small town) so we couldn't have used much fuel. We went home and was going to leave again a few hours later and when we started the van and got down the road, the fuel gauge went to empty immediately. Its frustrating that the fuel gauge doesn't display correctly. My wife usually drives the van and I don't want her to run out of gas and get stranded somewhere. I've been reading a lot about this problem on the internet and I was just wondering how many people does it have to affect to warrant a recall by gm? Does someone have to get hurt or killed before something gets done? Have always bought gm vehicles(never had any issues) but it doesn't make any sense if gm knew about the problem and decided to do nothing. Now were stuck paying 3 more years on a van that doesn't operate properly. We don't have the money to trade it in for something else and don't have the money to get it fixed. Very frustrating!

Filed Feb 25, 2012 · Electrical, Fuel system · 125,000 miles · NC

The speedometer started acting sporadic not registering speed accurately then stopped working all together also the gas gauge does not register at all since the problem began .the low fuel light does operate as of right now.I have read that alot of venture owners have this problem it is avery expensive repair 500 just for the parts.

Filed Nov 4, 2011 · Electrical · TX

We have a 2004 venture. The speedometer started being erratic for a time, followed by the temperature gauge, and the gas gauge. Now none of them work. The speedometer is stuck on 45 MPH, the gas is over full (straight down) but sometimes moves around at the bottom, but it generally has nothing to do with whether or not I have put gas into the van. The temperature gauge points down and to the left. None of the cluster has worked in over 2 years. I don't understand why this has not been recalled considering the amount of people that I have heard had the same issue.

Filed May 4, 2011 · Electrical · 72,512 miles · MO

February 2009 - beginning of instrument cluster panel failure - gas gauge not functioning. Have documentation at mileage 72,512. Consequence - forced to fill up at every gas purchase and track mileage until time for next fill up for over two years. Never knew for certain how much gas was in the tank - very stressful. November 2010 - continuing cluster panel failure - speedometer malfunctioning until completely out by january 2011. Consequence - unable to tell speed - unwilling to drive the vehicle long distances and full concentration required to judge speeds by other traffic. Taken in march 2011 to local dealer, [xxx], for replacement of cluster panel at my expense of over $550.00 - before I agreed to pay for the repair they assured me that they would flag the old panel for diagnosis into the reason gauges failed as they would be sending it to gm to be rebuilt and resold. They would not give the old one to me unless I paid them for it. The report that I was consequently given of the cause for gauge failures was that the speedometer was stuck at 100 MPH and gas gauge was stuck on empty. I wrote a letter to gm executive and was advised that they would be reimbursing me for no part of the repair cost. I was also told that they had no way of tracking my old panel as I was told by the dealer. I had done extensive research into defective stepper motors and class action lawsuits resulting in partial recalls and knew that they were performing a cover up of other models that were effected. That is why they were not cooperative in determining the cause of my gauge failures. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Feb 2, 2011 · Electrical · 80,000 miles · NY

2004 chevrolet venture. Temperature gauge stopped working, was giving erratic readings, the needle dropped to the bottom of the guage. The needle now operates in reverse, like a mirror image if it was working properly. About a month later, the speedometer gauge stopped working, the needle dropped to the bottom right and stayed there. Currently speed and temp. Gauge not working. Fuel gauge is still operational.

Filed Jan 27, 2011 · Electrical · MI

Gas gauge and temperature gauge do not register at all on my 2004 chevy venture. Had fuel pump replaced as I thought that was initial problem, but then I was told I had an instrument cluster problem.

Filed Nov 24, 2010 · Electrical · 86,000 miles · FL

All 3 of my gauges are intermittently malfunctioning, starting with the temperature gauge and progressing to the fuel gauge and finally the speedometer. They give erroneous readings and often don't reset to zero when turning off the key.

Filed Jul 22, 2010 · Fuel system · 71,390 miles · NJ

Gas gauge reads empty when full or half full.

Filed May 25, 2010 · Electrical · 58,000 miles · FL

I have a 2004 chevy venture van and my temp gauge and gas gauge are not working correctly, never know how much gas I really have and don't know if my van is over heating, the gauge is pointing down and won't reset to cold position. I went on line to research and found many people with the same type van with same problem with the cluster panel,I feel this should be investigated for a recall since there are so many case, and it is quite expensive to repair.