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2004 Chrysler Pacifica transmission complaints

Page 3 of 4: complaints 41 to 70 of 96, newest first, as owners wrote them.

See the summary of 2004 Chrysler Pacifica transmission problems: which part fails, at what mileage and related recalls.

Filed Jan 23, 2012 · Transmission · 90,000 miles · CA

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the vehicle stalled while driving at low speeds or while idled. The failure recurred on an intermittent basis. The vehicle was taken to an authorized dealer and the contact was informed that the battery was the cause of the failure. The battery was replaced, but the failure continued. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with the federal safety agency campaign id number 04v113000 (power train:automatic transmission:control module (TCM, PCM)). The failure mileage was 90,000.

Filed Dec 14, 2011 · Engine, Steering · 70,100 miles · NC

2004 chrysler pacifica taken to mechanic after purchasing used with 69,500 miles for "clunking" noise in front-end. Replaced parts included: sway bar linkages, tie rod ends, and struts and mounts all of which needed replacing. But the noise was still there. The mechanic then used a tool he called "chassis ears" to pinpoint the source of the noise. He found that the subframe (engine cradle) was rusted at the point that it mounts to the body, just under the front passenger-side floorboard. Upon further inspection rust was apparent on the drivers-side also. This is a major safety issue!!! The entire front-end of the vehicle including: engine, transmission, and all front-end suspension and steering is held in place by this subframe (engine cradle). What happens when this totally fails while driving with six people in the vehicle? Why has this not become a mandatory safety recall? Does someone have to get killed before this gets someones attention? This is not an isolated incident as can be seen by this website. The federal safety agency please help!!!

Filed Aug 19, 2011 · Transmission · 121,000 miles · VT

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the vehicle would stall intermittently. The contact pushed the accelerator, but the vehicle would not respond. The contact researched the federal safety agency campaign id 04v113000 (power train:automatic transmission:control module (TCM, PCM)) recall, but the VIN was not associated with the recall. The dealer diagnosed that the power train control module would need to be replaced. The manufacturer was not notified. The vehicle was not repaired. The failure and current mileage was 121,000. Updated 09/07/11*bf ..updated 10/04/11*bf status update. 10/07/11 updated 11/01/11. Updated 2/23/12

Filed Apr 12, 2011 · Transmission · 104,432 miles · NJ

Tl*the contact owns a 2004 chrysler pacifica. While driving approximately 35 MPH the vehicle stalled. The vehicle rolled to a stop but would not immediately restart. After waiting a few minutes the contact was able to restart the vehicle. The failure recurred moments later and the contact was able to take the vehicle to an independent mechanic where it was repaired. The failure continued. An authorized dealer was notified and the contact was told that the vehicle was not included in the recall associated with the federal safety agency campaign id number 04v113000 (power train:automatic transmission:control module (TCM, PCM)). The failure and current mileages were 104,432. The VIN was unavailable.

Filed Nov 18, 2010 · Body, Steering · 50,000 miles · NY

I own a chrysler pacifica 2004 awd. The vehicle has had numerous suspension problems, such as a clicking sound and an unstable vehicle. I believe it might be the front cradle of the vehicle but am not sure if this is the exact cause. Also, when I brake, the car makes a huge thud sound. I replaced the brakes and rotors as the dealer has done but the noise is still there. Please investigate this matter as many other pacifica owners have encountered this. Thank you so much.

Filed Nov 1, 2010 · Engine, Transmission · 83,000 miles · NJ · fire

I was driving my 2004 chrysler pacifica when the acceleration started to taper off gradually. Eventually it went down to 25mph when I pulled off the road. As I turned off the engine smoke started flowing out of the vents in the car. Within a couple of minutes fire was shooting out of the passenger's foot well from the engine. The police was on the scene immediately and was unable to put it out two firetrucks and 4 police cars arrived at the scene. They stated they had never seen a car go up so fast. There was nothing but the shell left.

Filed Aug 31, 2010 · Electrical, Engine · SC

Letter from senator graham on behalf of constituent re safety issues pertaining to the chrysler pacifica reply to greenville office (dot/I#2010-1232) *tgw the consumer stated the engine light illuminated. The technician found a code in the PCM for the transmission sensor out of range. The transmission would chatter when accelerating. The technician found a defective engine support. The battery was replaced due to the vehicle not starting.

Filed Jul 30, 2010 · Acceleration, Electrical · 95,000 miles · TX

After turning right at stop light and proceeding slowly with acceleration, a loud/shaking noise was heard from 2004 chrysler pacifica (similar to a cell phone placed on vibrate instead of ringing when a call is received). Within seconds, vehicle unintentionally accelerated and I was unable to stop it, even after pressing on brakes. I was a block away from where I had to turn to enter our subdivision, traveling down a two-lane road. Thankfully, no cars were traveling in opposite direction, or coming out of our subdivision, so I was able to turn left to enter our subdivision. To try to slow car down, I had to press down on brakes as hard as I could while turning the wheel, which caused the vehicle to swerve, almost hitting a light pole. After turning and stopping the swerve, the vehicle accelerated even further, reaching the '4' on the tachometer (before the turn, it had been at a '3'). As I approached the four-way stop in our subdivision, I again stepped on the brakes as hard as I could, but it had no effect. The tachometer read '4', but the speedometer showed 30 MPH, regardless of how hard I pressed on brakes. I could not brake at all, and was losing the ability to steer as I approached the sign. The only way to stop the vehicle was to place it in 'park'(which made the tachometer go even higher) and remove the keys to turn off the car as quickly as I could. This stopped the car right in front of the stop sign. I waited about 30 seconds and attempted to restart car, but after ignition key was turned, tachometer revved up again to '4', though speedometer read '0'. Husband maneuvered car the one block home by placing it in 'neutral'. This is the first incident of this nature. Chrysler to be notified in morning, as I called after business hours (7:41 pm cst). Myself, two kids, and two dogs were in the car driving down what is normally a busy two-lane road and into subdivision full of playing children, truly a miracle no one was injured.

Filed Jul 28, 2010 · Transmission · 102,000 miles · MI

My pacifica just stopped running while I was on a busy intersection in my city. I lost all power brakes, steering, and power. I had my children in the vehicle at the time. I did manage to get the car into a parking lot, (my son and his friend pushed it from the road). The pacifica would not respond to anything, and could not be jump started. My husband purchased a new battery to see if that would help, it did not. It was towed to an electrical service, that took two days to let me know that they could not help me. It than had to be towed to a dealer, which also took two days to diagnose. It came to the conclusion that I needed to replace the PCM. I found that the 2004 pacifica had a recall on just that problem. I contacted chrysler, and they are stating that my vehicle is not part of that recall. Not to mention that I have too many miles for the warranty. Also that I am the second owner, (I am actually the first owner, the car was a program vehicle that was driven by an executive of chrysler). I asked why my car was not included, because this was the issue with my vehicle, she stated that there were more complaints with the same thing (vehicles with PCM replacement, not on the recall) within the last few months, and if anything transpired, that they would let me know by mail. This is not a maintenance issue, but a safety issue, that I had no warning or signs of before it happened. I am very concerned over this. How many owners need to experience this or even be severely injured before this problem is resolved? The case manager at chrysler than stated that my case would be closed! I am very upset with this whole issue. I did not complain about the intermittent A/C, the power seats that rarely work, the back hatch that has a mind of it's own, or the gas gauge that does its own thing. But my children's safety was placed in jeopardy! It was stated that more complaints were coming in on this issue, are they going to wait for loss of life?

Filed Jun 24, 2010 · Engine, Transmission · 59,000 miles · CA

2004 chrysler pacifica with failed motor mounts (3).

Filed Feb 18, 2010 · Engine, Transmission · 87,000 miles · GA

Problem was with my 2004 chrysler pacifica not starting. After taking it to a mechanic found that I have three broken motor mounts. This appears to be a very common problem for this make and model according to the many complaints I have read online.

Filed Jan 11, 2010 · Body, Transmission · 68,000 miles · VA

2004 chrysler pacifica with 72,000 miles. About three months ago started hearing a clunking noise while car was changing gears. I started doing some research on what the problem might be.I found that a lot of other owners were having problems with their motor mounts. I put my car on a lift to inspect it and there was fluid leaking from around the motor mounts. The bushings were completely busted and broken. When I tried to get new parts, the dealership said they were not covered under warranty and were on backorder indefinitely. They say that I should just drive it until they get parts. I have found out from just about every owner of a pacifica that they too have had to replace their motor mounts as well, at their own expense.(around $500) sometimes twice. Why hasn't chrysler addressed this as a defect? This is a very costly and dangerous defect that needs to be addressed.

Filed Jun 1, 2009 · Engine, Transmission · 87,500 miles · WA

Tl*the contact owns a 2004 chrysler pacifica. The contact heard a knocking sound whenever the transmission has to shift. The mechanic stated that the motor mounts were failing. In february or march of 2009, the vehicle had a transmission fluid leak. The dealer replaced a seal and stated that the vehicle was repaired. The contact still has the work order for that repair. The current mileage was 88,000 and failure mileage was 87,500.

Filed Apr 20, 2009 · Engine, Transmission · PA

My car was recently state inspected and it was discovered that I needed the front and rear motor mounts on my 2004 chrysler pacifica. After researching the problem, I read complaints from many owners who had the exact same failures with their pacifica's despite low mileage (30,000 to 40,000 miles). The problem appears to be a serious defect with this car because the motor mount is on backorder with the majority of chrysler dealers. A chrysler parts department employee at reedman's dealership in langhorne, pa. Told me the part is on backorder with no availability date forecasted. The employee told me this is a sure sign of a serious problem when this occurs. I have a problem now because I won't be able to drive my car when the state inspection sticker expires the end of april. I have read the shortage is possibly self inflicted so as to avoid warranty repairs. I don't believe that is true because bad motor mounts could lead to an accident and liability issues. However, I do believe this needs to be investigated and if deemed credible a recall initiated to correct the reason for the early failures I.e. Defective part or engineering flaw.

Filed Jan 7, 2009 · Electrical, Transmission · 103,000 miles · MI

On dec 19, 2008 my 2004 pacifica started stalling when driving home from work, it did this approximately (20) times in rush hour traffic. I would put it in neutral and some times it would start up immediately and sometimes it would delay by several minutes. I drove the car to my mechanics; which was closed, and left it there, the next day it would not act up for him and he ran a diagnostic that showed him nothing. Although he did find a recall on the PCM needing reprogrammed for stalling issues. We then took it to shuman chrysler in walled lake, mi. And dropped it off. They replaced the solenoid and confirmed that the reprogramming was done prior to this problem. Cost was $237.50. On christmas eve on a busy road the car stalled out again, and took several attempts before it kept running. Here we were sitting in a dead car, on one of the most widely known evenings with drunks on the road. We proceeded to our destination and at the end of the evening we had someone follow us home with my elderly mother in their car. We took it back to the dealership on the 26th and they replaced the ground to the transmission case from the battery. No charge this time. On the 27th the car stalled again 3 times on us, we got to our destination and disconnected the battery to reboot the computer and it worked until dec 30th, when the dealership picked it up from the location where it would not start, right before the tow truck started loading it; it started and quit again. It has been at the dealership ever since. Today january 7, 2009 the dealership called and will be ordering a new PCM, and a power distribution module. It was explained to me that the module is responsible for not starting and the PCM is responsible for the stalling or the shorting out. The cost will be $1200. I will call them tomorrow and ask for the parts to be saved. I am not done with this. Countless reports have been tracked and the reprogramming did not fix the chrysler problem, and neither will they.

Filed Aug 3, 2008 · Transmission · 8,300 miles · CA

2004 chrysler pacifica. I purchased a pacifica on 4/23/08, on 4/25 I noticed that it was not shifting smoothly but really wasn't affecting my driving. On 7/7/08 while driving the car stuttered while trying to shift once again and then threw itself into a low gear. This caused the car to jump forward and almost hit another vehicle. The car would not shift after that. I dropped off the car at dodge service on 7/9 and got the car back 7/14. The car did the same thing again 7/15 and was dropped off the same day, I picked up the car on 7/22 and by 7/23 midday was back in service again. I picked up the car on 7/29 and 7/30 the car was returned to service I have been told that the car will be ready by 8/4 to pick up. This has almost caused several accidents and several hours of work missed. I am afraid of driving this vehicle as I drive with my 2 kids in the car and also in school parking lots, the way it jolts forward when it decide to act up could be lethal in a school lot where kids are. Upon ordering a carfax report we found that this is a continuing issue since 2005.

Filed Jan 9, 2008 · Transmission · PA

The federal safety agency complaint num-04v113000- my vehicle was not apart of this recall, but I need the exact same component. Is there a way I can be added to the recall since the affected unit number is just a potential number.

Filed Dec 12, 2007 · Transmission · 72,000 miles · CA

Tl*the contact owns a 2004 chrysler pacifica. While driving 65 MPH, the contact heard a clunking noise coming from the engine. The vehicle cruised to a stop. The vehicle was unable to be moved. The mechanic stated that the front differential failed and damaged the transmission. As of december 12, 2007, the mechanic had not repaired the vehicle. The current and failure mileages were 72,000.

Filed Sep 3, 2007 · Transmission · 41,000 miles · PA

While driving on the interstate 500 miles away from home the transaxle in my 2004 chrysler pacifica broke. When it was towed to a chrysler dealership I was told that it would be sometime until they could obtain a new transaxle as there is a "global back order of them". That in itself should tell the nhts something. Since I was 500 miles away from home, labor day weekend and no rental cars available, and no parts available, my only option was to trade a broke down car in on a new one. I will never ever drive another pacifica. It is clear to me now, why they have all the safety features in the pacifica, you will need it when the tractor trailer that is behind you, runs you over when the transaxle breaks.

Filed May 31, 2007 · Transmission · 80,000 miles · CT

Tl*the contact owns a 2004 chrysler pacifica. On may 30, 2007, the vehicle lost power while driving 25 MPH. The contact stated that the same failure occurred the previous day. On both occasions, the vehicle restarted but the most recent loss of power took a little longer. The contact stated that there is safety recall # 04v113000 (power train:automatic transmission:control module (TCM, PCM)) for her vehicle. The engine size was unknown. The current and failure mileages were 80,000.

Filed May 14, 2007 · Transmission · 8,000 miles · OH

Tl*the contact owns a 2004 chrysler pacifica. While making a left turn, the vehicle completely shuts off and has to be restarted. The vehicle was taken to the dealer three times and the failure was unable to be duplicated. There is recall # 04v113000 (power train:automatic transmission:control module (TCM, PCM)) on the vehicle but the contact's VIN is not included. The failure continues to persist. The engine size was unknown. The current mileage is 30,000 and failure mileage was 8,000.

Filed Feb 27, 2007 · Brakes, Steering · 52,000 miles · IN

When driving at highway speeds or slower, when slowing down car would shake bad,took to dealer, said bad tires. Replaced tires keep doing it, back to dealer 3 weeks later left tire rod was bad. Dealer replaced brakes, rotors at 25,000 miles, we now have 53,000 when rod goes out. Help also transmission problems resulting in loose bolts in front axles loud clunk back again.

Filed Jan 2, 2007 · Transmission · IL

Front trans bracket broke. Asked chyrsler to do something. They expedite part through service/parts at dealership. Told 3 month wait with no definite delivery. No part available due to backlog. Ten customers waiting for part in united states. Believe this is a defective part and safety defective part. Transmission/ engine can come apart while vehicle is moving.

Filed Nov 29, 2006 · Transmission · 40,000 miles · IL · fire

Dt*: the contact stated when the vehicle was started, the engine sputtered and died twice. The vehicle was able to be started, and while driving 30 MPH, flames were observed coming from the underside of the engine compartment. The vehicle was stopped, the fire department was called, and the vehicle was taken to a service dealer. The dealer was unable to determine the cause of the fire. The manufacturer was also notified. The following day, the check engine light illuminated constantly. The vehicle was taken back to the service dealer several times, however the dealer was still unable to determine any problems. Since that time, while driving at various speeds, the engine sputtered briefly on several occasions. On one occasion, the vehicle sputtered and stalled completely. The vehicle was able to be restarted immediately and was driven to a different service dealer, who replaced parts of the fuel system and the oxygen sensor. The problems persisted. There was a the federal safety agency recall #06v432000, which pertains to the automatic transmission control module. The vehicle was not included in the recall due to the VIN.

Filed Nov 6, 2006 · Electrical, Engine · 17,334 miles · NY

The chrysler pacifica 2004 is an extremely dangerous vehicle. The car stalled three times on me on the highway where I nearly got into an accident. Another time, the right axle came off and the car rolled down a hill and nearly hit a woman. I could have killed people many times with the pacifica since it is an extremely dangerous vehicle to drive. I found out that many people have these exact same issues. Please do something about it before it gets too late. Thank you.

Filed Oct 3, 2006 · Transmission · 40,000 miles · SC

Dt*: the contact stated while attempting to turn at various speeds, the engine stalled without warning. After stalling, the engine was easily restarted. Upon inspection by a dealer, it was determined the automatic transmission computer software needed to be reprogrammed. After the transmission software was updated, the problem persisted. There was a the federal safety agency recall, # 04v113000, regarding the automatic transmission. The vehicle was not included in the recall due to the VIN. The manufacturer was notified.

Filed Sep 19, 2006 · Body, Electrical · 34,000 miles · GA

1-my 2004 pacifica will not start at times. Sometimes 2 weeks can go by without incident, then the car will not start until I hold my foot on the gas. The dealer claims that unless it happens while at their shop, they cannot do anything. 2- the drivers side mirror will change position and make a sound like gears trying to engage but cannot. Again, the dealer could not find a problem although it happens each time I use it. 3- I complained about the transmission being sluggish from a parked position until it passes first gear. They told me they could not find a problem. They told me I could pick up the car. I asked them to drive it. They now found the problem and claim the motor mount was broken. They said it happened because of a fender bender I was in. The fender bender occurred two months after purchasing the car and I have been driving it two years since that event without a problem. 4- my headliner keeps sagging where the headliner meets the moonroof. They have fixed it now three times. They said the manual tells them to use sticky velcro tape. I keeps happening.

Filed Sep 19, 2006 · Body, Electrical · 34,000 miles · GA

My 2004 pacifica will not start at times. Sometimes 2 weeks can go by without incident, but then the car will not start until I hold my foot on the gas. The dealer claims that unless it happens while at their shop, they cannot do anything. Also, the drivers side memory mirror will change position and make a sound like gears trying to engage but cannot. Again, the dealer could not find a problem although it happens each time I use it. I complained about the transmission being sluggish from a parked position, they told me they could not find a problem. I asked them to drive it. They claim the motor mount was broken. They said it happened because of a fender bender I was in. The fender bender occurred two months after purchasing the car and I have been driving it two years since that event without problem. My headliner keeps sagging where the headliner meets the moonroof. They have fixed it now three times each time using sticky tape. It doesn't work.

Filed Jul 17, 2006 · Transmission · GA

While I am driving and if my air conditioner is on there is a dramatic loss of power to the engine, if I am at a stop light and have to climb a hill from a complete stop I in most cases have to turn the power to my air off so the engine will increase its power and I can climb the hill. If I do not turn the air off the rpms race up really high and I am only going maybe 20 miles per hour and the transmission will not shift and the engine is roaring. So once to the top of the hill it finally shifts but extremely hard as though something underneath the vehicle just broke.. Another thing that happens is also a problem with the transmission and how hard it hits when it shifts, it has always seemed like it was not fluid and easy as it should be. Almost as though it is difficult for it, especially coming down from about 35 miles per hour and lower down into the second to 1st gears. It worries me that a vehicle in its price range and considering what I paid for it that it should be more of a joy and comfort for me to own and drive than it is. I am afraid that one day that the transmission is going to completely stop shifting since it is such a struggle for it to do so... What are the rules for a consumer that believes they have a vehicle with defaults or a lemon? Is there anything a consumer can do ?

Filed Jul 4, 2006 · Transmission · TX

After pulling into a parking space, I was unable to get the car into park. It was stuck in drive. After several attempts, I got it into neutral. This was dangerous since I was at a storefront. Shifter assembly and interlock cable was repaired.

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