2013 Chrysler 300C: engine stalls while driving

Filed Apr 11, 2019 · Engine · 120,000 miles · MS

Tl* the contact owns a 2013 chrysler 300c. While driving 55 MPH, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to coast to the side of the road and the contact powered off the engine. The vehicle failed to restart and was towed to the contact's residence. The vehicle was later taken to griffin motors inc (located at 1012 holland ave, philadelphia, ms 39350, (601) 656-4244) where it was diagnosed that cylinder number two failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The contact was referred to the federal safety agency. The approximate failure mileage was 120,000. The VIN was not available.

Filed Apr 11, 2018 · Electrical · 72,000 miles · TN · fire

Tl* the contact owns a 2013 chrysler 300c. While driving 35 MPH, a burning odor was detected and all the warning indicators illuminated on the instrument panel. Also, the vehicle stalled and was unable to be restarted. Franklin chrysler dodge jeep ram (1124 murfreesboro rd, franklin, tn 37064, (615) 614-8243) was called and referred the contact to chrysler's customer care. The vehicle was included in the federal safety agency campaign number: 17v435000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Filed Dec 6, 2017 · Electrical · 82,820 miles · MD

Tl* the contact owns a 2013 chrysler 300c. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. While driving approximately 40 MPH, the battery safe mode caused the battery to die and the vehicle to stall. The contact had the vehicle towed to heritage chrysler dodge jeep ram parkville (9219 hardford road, baltimore, md 21234; 855‑979‑5863) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired at the expense of the contact because there was no remedy available under the recall. The manufacturer was made aware of the failure and opened a case regarding the reimbursement for the alternator replacement. The case number was unknown. The approximate failure mileage was 82,820.

Filed Sep 30, 2017 · Brakes, Electrical · 67,000 miles · DC · crash

I was in a car accident in july . My car was towed to chrysler in alex va my car was diagnosed correctly the car stalled was smoking steering brakes air bag all were issues. Dealer had my car 7/29-9/6.my car steering wheel was tight driving I report it to the dealer verbally by email with no response. Two weeks after receiving my car back it safe battery mode light came on and broke down I received a jump start twice to restart my car. I slowly drove of apply little pressure to the brakes the safe battery mode light light came on brake ABS light emergency brake light engine light other warning lights I had to controll the steering will trying to apply brakes to drive with was difficult while the dash is blanking orange and on and off. I stop the car had it towed to chrysler dealership to learn when calling a 1800 number my car was on a recall list for alternator. I contact chrysler customer care to resolve the recall told there is no resolution for this recall. I informed of my fears of safety and asked for a solution to at least received a loaner car until the recall solution in 2018 would take place for repairs. I was yelled at hung up on for asking for a replacement resolution and told to had the same recall part place in my car and pay for it and submit the receipt to chrysler for refund. I informed chrysler I don't feel safe and fearful of doing this due to my experience and no safe way to ensure that this would not cause a fire another loss of power and causes a accident. I was told by chrysler customer care each time I called that my only option is to replace the alternator with another alternator that is on recall or wait until chrysler make the recall solution which the new part will be available in 2018 I would have to let the car sit unresolved and not repaired. I feel forced into this option by chrysler and the dealership auto service manger mike

Filed Aug 1, 2017 · Electrical · 71,000 miles · GA

Tl* the contact owns a 2013 chrysler 300c. While driving approximately 35 MPH, the vehicle stalled and lost power without warning. The contact had to climb out of the front passenger side window to exit the vehicle due to the loss of power preventing the doors from unlocking. There were no warning indicators illuminated. The vehicle was towed to palmer dodge (located at 11460 alpharetta hwy roswell, ga 37706 (770) 410-1111) where it was diagnosed that the battery was drained and the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that the VIN was not included in a recall. No further assistance was provided. The approximate failure mileage was 71,000.