1999 Chrysler 300M: loss of power steering

6 of the 351 complaints about the 1999 Chrysler 300M describe loss of power steering.

owner complaints: 6
of this car's complaints: 2%
recalls: 0

Is there a fix? 10 service bulletins cover this area of the car. See below

Loss of power steering by model year

2002
1
2001
7
2000
4
1999
6

What owners say

Filed Mar 13, 2015 · Airbags, Electrical · 160,000 miles · KY · crash

Tl* the contact owns a 1999 chrysler 300m. While driving at 15 MPH, the contact stated that the vehicle's battery dropped to the ground. The failure caused a loss of power steering that later caused the vehicle to crash into a sewage area. The air bags failed to deploy. The contact did not sustain any injuries. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 160,000.

Filed Sep 6, 2006 · Steering · 74,382 miles · NC

While driving on suburban streets in light traffic, there was a sudden whirring noise under the hood followed by a loss of power steering. Under higher speeds or more traffic congestion, loss of power steering could easily have caused an accident. Power steering loss was caused by a sudden loss of power steering fluid that was leaking from the steering gear. I have not taken the vehicle in for repair yet. Due to fire hazard from leaking fluid and no power assist in the steering, vehicle will have to be towed.

Filed Jul 28, 2004 · Steering · 105,000 miles · CA

In backing out of parking space, turned wheel, heard faint pop and then noticed that I had no steering at all. Car was towed to dealer that did regular service. I was informed that power steering rack had failed. This part had previously been replaced by same dealer in feb 2003 when I reported whineing noise from steering to them.

Filed Apr 25, 2003 · Steering · 51,150 miles · RI

Last evening, I lost steering power. I was backing out of a parking space! I have a 1999 chrysler 300m. The steering rack was replaced by the manufacturer in july 2000 when I complained of noise in the steering and I was told then by the dealer there were problems with the steering rack on the 1999 300m - apparently there was a design flaw in the part, and because it was being replaced with the same model piece, the dealer could not guarantee it would not happen again. At the time my car had 23,482 miles on it. The dealer told me last night that the steering rack has now been redesigned. The cost to replace it will be $1,156.95 plus tax. My car now has approximately 51,200 miles on it. I called chrysler and requested, that since this was not ordinary wear and tear, and since the part was defective from the beginning, they should pay for it. They argued that since they paid for the first replacement because the car was under warranty, they are not obligated to pay it again. I was told there had been no recall and since I did not have an extended warranty there was nothing they could do. I very nicely told them that in my opinion, the fact that the part was defective in the first place, and the same part was put back in, it most certainly is their problem and they are extremely lucky that I was not driving on the roads or a severe accident would certainly have taken place, and a lawsuit would be filed against them. They told me the only recourse I had was to ask for a discount from the service manager. Is there anything you can do? This is a very dangerous situation and don't understand why chrysler did not recall it. I certainly am not the type to complain for the sake of complaining. I believe I have a legitimate complaint against chrysler and would like to pursue this issue further. I would like to be reimbursed for the cost and any guidance you can give me will be most appreciated.

Filed Sep 18, 2002 · Steering · MA

While driving 45mph steering rack broke, causing loss of steering.

Filed Jul 3, 2000 · Suspension · SC · crash

There were various symptoms which seem to have culminated in the crash on 6/29. The first time tires were rotated, one tire could only be "almost" balanced; I drove the car from chas., sc to atlanta had a flat tire that turned out to be a defective rim not tire. Recently had tires rotated and alignment done. Car pulled to the right; took it back now car pulls to the left. Evening of 6/29 on I-26 east-bound experienced a complete loss of steering control. Car spun out and hit center retaining wall. No injuries other than seat-belt bruises. Waiting for estimate on damage - entire right side damaged.