Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.
Chrysler 300 screen failure problems
14 of the 4,930 owner complaints about the Chrysler 300 describe screen or infotainment failure, most of them for the 2017 model year.
- owner complaints
- 14
- worst model year
- 2017
Is there a fix? There are 10 recalls for this area of the car. See below
By model year
- 20191
- 20184
- 20174
- 20142
- 20132
- 20121
Often reported together
Backup camera 7Won't shift 1Stalling 1Loss of power 1Hesitation 1Fuel pump 1Check engine light 1Adaptive cruise 1
What owners say
Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V‑436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the federal safety agency to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V‑436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the federal safety agency to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There’s been some sort of liquid in the tv screen for a while but now the tv does what it wants, makes random phone calls, changes radio stations, it just glitches all crazy pushing random buttons or just doesn’t work at all
The control screen in the front center of the vehicle is not working. Backup camera, radio, AC/heat, Blutooth, navigation, nothing works and the screen will black out. It is a safety hazard driving as the screen will click and make loud noises.
The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message “Wrong Gear/Change Gear” was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the infotainment system needed to be replaced. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
The computer issue has been on going for a while. The computer screen jumps around on its own changes air and heat settings, radio settings, blanks out on the rear view site while in use. Transmission skips on take off and bumps when changing gears particularly reverse and park...... Recently, last week, the car cut off in the middle of turning into a drive way no warning light or sign of distress. I attempted to start it and it just clicked like it was out of gas but wasnt. The (p) for parking kept blinking because it would not go in park completely so it never started . I had to use the parking brake to prevent it from rolling. I towed it to a auto repair shop and it was determined that there was an electrical fault with the fuel tank. So almost 1,ooo$ later it was replaced and its running however the transmission is not quite right. Im concerned about the fuel pump issue because it was sudden with no type of warning light etc. Theres been no "park outside recall' for this VIN# and I would like to know what I should to do to somewhat ensure my safety . Thank you for your consideration during this difficult time. I hope to hear back with a solution or advice.
I am currently experiencing electrical issues with my radio and backup camera. My radio will only play one radio station and nothing else. I cannot use bluetooth or apple carplay from my phone to my radio. The radio volume does not work as well, the backup camara sometime stays on a black screen causing vision impairment issues. The radio sometimes plays really loud noises causing me to get very distracted. If someone can please contact me regarding these issues. I do not feel safe driving my car due to these electrical issues as they're causing serious distractions while I drive.
Touch screen may freeze disabling driver from adjusting climate, audio, navigation, user manual, and all other on-board screen functions. While frozen screen remains on even after vehicle has been turned off.
radio freeze up and go black which stops me from using rear camera
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.
- Remedy
- Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V32.
Recall number 19V203000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T75.
Recall number 17V741000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.
Recall number 17V435000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.
Recall number 14V634000 · Recall details
Electrical system: ignition
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
- Risk
- If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P57.
Recall number 14V567000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Chrysler is recalling certain model year 2011 and 2012 300 and dodge charger vehicles. These vehicles may lose ABS/ESC system function due to an overheated power distribution center.
- Risk
- This could lead to loss of vehicle control, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will relocate the ABS/ESC system fuse, free of charge. The safety recall began on may 18, 2012. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 12V197000 · Recall details
Electrical system: ignition: module
- What is wrong
- Chrysler is recalling certain model year 2010 chrysler 300, dodge challenger, charger, jeep commander, grand cherokee and dodge ram vehicles. These vehicles may have been built with a wireless ignition node (win) module exhibiting a binding condition of the solenoid latch.
- Risk
- The result of the defect could lead to a condition where the key may be removed from the ignition switch (win module) prior to placing the shifter in park. This could result in the potential for unintended vehicle movement and could increase the risk of a crash.
- Remedy
- Dealers will inspect and replace the win module free of charge. The safety recall is expected to begin on or before august 23, 2010. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 10V200000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- On certain passenger vehicles, the battery cable fasteners at the bulkhead stud may not have been properly tightened.
- Risk
- A loose fastener can cause an instrument panel fire.
- Remedy
- Dealers will tighten the bulkhead stud battery cable fasteners to the proper specification. Owner notification began on july 6, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 04V334000 · Recall details
Questions about the Chrysler 300 screen failure
Which Chrysler 300 years have screen or infotainment failure problems?
The model years with the most reports are 2017 (4 complaints), 2018 (4 complaints) and 2013 (2 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Chrysler 300?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history