BECM failed reducing propulsion. Known issue with several volts. Yes. Propulsion reduced. No start. Stuck in middle of street. Yes. Confirmed by dealership service department that becm is bad. Check engine, propulsion reduced, shift to park. Started appearing intermittently around 84000 miles.
2016 Chevrolet Volt: won't start
13 of the 171 complaints about the 2016 Chevrolet Volt describe won't start.
- owner complaints
- 13
- of this car's complaints
- 8%
- typical repair cost reported
- $5,000
- recalls
- 0
Won't start by model year
What owners say
The Battery Energy Control Module (BECM) on my 2016 Chevrolet Volt has failed. The vehicle and the component are currently located at my home address and are available for inspection upon request. As of writing this now. This failure caused the vehicle to enter a "reduced power mode" and subsequently resulted in a no-start and no-charge condition. The sudden loss of propulsion power presents a severe safety and crash risk, as the vehicle can lose motive power and stall unexpectedly while in transit. Prior to the complete failure, the vehicle displayed a Check Engine Light and a "Reduced Propulsion Power" message on the dashboard. The local Chevrolet dealership has inspected the vehicle, pulled the associated diagnostic trouble codes, and officially confirmed that the BECM has failed. General Motors has already acknowledged this specific safety defect through Special Coverage Bulletin N232432680, which extends BECM warranty coverage to 15 years or 150,000 miles to prevent sudden loss of propulsion. However, GM corporate and the dealership are refusing to honor this bulletin. They are denying coverage due to an administrative database flaw because my vehicle's under-hood VECI label designates it as an original California (CARB/PZEV) vehicle, GM's system excluded my VIN from the Special Coverage bulletin automation. Furthermore, because the vehicle is currently registered in a non-CARB state (Texas), the original CARB warranty is considered void. GM is using this internal database loophole to deny repairing a documented safety defect.
Battery Energy Control Module Malfunction. It is a known issue with this system failing on the chevy volt. There is a service bulletin on this problem. 18-NA-261 is the service bulletin. The car will not start and when it does start it has loss of power while driving. Chevy is only fixing certain VIN numbers even thou it pulls up the same codes in their bulletin. Chevy only gave extended warranties to certain VIN numbers also. Extra warranty bulletin N232432680. This is a major component for the high voltage battery which drives the vehicle. The dealership wants $5000.00 to repair this.
While I driving in the past week, a warning that "propulsion power reduced" appeared on my dashboard several times. The last time that I had driven the car, the heater would not turn off, and the smell of burnt rubber filled the car and then dissipated soon after. The car would only run in it's gas engine mode, and not switch over to electric mode, as it usually would. The next morning, the car would not start. The dash board would light up as if the car started, but when I shifted into drive, a warning appeared on the dash, "Shift to park", as it would when the car is not running. I could not start the vehicle. After plugging the vehicle in, a warning appeared on the console stating that "Charging is not available". The car was towed to the dealership. Their diagnosis showed that the Battery Energy Control Module had failed and must be replaced. They later confirmed that an electric cable needed to be replaced that was "corroded", but they could not confirm the cause of the corrosion because the cable was disposed of already. After researching online, I found that GM issued a Special Coverage bulletin: N232432680, citing a common malfunction of the Battery Energy Control module in 2016 to 2018 Chevy Volts that "causes a reduced power mode, a no start condition, or a no charge condition." The Special Coverage was to extend the warranty to 15 years or 150,000 miles. After inquiring the dealer about the Special Coverage, they claimed that our car is not covered under the warranty. After calling customer service, they claimed the coverage comes from the federal safety agency, and GM only issues orders by VIN, and therefore cannot cover the issue. After calling the federal safety agency, I was told the special coverage is not a national recall, and is internal to GM. The GM dealership still claims that the control module on our car is not covered under the warranty, and have denied the request for a manager inspection or investigation.
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the federal safety agency, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
My experience is proof for the investigation on “loss of motive power, including a stall, reduced power state, and/or a no-start condition due to the Battery Energy Control Module (BECM).” My safety and the safety of others were affected because the reduced engine propulsion caused me to drive at a max speed of around 50 mph, and eventually the car left my stranded a few weeks later when it would not start at all in a parking lot. The gas engine would run at an extremely high RPM to make up for the failure of battery propulsion. The dealer covered the work under warranty. The work was performed during the pandemic chip shortage in 2022 and my car was at the dealership for two months from about August to October. The check engine light would come on sporadically before the problem started, and when the failure would occur, I would get a “Propulsion reduced” message in the driver screen and the gas engine would kick on to an extremely high RPM even when the car should have been running on battery. Accelerating from a stop to a normal speed would sound like you are flooring down the accelerator to get on a highway on-ramp. I no longer have the paperwork to confirm this, but it was performed at the Fort Collins (Colorado) Dellenbach Chevrolet dealer, it may be possible for me to get the paperwork, but I no longer live in Colorado. The process went all the way up to corporate Chevrolet before the warranty was honored, and I was compensated with company points.
The car has experienced a ‘BECM’ failure, which is very common on the Chevy volt. When it fails the car becomes undrivable and will slow down into reduced propulsion mode. It will not start and required us to have it towed to the dealer. The 2016-2019 Chevy volt BECM issue has been investigated by the federal safety agency and gm. It is a common enough issue that gm has voluntarily issued ‘special coverage N232432680’. This covers the becm failure on 2016-2019 volts for free for up to 150k miles 10 years. We have a 2016 volt with 144k miles so we assumed it would be covered. The dealer said it wasn’t covered based on my vin but they didn’t know why our vin was left out of the coverage. Obviously if they thought our car didn’t have a suspect becm, they were wrong because it failed during the special coverage time. The repair is $2600 and gm will not assist us with this repair. I have attached a copy of gm special coverage and the bill. This seems to be a clerical error that our vin and maybe others were missed despite the fact our car falls right in the special coverage criteria. I believe this should be a full recall or 2016-2019 volts, especially if the becm has failed.
On [XXX], this Volt was towed to the Dealer because the Volt would not start, would not charge, and the engine light was on. The Dealer claimed that the problem was the Chevrolet Volt Battery Energy Control Module (BECM), GM Part # 24296900, which was covered under the GM hybrid VOLTEC warranty (8 years, 100,000 miles). On [XXX], 2024, this Volt (VIN [XXX] ) was towed to the Dealer again because the Volt would not start, would not charge, and the engine light was on. The Dealer claimed that the hybrid battery connectors were corroded, the disconnect relay should be replaced, and the BECM should be replaced again at a total cost of $5,005.58. On [XXX], GM issued special coverage warranty N232432680 (15 year, 150,000 miles) to cover BECM replacements for a malfunction involving the BECM. Plaintiff checked the VIN at the GM Recall and Warranty Center website. The Volt at issue is covered under special coverage warranty N232432680, according to the GM website. Plaintiff asked the Dealer and GM again after [XXX] about warranty coverage for the BECM at issue. GM responded that the bumper-to-bumper warranty expired and that they would provide no assistance. On [XXX], Plaintiff filed a complaint with the local Better Business Bureau (BBB) regarding the BECM at issue. GM responded in writing that the bumper-to-bumper warranty expired and that they would provide no assistance. Plaintiff sought arbitration, but both the local BBB and the BBB Auto Line found that Plaintiff was not eligible to arbitrate with GM due to GM’s program summary guidelines with the BBB. GM breached multiple warranties and failed to provide sufficient repairs, and this Volt has been out of service for more than 80 days. Based on GM’s warranty breaches, insufficient repairs and inconsistent statements, this Volt poses serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
GM issued a special coverage warranty for 2016-2018 Chevrolet Volts that had a BECM failure. However, they did not include all of the Volts. We have a 2016 that has a catastrophic BECM failure. The car won't start and the only indicator was the day before it said the vehicle didn't charge. This appears to be the same issue, but Chevrolet did not include our model. We have about 87k miles and are only 3 weeks past the original warranty.
*BECM, Main Battery issue. It is available for inspection at the dealership *Car would not start or move *At dealer, told they need to replace the main battery and BECM *Noticed the Engine warning light and Reduced Propulsion Power message Dealer updated the BECM, said it was ok to drive, With in the same day the same problem happened, back to dealer, now they say the entire main battery needs replacing. on 2 months left on Voltec warranty. $8,000 cost
Component: Dealer said its the BECM. Lots of them failing, check any Chevy Volt forum. What happened: Driving on road, battery drive turns off and it switches to gas engine, "reduced propulsion" message pops up, then gas engine quits and 'shift to park' message pops up. No electric motor, no gas engine, coasting, then stuck in road, traffic piling up behind me. After half-hour or so of blocking traffic and me trying to restart the car, electric eventually 'reset' and it worked fine again, so I drove it the several miles home, and the charging system connected fine. Next morning, charging system said it was broken, and car would not start. Towed to dealer. Safety risk: Both battery drive and gas engine turned fully off while traveling on road - no power, and steering/brakes hard to use. Luckily was in slow lane on local road near corner with traffic light, so others were 'prepared' to slow down, avoided my stopped car, and were able to get around. Prior Symptoms: Within the prior week, battery drive switched to gas engine with 'reduced propulsion' popup, but then it switched back to battery drive after stopping and restarting. Several times noticed the 'battery charge' indicator would change color and the estimated mileage remaining would bounce between 0 and 47.
Service bulletins that may apply
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Related recalls
No recalls on record for this model year.
Questions about the 2016 Chevrolet Volt won't start
Is won't start a common problem on the 2016 Chevrolet Volt?
13 of 171 owner complaints about the 2016 Chevrolet Volt (8%) mention won't start. The model year with the most reports is 2017.
How much does it cost to fix won't start on the 2016 Chevrolet Volt?
Owners who mentioned a price put the repair at about $5,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2016 Chevrolet Volt?
There are 0 recalls and 155 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Chevrolet Volt
Check engine light 36Loss of power 19Stalling 9Overheating 7
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