My 18 year old son was driving the car at about 40-50 miles an hour on a very busy street in bellevue washington, a city he's not familiar with when the car suddenly shifted into park and would no longer accelerate. He had to think quickly and by the grace of god he was able to momentarily get the car in drive and pull over into a driveway. Once stopped the car would not shift into any other gear, it would revert back to park regardless of what gear you shifted it into. We tried to shift it into drive and it reverted back to park. This is the second very serious situation I've had with this car. The fuse happens over a year ago when the car just stopped running in the middle of driving. I almost got hit by a bus but luckily I was also able to think quick nd turn into a urgent care parking lot. It was a faulty alternator that was a part of a recall. I am very scared to drive this car and do not want my so. To ever drive it. It's supposed to be a second car for him to drive but its unsafe. I want chrysler to pay me out of my loan as I never want to drive this car again and I still owe $15,000 on this car.
2013 Chrysler 300 electrical complaints
Page 2 of 6: complaints 11 to 40 of 131, newest first, as owners wrote them.
After first recall with alternate all electronic systems started to fail suspension was going bad
My trunk is constantly popping, it was staying shut as long as the car was locked. Now it's popping all the time, when I turn on my car, when my cars off but I'm pumping gas, while I'm driving. It's crazy 😜. I brought it to the dealership but they thought it was my key fob. That's not the issue. What could it be??? One day when it was super snowy out my car was parked and locked outside of my house and the alarm started going to off so I went out to see what was going on. My truck had popped. This has been happening for months
Handsfree control module shorting out under steering wheel.alot of consumers are having these same issues
Was at a red light and car started to shake then I pulled over off the road and shut it off and my car never started back up again
Driving in town apprx. 35 MPH check battery notification appeared on dash for the first time within 5 minutes the lights dimmed all dash lights began to blink message on dash said power saving mode and car shut off about 4 minutes later
I turned on the vehicle and after few minutes the car shows battery mode on the screen. Right after that the vehicle smells with a strong burn fume from the engine. Then the vehicle turned off and went dead no electrical power at all. Thanks god I was parked when all this happened. No one was able to jump the car with another battery to get it started.
At 7:30 pm on the fdr drive approaching exit 17 at about 45 MPH. My chrysler 300 went completely dead while driving with my children in the car. No warning the car just came to abrupt stop sliding for about 10 feet before fully stopping. The engine went dead the light went off I couldn't steer nothing on the car works, never seen anything like that in my life. Thank god it was still bright out so I can and other driver was able to see me to avoid hitting the car otherwise we could of been dead or a very nasty accident. The nypd came ask what happen they said it's the alternator I used a jumper I had in the back to jump it it started I exit the highway it stop dead again no warning on 125 st. The officers activated the shift lock and help me push it to the side of the road. Where I paid $217 to have it towed to brooklyn. Called star chrysler sunday explaining what happen they said their service dept closed sunday. Called back 7 am monday, they won't even come tow or send a tow truck. Miss terry telling me it's my responsibility to have the car towed to them. I paid another $190 to tow the car from brooklyn to queens village ny. Got there they insist I leave the car and go home don't even want to say why the car almost killed me and my kids. Tuesday 7 am I called for an update miss terry said we didn't get to look at it yesterday we'll try to get it in today, is she kidding me. That so irresponsibly
The federal safety agency recall number: 17v‑435. For the past eight months I have tried to have this service recall taken care of. I have brought my car to my local dealership multiple times and was told that the parts have not shipped yet. I have made multiple documented phone calls to the recall chrysler customer care handling the recall for me and failed to get the replacement part. Chrysler has been delaying the recall parts so that the vehicle warranties run out. On 4/11/2018 at 1 pm chrysler alternator started smoking. All the units in the cars were fried. Would not shut off I had no control of anything. I also have a video of what happen and getting little help from chrysler.
I drove my car in the morning. It seemed like it was going to stall when driving home. Parked the car. Latter got in my carto start it and it made a odd sound. I looked at the dash and check engine light. Lightning bolt. Anti lock wer lit. Ive not been able to start my car since. 3 months. 2013 chrysler 300 touring. It started reading 2 codes p0850 now its reading 7 codes. Never got it to turn over. Also my battery is draining.
17v‑435 recall. Message light shows on dash saying "battery saver mode". Take car to dealer who cannot understand why msg is showing. Runs diagnostics and cannot find any problem. Says does not have parts to replace the alternator that is on the recall. 6 days later the car stops in the middle of the busy 4 lane road, dash light flashing, then flashing lights stop and car is dead, engine and all. Called dealer, no answer. Called aaa. Tow truck towed car to nearest auto repair shop. Auto repair shop found a defective alternator and battery damage. Repair shop had no problem finding a replacement alternator. Replacement battery not available.
Fca recall t36/the federal safety agency 17v‑435 notified six (6) months ago regarding alternator diode thermal fatigue which may result in alternator failure while driving and causing a risk of crash. Also, may develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. As of 01/09/2018, I fortunately have not experienced a problem. The manufacturer states they do not have the parts to resolve the problem. I am of the opinion they have no intention of resolving the problem. If they wait long enough, we will forget about this recall. Would the federal safety agency please intercede regarding this matter?
Tl* the contact owns a 2013 chrysler 300. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system) however, the parts to do the repair were unavailable. The contact then stated that while driving, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local leith chrysler dodge jeep ram dealer at (919) 366-7000 located at 5310 rolesville rd, wendell, nc 27591 and it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available). *tt consumer stated alternator failure (recall item) burned uses and killed battery car had to get towed. Updated 8/15/18
Tl* the contact owns a 2013 chrysler 300c. The contact stated that she received a unknown recall notification over 1 year ago. The contact took her vehicle to her local dealer (zeigler chrysler dodge ram located at 3939 stadium dr, kalamazoo, mi). The contact was originally advised that her vehicle needed a battery replacement. The contact stated she took the vehicle back to the dealer and they diagnosed the vehicle as having a faulty battery. The vehicle was repaired another occasion. The contact mentioned that she left the vehicle at the dealer where it was pending to the recall remedy. There was no failure information available. The failure mileage was not available.
Received letter about a recall a month or so ago and so far have not heard anything. Getting worried I do a lot of driving and want to make sure I am safe.
Hand free phone doesn't work. I took the car to the dealer and was told that hands free module internally shorted and needs to be replaced. Have read a lot of other owners having same problem.
Tl* the contact owns a 2013 chrysler 300. While driving 35 MPH, the engine stalled without warning. The contact pulled the vehicle over to the side of the road. The contact turned off the vehicle, attempted to restart it, but the engine failed to work. The vehicle was towed to car pros chrysler jeep dodge ram (585 rainier ave s, renton, wa 98057) where it was diagnosed that the alternator needed to be changed. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800‑992‑1997, but was not able to confirm when the parts were to become available. The approximate failure mileage was 69,000. Vin tool confirms parts not available.
There is loud clicking coming from the dash board area. Temperature control failing. There is also problems with the suspension on the front end of the car. The cv joints are failing and the struts are failing. The rockerarms in the front suspension are also failing. The clicking happens stationary or while in motion and the suspension popping happens when the car is driving.
Tl* the contact owns a 2013 chrysler 300. While the vehicle was parked, a burning odor was present and the vehicle was unable to restart. The vehicle was towed to a local dealer (autonation chrysler dodge jeep ram south savannah, 8701 abercorn street, savannah, ga 31406) where it was diagnosed that the alternator and battery failed and needed to be replaced. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system) after the failure occurred; however, the parts to remedy the vehicle were not available. The manufacturer was notified of the failure and opened a case on the contact's behalf. The manufacturer informed the contact that an investigator would be sent to his local dealer to diagnose the vehicle. The contact was also informed by the manufacturer that, if he paid for the repair, he could be reimbursed. The failure mileage was approximately 75,000.
Tl* the contact owns a 2013 dodge charger. The contact stated that the alternator failed. While the driver drove the low battery warning light illuminated and a burning odor emitted from under the hood. The contact inspected the vehicle and replaced the engine oil and the engine operated as normal. However, a few weeks later while attempting to start the vehicle, a burning odor emitted again from under the hood. The contact inspected the vehicle and found that the top to the alternator was burned. The vehicle was parked at the contact's home. The vehicle was not taken to a local dealer for inspection. The manufacturer advised the contact that the parts were unavailable for repair. However, the contact was advised to replace the alternator and he will be reimbursed. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number 17v435000 (electrical system) but the notification was not received. The approximate failure mileage was 115,000. Vin tool confirms recall incomplete remedy not yet available.
Tl* the contact owns a 2013 chrysler 300. After starting the vehicle, the contact noticed smoke under the hood. The contact opened the hood and saw sparks and flames emitting from the alternator. The fire department was not contacted and the fire extinguished itself. There were no injuries. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact spoke with normandin chrysler jeep dodge ram fiat (900 capitol expressway auto mall, san jose, ca 95136) who stated that parts were not available and they could not inspect the vehicle. The manufacturer was made aware of the failure and stated that they would contact the dealer and call back. The VIN was included in the federal safety agency campaign number: 17v435000 (electrical system), but the parts were not available. The approximate failure mileage was 80,000.
I started my vehicle and immediately the alternator started smoking. I turned off the car and the alternator kept on smoking and right after that I tried checking for any messages on the dash board but the car was completely dead.
I was stop at the gas station awaiting in line and the safe battery mode light came on and the car haisited and several warnings light came on it blinked orange on the dash. I was given a jumpstart and it didn't start I jumpstarted the car again and it started. I start to drive my car and couldn't control the steering wheel it shaked very hard and my car was stalling the safe battery mode light ABS brake light brake fauilare warning lights came on a few other lights can on the dash was flickering the car was jerking and making sounds and very hard to controll I stop the car and got it into park I could feel the extreme heat off the car. When trying to stop the car I only drove a few feet and turn right . I have contact chrysler several times with only to be told just get you car repairs save receipts and we will refund the repairs and you submit your receipt
We have had so many complaints with this car and the dealership always says it is our problem. Upon driving we will smell something burning and now the AC or heat do not work properly. The gear will jump out of place when driving or trying to park. Than you try to put it in drive or reverse and the gear will not move sometimes. No matter if its on the highway or street we have these same problems. I put it happen it january 2017 but these things been happen way before than
Tl* takata recall. The contact owns a 2013 chrysler 300. Without warning, the contact noticed a burning odor inside the vehicle. Also, various warning indicators flashed, the battery power decreased, and the gear independently shifted from drive into neutral. The contact was unable to shift from neutral into the other gears. The vehicle was towed to the dealer (plaza chrysler dodge jeep ram, 2077 hwy 44 w, inverness, fl 34453, (352) 341-7398) where the alternator assembly and the battery were replaced. The dealer did not stated that the vehicle was included in the federal safety agency campaign number: 17v435000 (electrical system). The vehicle was repaired prior to the recall and the contact was uncertain if the part may need to be replaced again. In addition, the contact later received a notice for the federal safety agency campaign number: 16v240000 (power train) and was waiting to determine when the remedy and parts would become available. The manufacturer was notified of the failure and the contact was checking with the manufacturer to ensure that the two recalls would be addressed by the dealer. The failure mileage was not available. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* the contact owns a 2013 chrysler 300. While driving 65 MPH, the power reserve warning indicator illuminated and caused the vehicle's speed to reduce. Also, the steering seized and the vehicle stalled. The contact managed to pull the vehicle over right before the vehicle failed completely. The vehicle was able to restart, which allowed the contact to pull off the ramp. The failure recurred and the vehicle failed to restart. The vehicle was towed to the local dealer (crown dodge chrysler jeep ram, 3600 king dr, ventura, ca, 93003) where it was diagnosed that the failure was due to the alternator as indicated in the federal safety agency campaign number: 17v435000 (electrical system). The parts were unavailable for one year. The dealer stated that they could place an old alternator in the vehicle that the contact would have to pay for, but could be reimbursed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 32342516. The manufacturer confirmed that the parts were unavailable. The failure mileage was approximately 80,000. Vin tool confirms parts not available.
Tl* the contact owns a 2013 chrysler 300. The contact stated while driving at 30 MPH, a noise emitted, and the vehicle entered into battery saving mode. The contact inspected the vehicle and smoke emitted at the alternator area. The fire department was present and a police report was not filed. The contact was a mobile diagnostician and had the vehicle towed to a repair facility. The vehicle was not repaired. The manufacturer advised that the federal safety agency campaign number: 17v435000 (electrical system) was not finalized and was uncertain if the VIN would be included. The manufacturer was notified of the failure. The failure mileage was 54,000.
Tl* the contact owns a 2013 chrysler 300. While driving approximately 10 MPH, the battery saver mode warning indicator illuminated. In addition, there was an abnormal odor coming from under the hood. The vehicle was not diagnosed or repaired. An unknown dealer was contacted and an appointment was scheduled for diagnostic testing. The manufacturer was made aware of the failure, but did not offer any assistance. The failure mileage was 52,000.
Chrysler issued a recall for all 2011 through 2014 chrysler 300 models due to an internal parts failure on the alternator. On june 9, 2017 my vehicle was stationary when attempting to start the vehicle. I received a reserve power enabled error message and promptly turned the vehicle off. Upon restarting the vehicle I heard a whining noise under the hood. I once again turned the vehicle off and opened the hood. I then notice the alternator was on fire with significant smoke. After 30 minutes of severe smoke and flame from the alternator the vehicle had no power at all. I had the vehicle towed to a dealer which replaced the alternator and the battery because the alternator had burned up the battery along with internal component failure on the alternator. I paid the dealer $ 1,274.09 for the repair. The dealer statement indicated internal failure on the alternator. 4 weeks later chrysler announced a recall on the 2011 through 2014 chrysler 300 alternator for "internal component failure could cause alternator total failure and fire". Chrysler is refusing to acknowledge my vehicle under this recall stating that the chrysler 300 is the only model impacted using a 160 amp alternator and that my vehicle, a chrysler 300 s model uses a 180 amp alternator and is not covered under this recall. All the while the write up in the recall notice matches the exact write up from the technician who repaired my vehicle at a chrysler dealership 4 weeks prior to the recall announcement. I would like for chrysler to acknowledge the failure in my alternator, which caught on fire, as covered under this recall and refund me my $ 1,274.09 due to vehicle safety issue.
On 20170731 my 2013 chrysler 300s showed battery saver indicator on ignition. It also emitted a funny smell. I parked the vehicle. Aaa came out, and the technician changed the battery. When the car was started. What the technician identified as the alternator starting smoking and glowing. It had been the source of the smell. He had to throw his water on it to put it out. I read an article cnbc.com from 20170714 saying chrysler 300 vehicles had alternator fire risks: https://www.cnbc.com/2017/07/14/fiat-chrysler-recalls-1-point-33-million-vehicles.html . I never received notification from chrysler of such a recall even though the local service office has had my address and phone number for about a year. After towing to chrysler service in san jose, the service manager in san jose and their online chat help person said that the recall didn't apply to my specific vehicle. Additionally, the rep refuted that the announced recall was for an alternator even though the article clearly says "the automaker is also recalling 565,000 vehicles to replace their alternators because of fire risks. The company said hot ambient temperatures could lead to premature diode wear, may result in a burning odor or smoke, could impact the anti-lock braking system or lead to engine stalls." this is exactly what I experienced and the article says it applied to my year make and model of vehicle. I need to make sure chrysler/dodge is following up on this issue because people could die. Not only am I on the hook for $1k in costs for something that looks like a manufacturer hazard. I also don't know if related examination/replacement will occur on my vehicle... I need to know that proper precaution is taken. For reference the aaa contracted technician was from great america tow in san jose, ca. I can provide a reference number for his visit if contacted. He may provide more useful observations.
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