I wasn't driving my vehicle on a busy highway. The vehicles electrical system started going crazy. Heat turned on, windshield wipers turned on, blinkers going off, radio turned off. Power steering, gas and brakes stopped working. Was stuck in the middle of a busy highway because of this and lucky I did not get hit because of the spot I was in. I got the car towed and sent to a mechanic. It was the alternator that went bad and it burned the battery so had to get that replaces as well. Very dangerous with no warning signs. I have heard this problem is common in these vehicles.
2013 Chrysler 300 electrical complaints
Page 3 of 6: complaints 41 to 70 of 131, newest first, as owners wrote them.
Same problem that occurs with known recall p60 - the federal safety agency campaign number: 14v634000; chrysler 300 while I was driving my vehicle shut down completely in the middle of a heavily populated city 3 lane road while I was driving at an unknown speed (35-40 MPH) since my digital display screen and speedometer malfunctioned. While driving my car cut off completely with the only waring being "battery saver mode" that occurred less than 5 mins prior to my car shutting off. It appears the my alternator failed causing engine stall, thus increasing the risk of crash, since no warning is issued. Had it not been for the cop that pulled up behind me, I would have caused an accident on that street in which the police officer would have blamed me for. My car is currently at the dealership with a "alternator" repair. This repair doesn't apply to the current recall from 10/8/2014 because I have a 180 amp alternator with a 3.6l engine, but not a 160 amp alternator with a 3.6l engine.
Was 4 hours from home. Was driving on side road but had just left a highway, when it sounded like I had hit something even though there was clearly nothing in the road. Lights started flashing, windshield wipers turned on. I no longer had any control of the car. Steering wheel locked. Couldn't switch gears to park. Had to coast to a stop. Then car wouldn't turn off and filled with smoke smell. I expected it to catch fire any second. After 5 minutes I was able to approach car and get to turn off (after many attempts). Turned out to be the alternator. There is a recall on the 160 volt alternator as this apparently happened often, however mine was a 180 volt alternator so was not covered. Same issue as the 160 but not covered. Nor was I aware that I had an unsafe alternator in the car I was driving (with my child).
On 22 mar 2017, my 2013 chrysler 300 started smoking from under the hood. I pulled over to see what the problem was and notice the smoke was coming from my altinator. Getting in touch with my insurance to set up a tow to take it to a dealership. While I was on the phone the my altinator caught on fire, quickly putting it. Continuing with my conversation it started up again for a 2nd time. Finally once the tow truck should up, they took it to colorado springs dodge, 7455 austin bluffs pkwy colorado springs, co 80923 719‑475‑8550. I ask them if they had any recalls for this unusual problem. They told me no, I ended up paying it out of pocket, $936.35 to replace the altinator and battery. I see today that your website has shown me their are problems with the altinator failing. If there's any information you can pass down to me to help me get my money back I would greatly appreciate it. Thank you for your time.
Vehicle alerted "battery saver mode" and shut down many of the electrical systems. I immediately stopped driving and called aaa by the time they arrived and attempted to tow, the vehicle would no longer turn on. Brought to local dealer. They informed me that the alternator had failed and fried the battery. Since I have the 180amp alternator it is not covered under the current recall. From my research it seems that the 180amp alternator are have the exact same issues as the 160amp alternators that are currently being recalled.
I have a 2013 chrysler 300s. While driving at a speed around 45 MPH in city driving, car stalled in the middle of an intersection while turning left at front of oncoming traffic. Seconds later the car shut off completely leaving me with no or little control over steering. The radio turned off, lights in car started flashing on and off, screens on the dash turned white, and all error lights on dash turned on. Burning electrical/rubber smell filled the car. All issues identical to the federal safety agency campaign number: 14v634000. I checked my VIN to see if my car would be covered but it was not included in the recall. Upon further research there has been numerous complaints on exact models of my car that were also not covered. I am very thankful my car was able to get out of the way of oncoming traffic before another vehicle hit us because my kids or myself probably would have been seriously injured or even worst, killed. Once car came to a complete stop, I tried restarting the vehicle. The car would try to start but the engine would not even be able to turn over. All lights and switches inside the car were not working properly. Lights turning on and off, heater was blowing when we had it set to AC, pushing on the break would turn off all lights in the car, etc. I hope with all the multiple complaint, and potential to cause serious injury, they will consider recalling the additional models of alternators they are clearly having the same defects.
Driving on the highway at appx 30-40 MPH and car started smelling like smoke, started making a high pitched humming sound, the ABS brake light, the traction control light and the check engine light all came on and the smoke got worse, scared it may have been a fire under my hood. I checked all of the recalls and my car does not fall under any of them although I saw many of the same complaints here on the site. This is very dangerous, especially having children in the car. My car is now at the dealer and was there just last week for another electrical problem. I will continue to check the site since this is obviously a defect from the manufacturer. Please contat me with any info as this is very dangerous!
Driving on the highway at appx 30-40 MPH and car started smelling like burned plastic and smoke, started making a high pitched humming sound, the traction control light and the engine light and the ABS brake lights all came on as my car was slowing down, opened the hood and there was smoke coming from the engine, car would not turn back on, no electric worked, battery is destroyed, car VIN is not listed under the current recall even though I am finding the same complaint from others with my same car. Also, my car was just worked on there at the dealer last week for an electrical issue and the problem was not discovered at that time, dealer is not being very helpful, this is very dangerous to be in the car with my kids and my car starts smoking! - I have video of it happening from last night that will not upload here, please contact me! Very dangerous!
The alternator failed and sparked a small fire. Caused immediate engine failure stranding me 120 miles from home. Vehicle has 50,000 miles on it. This is an unsafe situation. This car is not covered under recall as it has the hemi. Maybe it should be covered.
Tl* the contact owns a 2013 chrysler 300. While driving 20 MPH, the battery saver mode sensor warning indicator illuminated and the vehicle stalled. In addition, the contact noticed an abnormal odor and smoke from the engine. The vehicle was unable to restart. The vehicle was towed to a dealer where the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was 36,054.
Power window front driver side fail to go up at 29,000 miles
Was driving at approx 30 MPH and car started smelling like smoke and the advanced braking system light and traction control light came on. Car started making a squealing noise. Car was driven half a mile back home and parked. Car would then not turn on. No electrical would work. Car was taken to dealership and was diagnosed with failed alternator and the battery had been destroyed. Car VIN is not listed under current alternator recall.
Tl* the contact owns a 2013 chrysler 300. While driving 65 MPH, the vehicle lost power. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per the federal safety agency campaign number: 14v634000 (electrical system). In addition, multiple other parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 40,000.
Tl* the contact owns a 2013 chrysler 300. While driving at a low speed, the all wheel drive and brake warning indicators illuminated and the vehicle lost power. In addition, while at a stop, the gear shifter failed to shift out of the drive position. The vehicle was taken to a dealer where it was diagnosed that the computer for the all wheel drive needed to be reprogrammed. The vehicle was repaired. Immediately after the repair and while driving at a low speed, the vehicle lost power and all the warning indicators illuminated. The vehicle was taken back to the dealer, but was unable to be diagnosed or repaired. The computer for the all wheel drive was re-programmed once more. The manufacturer was notified of the failures. The failure mileage was 26,100. Updated 11/08/16*lj
Tl* the contact owns a 2013 chrysler 300. While driving 50 MPH, there was a loud noise and the vehicle shift lever independently moved from drive into neutral. The contact was able to place the vehicle back in drive. The contact stated that the failure was intermittent. The contact also stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there was a loose terminal on the battery and alternator. The vehicle was repaired; however, the failure recurred. The vehicle was included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 10/13/16*lj
Tl* the contact owns a 2013 chrysler 300. While driving various speeds, the battery safe mode warning light illuminated on the instrument panel. The contact smelled a burning odor under the hood. The contact also mentioned that the radio became inoperable. The vehicle was taken to a dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was being repaired. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was approximately 34,200.
Tl* the contact owns a 2013 chrysler 300. While driving 25 MPH, smoke appeared from the front of the vehicle. The contact pulled the vehicle off the road, but was unable to place the vehicle in park or shut off the engine. Also, the doors and windows were inoperable. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and caused the wiring harness to melt. The battery was also destroyed due to the failure. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
Exact same symptoms customers are reporting for nhsta campaign 1v634000. However, my car is not covered because it has a 180 amp alternator and the recall is for 160 amp alternators. I had sudden electrical burning smell inside car and smoke coming from under the hood. Dealer replaced alternator under my service contract (out of warrant) so it cost me $100.00 instead of 700-900 dollars. It pretty clear these 180 amp alternators should be included in the recall. Chrysler only cares about their bottom line. I want my $100.00 back chrysler.
Alternator went out. It's a recall on thousands of car but supposedly not this car. Car lost power will I was driving down the street. Smelled something burning. Had the same exact problem with my 2012 chrysler 300.
While driving my 2013 300s the lights on my dash began to flash. A few minutes later my radio cut off and would not cut back on. About a minute later I got a message on the dash that said "battery saver mode". I had no idea what was going on and all of a sudden my the car just shut down. I had no control over the car, no brakes, no steering... Nothing. Luckily I was not in a position where I needed to avoid hitting other cars because I could not steer. I then started to smell burning rubber. After the car came to a complete stop the lights started flashing again and then the wipers came on. (they were not turned on.) the wipers slowed and then the car went totally dead (again). I googled "battery saver mode" and saw that it was my alternator. I then saw that chrysler had a recall out for their alternators so I called their recall center. I was told that, "yes, there was a recall." and I had the right kind of car and the right engine but my alternator was 180 amps. (they only recalled the 160 amps.) I read most of the complaints and their experience was almost identical to mine. And I also read that there were people with the 180 amps had the same experience and was also told the same thing as I was told by chrysler ("at this time we only have a recall out for 160 amp alternators. Save your receipt and if and when we do a recall on the 180 amps we will reimburse you."). Really!? My total cost was $1260 (alternator, battery and a belt). Come on chrysler you know that these alternators are bad (both 160 and 180)! I guess until someone reports a death they won't recall the 180 amp. I would tell any buyer of the 300 to beware. I personally will never purchase a chrysler again. (I have owned 2.) no matter how cool they look.
On 7.4.16 at approximately 9pm, I was at a traffic intersection waiting for the light to turn green. Suddenly, my car radio shut down, and on the information screen, a 'battery safe mode' message appeared. Then the lights went dim, the info-screen flashed white, and the windshield wipers started moving very slowly. At that point, I tried to put the car in neutral and shut it off, but the shifter was not responsive. Then, all the screens went out and the car died. I called my roadside assistance to come to either jump or tow my car. The technician showed up and tried to jump start the vehicle, but to no avail. The car was then towed to a repair shop. The repair shop discovered that the 180 amp alternator was fried (in their words) and the alternator fried the battery as well. The repairs totaled approximately nine hundred dollars! (note) the first new alternator they installed was faulty. For a car under 3 years old, maintained impeccably, this is ridiculous to have an alternator fail in such a short period of time. I filed a complaint with chrysler corp. And discovered that there was a recall on a 160 amp alternator in the chrysler 300. I asked and they advised me that the manufacturer for both the 160 and 180 amp alternators is the same. The recall (october 8, 2014) for the smaller 160 amp alternator is ; the federal safety agency recall #14v‑634, and chrysler recall # p60 respectively. It seems like the problem exists on both alternators. Chrysler corp. Should take a proactive and not reactive stance at this point.
Tl* the contact owns a 2013 chrysler 300. While driving 20 MPH, the vehicle stalled and the ABS and traction control warning lights illuminated. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed that the battery and alternator needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure. The contact was made aware of the federal safety agency campaign number: 14v634000 (electrical system), but the VIN was not included. The failure mileage was 60,000. ....updated 08/29/16 *bf updated 6/18/18
Tl* the contact owns a 2013 chrysler 300. While driving 45 MPH, the warning lights illuminated and kept blinking. The vehicle completely shut down in the middle of the highway. The vehicle would not shift into neutral and was towed to the contact's residence. The contact notified the manufacturer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 116,000.
Tl* the contact owns a 2013 chrysler 300. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owned a 2013 chrysler 300. While driving 53 MPH, the vehicle lost power without warning and resumed independently; however, the brakes failed to respond without warning. As a result, the contact crashed into a cement barrier, rolled over, and landed in a ditch. The air bags failed to deploy. A police report was filed. The contact and the front and rear seat passengers sustained facial lacerations and back injuries that required medical attention. The vehicle was destroyed and towed to the contact's residence. The vehicle was included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 41,000.
Alternator failed ubruptly on 2/19/16 at approx 3pm I was driving home when my 2013 chrysler 300 began to make a noise from the front engine area and I noticed what to seem like a rubber burning type odor. I kept driving and suddenly my battery warning light came on and a message on my console indicating "battery saving mode". Without further warning, my vehicle shut down in the middle of the road and almost collided with the vehicle in front. My daughter and I exited the vehicle when smoke began to fill the inside of the vehicle. I opened the hood and noticed the alternator was making a crackling and sizzling noise and a large amount of smoke was coming from the alternator. I attempted to turn the car on to roll up my windows and there was no power. I then called chrysler roadside assistance and a tow truck was dispatched. The tow guy indicated that it appeared it was total alternator failure and as a result my battery was also "fried". The tow guy had to unlock the gears manually in order to manuver the car onto the towing bed. The vehicle was towed to rogers & rogers auto on 2/20/16 in the a.m. At about 12 noon the technician called to inform that in fact the alternator had failed resulting in damage to the vehicle's battery as well. He also indicated that this vehicle was not on the recall list but the circumstances were almost identical to the recall issued in february 2015. He suggested we call chrysler customer service for information otherwise we would be responsible for all repairs.
Tl* the contact owns a 2013 chrysler 300. On several occasions, the vehicle stalled after the battery warning indicator illuminated. The vehicle restarted; however, the vehicle was in battery safe mode. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Tl* the contact owns a 2013 chrysler 300. The contact stated that when the windshield wipers were activated, the instrument panel became inoperable. The vehicle was taken to a dealer but the cause of the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was unknown.
Tl* the contact owned a 2013 chrysler 300. The contact stated that the brake warning light illuminated. Upon pulling the vehicle over to inspect the failure, the contact noticed that the alternator assembly was on fire when the contact checked under the hood. The contact was able to access a fire extinguisher in the trunk of the vehicle and extinguished the flames. No police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and indicated that there was a manufacturer's recall, but the vehicle was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer provided no remedy. The approximate failure mileage was 113,600. Updated 03/18/16*lj the consumer requested to be reimbursed for the repairs.
Tl* the contact owns a 2013 chrysler 300. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) and stated that the part for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. Parts distribution disconnect. Updated 03/15/16*lj; updated 05/11/18*jb the consumer stated the recall has been completed.
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