2004 Chrysler Pacifica steering problems

Filed Sep 4, 2018 · Steering, Suspension · 75,000 miles · NY

The front chassis cross member has rotted out. My 2004 pacifica has been parked in my driveway over 5 years because the corrosion is so bad I'm afraid to drive it. I've been waiting for a recall to fix this obvious factory defect. The rotted front cross member was pointed out to me during a state inspection in june of 2012

Filed Dec 7, 2016 · Electrical, Seats · IN

When we purchased the car I noticed when I selected the seat setting it said it was set. When I went to drive the vehicle again I selected seat one and it had the error messages as in the pictures.

Filed Apr 28, 2016 · Body, Steering · 68,285 miles · MN

Engine cradle severely rusted and perforated, causing front wheel alignment problems. A replacement cradle is needed as engine may drop..

Filed Oct 19, 2015 · Steering, Suspension · 173,000 miles · MD

I have a 2004 pacifica touring edition...passenger side lower control, hub, sway bar rotted out. Went to pick up parts and every car I came across had the same issue in the same place. How can five different cars driven by five different people have the same problem.....two words...crappy materials. Chrysler should proceed with a recall on the lower passenger side control arm for these vehicles, they are rolling death traps.

Filed Jul 27, 2015 · Steering, Suspension · 98,973 miles · OH

Was driving down the street and heard a load bang when drivers side of car dropped down onto front tire. Car abruptly swerved into lane with approaching traffic. Vehicle stopped against the curb and oncoming traffic stopped in time. We towed vehicle to a friends business for inspecting and it was discovered the engine cradle had rotted out from rust. We called local dealer and was asked for our v.I.n # and was told our car was not part of recall because it was not built within a few weeks window. In searching more information online we found this is a huge issue on these cars. Please advise

Filed May 27, 2015 · Engine, Steering · 130,000 miles · MI

Tl* the contact owns a 2004 chrysler pacifica. While driving at 40 MPH, the tires squealed and the vehicle veered to the right. Upon further inspection, the contact noticed that the front passenger side wheel leaned inwards. The vehicle was taken to an independent mechanic who stated that the engine cradle was corroded and fractured. The technician diagnosed that the strut, strut mount, tie rod, and engine cradle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

Filed May 18, 2015 · Electrical, Engine · 118,779 miles · MA

Technician found perforation on the front subframe/cradle area estimated cost to replace $ 2,566.62.

Filed Dec 22, 2014 · Body, Steering · 105,000 miles · KY

My wife was pulling away from a traffic light and the steering locked up. She was able to stop before crashing. What I found was very disturbing. The rear engine cradle mounts had separated. Causing the engine cradle to contact the ground on acceleration also the steering track which is attached to this cradle became non-functional. The center ripped out of both rear mounts and there is no mechanical stop to prevent the cradle from separating from the body of the car with amount failure. This cradle had been replaced under aa warranty 14 months and 11,000 mi.earlier. I had the vehicle taken to a chrysler dealership, they informed me that the front cradle mounts were also separated and they could not put the car on the lift to pick it up due safety reasons and the engine cradle would come out from under the car. I contacted chrysler customer service and after about a week they informed me that they would warranty the mounts and no labor and only if the repairs are done at the dealer. The cost of the parts is minimal in comparison to the total cost of the repair and what could very easily have happened if the mounts had failed in a different situation at a much higher speed and not on a city street.

Filed Dec 15, 2014 · Body, Steering · 140,000 miles · MI

My steering wheel started to jerk to the right when accelerating and it was hard to keep the car on the road. It felt like the front wheels were going to fall off. I took the car to the shop and they informed me that the sub structure cradle was rusted through and had failed. This also took out the transmission mount and idler arm. Had I been going any faster when this failed it may have caused the car to swerve into on coming traffic.

Filed Dec 1, 2014 · Fuel system, Steering · 128,813 miles · CA · crash

There are multiple occurrence but the start of the problem was 1 week after I purchased the car. 5/6/14 I replaced the tires left front axle along with the front struts and strut mounts, check engine light on came out for emissions system small leak changed the gas cap. Fine till june then I had to replace everything over again check engine light on again same code p0455 changed purge solenoid, along with the right axle. Fine again till august by this time check engine light is back on now changed the nvld pump plus replaced everything over again struts, strut mounts, along with the rack n pinion, front lower control arms both sides, outter tie rods. Once again fine then october rolls around I take it back in because it acting weird steering wise plus the check engine light is on again same code p0455 now I change out the canister, along with everything over again but the axles they are still good. Now november rolls around and everything is at it again check engine light is on p0455 they want to replace the fuel lines now. Also the 4 motor mounts are broke again my engine is almost ready to fall out. Now they are finally telling me after $3400.00 that this is all caused by the rust and corrosion on the undercarriage. My subframe and frame have holes in it, the rust is actually making it's was inside my car now. I went to fix a flat tire and when I used the emergency jack I pumped it 1/4 of the way up and boom it went right thru the frame. My alignment keeps throwing it self off because it can't hold the front suspension in place. The strut mount housing looks like another few bumps and it will go threw. Accident: 1st wk nov '14 I was driving down the free-way luckily doing 45mph and I went to steer my car to the right and it kept going straight and scraped the k-rail. Mechanic said the the bolts he put back into the sub-frame keep falling out because of the rust.